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Prices shown on AirNav come in two varieties:
- GUARANTEED BY THE FBO
- As a pilot or FBO customer, you can rely on GUARANTEED prices. You can fly to the FBO with confidence that you will pay no more than the posted price.
- NON-GUARANTEED
- Prices are provided as an indication only. If knowing the exact price is important to you before you fly to an airport or visit an FBO, you should contact the FBO in advance of your flight to confirm the posted prices.
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IMPORTANT
FUEL PRICES ARE ONLY GUARANTEED IF THE FBO HAS THE WORD GUARANTEED HIGHLIGHTED IN YELLOW.
All other pricing is not guaranteed. See details below.
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GUARANTEED Fuel Prices
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NON-GUARANTEED Fuel Prices
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| Prices are reported to AirNav by the participating FBO | | Prices are reported by any member of the AirNav community of users |
| FBO actively maintains prices up-to-date on AirNav | | Prices may not be current or correct |
| Prices posted on AirNav will be honored by the FBO | | FBO may not honor prices shown on AirNav | |
| Prices include all taxes | | Prices are supposed to include all taxes, but sometimes they may not, as there are no guarantees that they do | |
| Prices are indicated by the word GUARANTEED | | Prices are displayed with the date of the last report, leaving it up to the reader to decide whether to trust the price | |
| As a pilot, you can purchase fuel with confidence from the FBO, knowing that you will pay no more than the posted price | | As a pilot, you may want to verify prices before purchasing from the FBO | |
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Frequently asked questions
- Who guarantees the prices, AirNav or the FBO?
- Any price guarantees are provided by the individual FBOs. AirNav has no control over pricing policies of individual FBOs.
- Is anyone eligible for guaranteed prices?
- Guaranteed prices only apply to retail sales to transient customers, for fueled dispensed into an aircraft. They may not apply to customers with special arrangements, to contract pricing, to locally based aircraft, to fuel dispensed into non-aircraft or other containers, or to bulk sales.
- How long are guaranteed prices good for?
- Fuel prices fluctuate with market conditions, and are only guaranteed for the precise moment they are displayed. It is possible that a pilot may check prices before flight, decide on flying to an FBO offering the GUARANTEE, and arrive at the destination FBO to find that prices have changed. Since prices may change at any time, this is always a possibility. However, most FBOs that provide a guarantee of their AirNav posted prices will be willing to honor a price that changed just a few hours earlier. Ask the FBO manager.
- The price that the FBO is charging does not match the price posted on AirNav. What can I do?
- Does the FBO provide a price GUARANTEE? If not, all you can do is submit a price update to AirNav. If the FBO provides a price GUARANTEE, tell the FBO attendant or manager about the discrepancy at the time of your purchase. Most likely it is just an error or misunderstanding, and the FBO will honor the price posted on AirNav.
- The FBO refuses to honor a GUARANTEED price posted on AirNav. What can I do?
- Make sure you mention clearly at the FBO that they are failing to honor their GUARANTEED price posted on AirNav. If the FBO still refuses to honor the price, get the name of the person that refused to honor the GUARANTEED price. You may have to pay whatever price the FBO is asking. After the transaction, contact AirNav with your details, such as fuel type purchased, date and time of purchase, and price paid. If your overcharge is material (over $10) we will try to assist you in recovering any overcharge. You should submit to us a legible copy of your receipt showing FBO name, date, airport, fuel type (100LL, Jet-A, etc.), quantity purchased, and total amount paid. Also, tell us the name of the person that refused to honor the guaranteed price. AirNav will contact the FBO to attempt to provide you a refund of any overcharge. In addition, AirNav will drop from its Fuel Price Guarantee program any FBO that repeatedly fails to honor its GUARANTEED prices posted on AirNav.
- How do I find FBOs that offer AirNav Price GUARANTEE?
- Visit our page to check local fuel prices. FBOs that provide a price guarantee will have the word GUARANTEED displayed next to the prices.
- There don't seem to be many FBOs in my area offering a GUARANTEE. Why?
- We are actively encouraging FBOs to join for our program. If as a pilot you believe that GUARANTEED prices are important to you, you can help by encouraging your local FBO or other FBOs you patronize to join the AirNav Fuel Price Guarantee Program.
- Why should an FBO provide a price GUARANTEE on AirNav?
- - more customers, because pilots like the AirNav Fuel Price Guarantee
- satisfied customers, who find exactly what they expected
- peace of mind knowing that you control your prices posted on AirNav
- I am an FBO. How can I GUARANTEE my prices on AirNav?
- We have prepared a page with information for FBOs and online signup.
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