Landmark Aviation

at Westchester County Airport

From Rick Bruns on 22-May-2008

What a dump! They won't even waive the 'handling' fee for other 'Landmark based' aircraft (yes, I checked with 5 different employees). Crew amenities are lacking at best. Snooze room is nothing but. Snooze room shares a (paper thin) wall with the hangar and all of the noise from the 'front desk' and telephones get funneled/amplified right into the 'snooze room.' Employees are the loudest talking bunch I've ever heard. At least I caught up on all of their gossip & business while trying to snooze. Try another FBO on field ... Some of the most expensive fuel on field, $75 handling fee (for a Dulles Landmark based aircraft), loud, uncomfortable. :-(
 

From Matt Shifrin on 23-Apr-2008

Utilized Landmark to pick up a passenger and it is definitely not the place for a SE piston airplane. The facility fee was waived as I am based with Landmark elsewhere, but the FBO was lacking in amenities. Linemen were nice enough, but it was made clear that my Mooney did not belong.
 

From Matt Lawrence on 21-Apr-2007

If your aircraft doesn't have turbines on the side, don't waste your time with this FBO. They are not interested in us little guys and will make sure you know it. I was picking someone up there and they totally ignored me on the radio. I know this because the person I was picking up (also a pilot) was inside watching them ignore me. Then when they did acknowledge my existence, they paid no attention to what I was saying and gave me incorrect directions because of it. I ended up making my own space on their apron so I wouldn't get swallowed up by a 737 on the taxiway. Finally, someone on a golf cart came out and marshaled me in between two jets and pointed where to go. Next time, I think I'll go to Panorama based on the reviews here.
 

From Eduardo Acosta on 09-Apr-2006

Landmark is definitively not the place to go with a light aircraft. Went down there for a quick run to Greenwich. Chose Landmark because it was close to the main terminal. Called several days in advance to request a courtesy car; they said it was "broken". Requested their advertised shuttle and it turned out the shuttle was nothing more than the linemen jumping on their van. Needless to say linemen were not happy about becoming a shuttle driver and made us feel miserable for the 20 minute ride and made sure we knew he would not be available to pick us back up. We took a taxi back ($40). Before departure they charged us a $50 fee (!!!!). Facilities inside were average at best. I will never be back. Recommend you try Panorama next time.