| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From Keith Chapman
on 23-Sep-2009
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I had to fly in to check on my son who is a student at tamu. The folks were very friendly and helpful. They got me in and out with great customer service.
- From Aaron Mann
on 19-Sep-2009
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The line guys are great and the receptionists are friendly, but the real statement belongs to the tower controllers. Simply the most kind and professional controllers I've ever encountered.
- From Michael Gusko
on 09-Jul-2009
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Had to make an unplanned fuel stop flying home from KSAT late one night. Center was extremely friendly and helpful and gave us the after hours phone numbers to call since it was an unplanned stop. Called all the numbers they gave us plus the ones that were posted and got no help. The after-hours phone number went to VM and the call wasn't returned. Called TAMU PD (as requested) and was told, "We didn't have time to take care of that." It appears to be a nice airport; however, don't stop at night for gas -- you may not get it.
- From Chris Huff
on 16-Jun-2009
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An excellent FBO combined with a great airport. The FBO staff is extremely accommodating and the facilities are top notch. Fuel price is better than average for the area. I definitely will be returning.
- From Pete Rollins
on 03-Jun-2009
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I am a flight instructor out of KGGG and have visited this FBO twice in the past two weeks on a training flight with a private student. We didn't need any fuel and yet the service was great. The courtesy cars are the nicest I've ever seen with no ramp fee - and better than most with ramp fees. The facilities are nice and the girl working behind the desk was extremely helpful and courteous.
- From Scott Williams
on 03-Feb-2009
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I have been a professional pilot for 5 years. The service I received this afternoon (just before 2pm local on 3 February 2009) is the worst service I have ever received from a fueler (s). While our 6 passengers were trying to disembark the fuelers were dragging hoses everywhere and made it virtually impossible to get the baggage out of the aft storage bay without having our passengers trip over the lines. I think they meant well by giving us a quick turn, but they had no regard for passenger/customer service. Before our passengers were gone they overheard the fuelers making several rude comments about them being "in the way", etc. We were under fueled by 250 pounds (in their defense, the Beechjet wings are a challenge to fuel, but we're not used to this kind of gross error). The girl at the front desk was very kind. Catering was average but for a reasonable price. We will go elsewhere until we receive an apology.
- From Sam Matta
on 23-Dec-2008
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Friendly staff, very nice pilot lounge and wx station. Nice fleet of courtesy cars highly recommended.
- From Jim Fitzgerald
on 13-Oct-2008
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What can I say...Aggies! Whoop!! The line guys and the gals behind the desk are always helpful and nice. They lend a hand to load and haul stuff to and from the plane. We stop in often because of being former students plus we have kids at school here. Good gas prices, friendly people, nice facility, and great Tower folks. Why go anywhere else. Gig-Em!
- From Bill Holbrook
on 20-Jul-2008
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Great People! I land at Easterwood 2 or 3 times each week. The line personal and the gals inside are great. There are no shady people at this FBO, just extremely friendly, helpful, hard working people. Try them yourself and you will return too!
- From Luke Santangelo
on 12-Jul-2008
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Beware of shady business practices -- got fuel quote the day of leaving on a multi leg business trip. They refused to honor it upon our arrival! Even with calls to management and the fact that we had fueled hundreds of gallons, they simply said tough luck.
- From Philip Greenspun
on 13-Sep-2007
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All of the line guys and desk workers were A&M students and/or student pilots and passionate about aviation. They selected a sensible parking location for our Robinson R44 helicopter. Good flight planning/Internet facilities.
- From Brian Perlman
on 07-Aug-2007
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FLY TO EASTERWOOD! Control tower controller was very friendly and nice! Thank you, sir!! Almost made a right off of the active instead of a left, and the controller was very patient and said that the guy in the hat would take care of us. He was right! The lineman in the cap was ready there waiting to marshal us in to park. After shutdown, we told him we didn't need any fuel. Went inside and ladies at the desk were very nice and notified me that there is no ramp fee. Closed VFR flight plans with the FSS and went back out to the a/c to depart. Very pleasant visit to College Station. Thank you, CLL staff! :-)
- From Charlie Thompson
on 18-Jul-2007
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Stopped by on July 11th for a quick break on my dual XC. Extra friendly line crew and desk! Pleasant stop ...Will do it again some time!
- From Ian Olberg
on 16-Jun-2007
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Flew to College Station from San Antonio twice earlier in the week. Line personnel were courteous, as well as the staff inside. CLL is a nice airport to get in and out of. Will definitely keep Easterwood in mind for future visits.
- From Brian McDonough
on 23-Mar-2007
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Great staff at College Station! I arrived in a 172 Monday night to stay until Thursday. It was a short flight, so I didn't really need any fuel. The staff gladly towed and tied it down for 3 nights at no charge with no fuel purchase. They even helped me get a ride into town. In the future I'd avoid University Taxi- it was a guy in a minivan with no meter, and charged a "flat rate" of $15 for a four mile ride to the hotel- which was shared with a commercial passenger from the terminal! All in all it's a GREAT FBO, and an interesting ATIS- "EEEEEEEEEEasterwood Airport information...."
- From Gregory D Raynbird
on 25-Jan-2007
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KCLL is a good place to stop: easy to get in and out of (layout & tower), several spacious crew cars and a comfortable well equiped FBO. The line guys are NATA certified and take their jobs seriously so no worries for the "high-end equipment" drivers. 16/34 freshly paved...Nice!
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