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Ross Aviation

at Long Beach Airport (Daugherty Field)

Services, Facilities and Amenities
  • Competitive Pricing
  • First Class Facility
  • Crew Cars
  • Van Shuttle
  • Rental Cars
  • WiFi
  • 24/7 Staffed Security
  • Large Ramp (B767 MD-11)
  • Hangars
  • Weather Briefing
  • Pilot Lounge
  • Conference Rooms
  • Pet Area
Aviation fuel services
Brand: World Fuel Services
Fueling hours: Staffed 24 hours a day 365 days a year
 
 GUARANTEED FUEL PRICES 
100LL Avgas Full service    $6.58
Jet A Full service    $7.64
 
Discounts: Volume Discounts & We Accept Various Contract Fuel Programs. CAA FBO here at KLGB.
WE GUARANTEE OUR PRICES POSTED ON AIRNAV
Prices include all taxes.
 
 
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Contact information
Address:3250 Airflite Way
Long Beach, CA 90807-5312
United States of America
Telephone: 562-490-6200
toll-free 1-800-241-3548
Fax:562-490-6290
Email:LGB@rossaviation.com
Web site:www.rossaviation.com/fbo/lgb-long-beach-fbo
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Comments from AirNav users
Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
From Rusty Beard on 21-Jan-2019

 
  I wish I could say something nice. But, I cannot. I ended up in Long Beach due to an in-flight emergency. When I landed, ground directed me to Ross Aviation, based on their opinion that they'd be able to help us with our issue. When we arrived, the girl at the desk didn't even ask if we were okay or inquire how she could help. I asked a few questions, and she clearly had no ideas or answers. She either didn't understand that we landed in an urgent situation, or didn't care. The fire trucks should have been a clue, if she looked out the window. I'm sure my experience isn't a normal one, but I can certainly say that my impression is the staff has no idea what they're doing.

Response from Greg McQueary, General Manager, Ross Aviation
Thank you for sharing your experience with me. I, personally, opened an internal investigation, as this is not our standard of customer service we pride ourselves. From what I found, we were able to use this as an opportunity for improvement by opening up communication with our airport emergency responders and asking them to notify us if they send an aircraft to our facility that came in under duress. I'm sorry your experience didn't meet your expectations of our service, particularly under such circumstances. On behalf of everyone at Ross Aviation LGB, please know that your situation was an exception. Thanks for taking the time to bring this to our attention. We will use your feedback as an opportunity for improvement and to ensure this doesn't happen again.


 
From Montgomery Lee on 31-Jan-2018

 
  Absolutely great service. Car was driven to my little old GA prop plane. Treated like a VIP. Other FBO didn't want props, only jets. Ross stepped up with a reasonable overnight fee, and great service. Very nice facilities.
 
From Jesse Ketcham on 15-Sep-2017

 
  Great experience at Ross. They treated my passenger and me with courtesy and respect even though we arrived in a Cherokee. Line service was very professional and the desk folks pleasant and cheerful. The parked the plane close by, and not far from a Gulfstream, very affordable at $15 for a ramp fee, definitely a break for us 'smaller' guys. Beautiful lobby with refreshments and electronic amenities. Glad we went there and would recommend them without hesitation.
 
From Jason Andrews on 25-Apr-2017

 
  GREAT FBO experience. Open 24hrs, no after hourís charges and the late night lineguy was awesome! Best part, they take CAA! Will be happy to come back and use ROSS. Many thanks!
 
From Jim McGill on 18-Apr-2017

 
  I recently parked overnight at Ross in my Mooney. Literally red carpet service on par with the previous tenant, AirFlite. I recognized some of the same employees, as well. Contrary to an earlier post, I was only charged $15/night parking and the ramp fee was waived with my 32 gal purchase.
 
From Richard Reid on 07-Jan-2017

 
  When our CRJ was in need of an engine change we used Ross Aviation. I cannot express how happy we were with their service. We were treated with the most professional service I have ever dealt with. They availed us to their ramp and hangar in a very expeditious manner. We found the personnel to be most courteous and accommodating. Once again thank you to all of the People at Ross Aviation Richard Reid Mesa Airlines PHX Line Lead.
 
From Carl L. Hopkins on 15-Nov-2016

 
  WARNING: All the reviews dated before this one are for AirFlite. Ross recently bought this FBO and drastically changed the fee structure! AirFlite was $15 fee for ramp including first night waived with the purchase of 15 gallons or reasonably priced fuel. Ross now charges $30 for the ramp waived with the purchase of 50 FIFTY) gallons of expensive fuel. PLUS $30 per night! Guess they don't want "little guys" around. Check around. There are better deals at Long Beach. PS: Nice building. Nice workers.
 
 
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