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Ross Aviation

at Long Beach Airport (Daugherty Field)

Services, Facilities and Amenities
  • Competitive Pricing
  • First Class Facility
  • Crew Cars
  • Van Shuttle
  • Rental Cars
  • WiFi
  • 24/7 Staffed Security
  • Large Ramp (B767 MD-11)
  • Hangars
  • Weather Briefing
  • Pilot Lounge
  • Conference Rooms
  • Pet Area
Aviation fuel services
Brand: World Fuel Services
Fueling hours: Staffed 24 hours a day 365 days a year
 
 GUARANTEED FUEL PRICES 
100LL Avgas Full service    $5.97
Jet A Full service    $7.58
 
Discounts: Volume Discounts & We Accept Various Contract Fuel Programs. CAA FBO here at KLGB.
WE GUARANTEE OUR PRICES POSTED ON AIRNAV
Prices include all taxes.
 
 
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Contact information
Address:3250 Airflite Way
Long Beach, CA 90807-5312
United States of America
Telephone: 562-490-6200
toll-free 1-800-241-3548
Fax:562-490-6290
Email:LGB@rossaviation.com
Web site:https://www.rossaviation.com/locations/ross-aviation-long-beach
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Comments from AirNav users
Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
From Chris Morris on 03-Feb-2020

 
  Excellent service!!! I called a few days out to ask about fees and to reserve a tiedown space. Called again a few hours before arrival. They were ready for us. Park right at front door, helped with luggage, and then parked and secured airplane for us. Treated us like superstars even though we were in an A36.
 
From Casey Harberts on 25-Jan-2020

 
  Ross Aviation provides a one of a kind Experience for pilots and passengers. They go above and beyond what is needed to keep us flying. I highly recommend Ross Aviation if flying into Long Beach/Daugherty Field.
 
From Nicholas Gennarelli on 25-Jan-2020

 
  Ross Aviation provides excellent service and they have the highest standards when it comes to customer service. I would recommend Ross aviation to anyone who expects their aircraft to be in a safe, professional, and efficient FBO. This company holds themselves to the highest expectations and does not disappoint.
 
From Rusty Beard on 21-Jan-2019

 
  I wish I could say something nice. But, I cannot. I ended up in Long Beach due to an in-flight emergency. When I landed, ground directed me to Ross Aviation, based on their opinion that they'd be able to help us with our issue. When we arrived, the girl at the desk didn't even ask if we were okay or inquire how she could help. I asked a few questions, and she clearly had no ideas or answers. She either didn't understand that we landed in an urgent situation, or didn't care. The fire trucks should have been a clue, if she looked out the window. I'm sure my experience isn't a normal one, but I can certainly say that my impression is the staff has no idea what they're doing.

Response from Greg McQueary, General Manager, Ross Aviation
Thank you for sharing your experience with me. I, personally, opened an internal investigation, as this is not our standard of customer service we pride ourselves. From what I found, we were able to use this as an opportunity for improvement by opening up communication with our airport emergency responders and asking them to notify us if they send an aircraft to our facility that came in under duress. I'm sorry your experience didn't meet your expectations of our service, particularly under such circumstances. On behalf of everyone at Ross Aviation LGB, please know that your situation was an exception. Thanks for taking the time to bring this to our attention. We will use your feedback as an opportunity for improvement and to ensure this doesn't happen again.


 
From Montgomery Lee on 31-Jan-2018

 
  Absolutely great service. Car was driven to my little old GA prop plane. Treated like a VIP. Other FBO didn't want props, only jets. Ross stepped up with a reasonable overnight fee, and great service. Very nice facilities.
 
From Jesse Ketcham on 15-Sep-2017

 
  Great experience at Ross. They treated my passenger and me with courtesy and respect even though we arrived in a Cherokee. Line service was very professional and the desk folks pleasant and cheerful. The parked the plane close by, and not far from a Gulfstream, very affordable at $15 for a ramp fee, definitely a break for us 'smaller' guys. Beautiful lobby with refreshments and electronic amenities. Glad we went there and would recommend them without hesitation.
 
 
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