| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From Keith Banning
on 14-May-2008
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Redmond Air is my home FBO. I'm a new pilot and aircraft owner (double the learning curve!). I have been very pleased with how the professional staff at Redmond Air has treated me. I see that same attention to detail and good customer service being shown to other GA aircraft that choose Redmond Air. I highly recommend them!
- From Don Mackenzie
on 06-Dec-2007
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The Saturday before Thanksgiving, the T210 I was intending to fly failed its run-up magneto check. Lee and Steve stopped the work they were doing to help me. Bruce came in later to inspect and sign off the replacement of both magnetos. They were very helpful throughout, and the cost was very reasonable. I was able to leave later that afternoon. All this happened on a Saturday afternoon!
- From David Chalmers
on 27-Oct-2007
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Stopped at Redmond Air last week. Everyone very friendly. Great service.
- From Eric Teilborg
on 30-Aug-2007
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Having utilized Redmond Air recently on a trip to RDM in a Citation, I was thoroughly impressed with their professionalism and attention to detail. Katie was extremely helpful in not only arranging accommodations and a rental car, but also in helping plan our 4-day visit to the area. The General Manager, Mike Honey, was fantastic and ensured that we received first class service. And thanks to all for retrieving a fly rod mistakenly left behind! Being in the business of visiting many FBO's, I can say that Redmond Air is at the very top of my list, and I would highly recommend their services!
- From Carl L. Hopkins
on 22-Aug-2007
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August 14, 2007. 1965 Cherokee 180C. Great service. Meet the plane with a red (alright grey and red) carpet. Helped cover the plane and unload bags. Opened gate to bring car to plane. After we left towed plane to tie down. Stayed 4 nights. Bought self-serve gas. No tie down charges. VERY friendly staff.
- From Scott Ryan
on 13-Aug-2007
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Friendly line staff, nice facility. Overnight parking fee waived with fuel purchase. Self-serve pump is down the taxiway west of the FBO.
- From A. Barrows
on 11-Jul-2007
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Upon stopping at Redmond Air for fuel, I discovered that a hinge pin had sheared on the pilot's side door. Being able to continue our vacation on the Sunday before the July 4th holiday looked highly unlikely. Amazingly, Redmond Air was able to summon two mechanics to the airport. They found the part and fixed the door hinge. Only later did I learn that they had interrupted a weekend fishing trip (they were already at the lake!) to come in and help a customer. Redmond Air's employees really went above and beyond to allow us to get on our way, and we'll certainly be back!
- From Tim Gieseler
on 13-Jun-2007
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This is a clean, friendly FBO. They've really spiffed up the interior this year, and I was pleasantly surprised to get help unloading the airplane. While you will usually see a jet or two, most of the transient aircraft are props. On the "nice side" of the airport short walking distance to the terminal.
- From Alain J Roy
on 16-Oct-2006
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I can tell that all individuals writing about Redmond Air has experienced the same kind of excellence with the line employees. It is also obvious that none of them have had a need for maintenance/repair work done... I brought my airplane in June 2006 for a routine annual inspection - IT IS STILL THERE - it is not ready - they've made a lot of mistakes, they've been very misleading in their reports and they are ignoring my simple calls and email messages asking for any updates. My suggestion to aircraft owners in need of maintenance would be to avoid Redmond Air. Aside from that - the line staff and service is excellent!!
- From Jeff Hamlin
on 24-Sep-2006
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Wonderful FBO; staff were very friendly. A really nice facility. Thank you for being helpful. Self-service fuel available; need to wait a few minutes to obtain printed receipt.
- From Don Laurila
on 16-Aug-2006
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We chose Redmond Air based on prior comments. We were happy with results. They called to get us reservations at the Redmond Inn who sent a taxi to pick us up at the Inn's expense (also returned us the next morning). Great staff.
- From Dan Robertson
on 07-Aug-2006
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Stopped at Redmond Air, based on the positive comments and SS fuel price. We felt welcomed and were treated extremely well. Loved the free popcorn and coffee in the lobby! Look for the self-serve sign directing you behind the Redmond Air lobby building to the pumps. Pilots lounge is separate from the lobby building -- contains weather computer, big screen TV, and pool table.
- From Russell Leinart
on 06-Jun-2006
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Stopped twice on my way to Klamath Falls and back. Stellar service, they also have self-service. They even gave me a free t-shirt. Definitely stopping by again if I'm in that way.
- From Ted Livingston
on 30-May-2006
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Stopped in about 4 weeks ago in a GV and I can't say anything else but TOP NOTCH!! Also want to acknowledge Landon Skunberg for a job well done he went out of his way to every aspect! Thanks keep up the great work Landon!
- From Aaron Chapman
on 28-Nov-2005
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Two visits recently. The first time they carried all the bags, were right there to help and had a rental car in the works. The second time I mentioned I was staying overnight and they just handed me the keys to a courtesy car. First class FBO.
- From Allen Goodwin
on 14-Oct-2005
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They stayed open late to get me gas. Very helpful, friendly and nice to deal with. Nice facility.
- From Paul Ito
on 12-Sep-2005
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I visited RDM in August on my first X-country flight out of California. The staff helped with bags, my rental car from Avis was waiting for me, and they even started it up and had the air conditioning running. They fueled the plane and waved parking fees for my extended weekend.
- From Gary Edwards
on 07-Sep-2005
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I used their facility during Labor Day weekend. Nice, modern, and clean. They were quick to attend to my refueling needs. The refueling person was very friendly. I will use them again.
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