Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Jessica Wicks
on 01-Jan-2020 |
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I cannot begin to describe how helpful Northgate employees have been. I dispatch med flights and fly into CIC several times a month, usually with a call out. We had flights on Christmas Eve/Christmas Day 2019 and I never had to worry they couldn't help us. They have gone above and beyond to make sure our passengers and pilots are able to do their jobs with minimal hassle. They may not know it but they are helping us save lives!!
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From Robert Morris
on 22-Oct-2018 |
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Had a hole in tube at Corning airport, about 20 miles from Chico. Alicia replied to all my questions to ensure I was getting correct size replacement. Replied quickly and professionally even during the weekend evenings. ...THEN she even drove it over to me, about 35 mins each way...And refused to take a tip. I would heartily recommend them to anyone. Give them your business.
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From Bruce Horn
on 20-Jun-2018 |
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The auxiliary fuel pump on my Bonanza failed and I needed to find a Beech-savvy mechanic to replace it; I was on the ground at Willows (KWLW) and there are no mechanics on the field. After calling several shops within an hour or so of Willows I was able to get in touch with Steve Larson, the director of maintenance at Northgate Aviation, who was willing to drive from Chico with a replacement pump. Steve was fast, efficient and friendly; I couldn't ask for better service! I will certainly be stopping at Northgate next time I am passing through.
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From Dan Jacobs
on 21-Aug-2017 |
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Had a starter problem today, and these guys were simply off the charts. They helped arrange transportation, external battery carts, even trying a charter effort. Completely blown away at how professional and helpful!! Top of the chart!!
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From Greg Bedinger
on 08-Aug-2017 |
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Alicia was right there upon our arrival got us squared away with fuel and a ride into town to the hotel!
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From Pierre Redmond
on 11-Jul-2017 |
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Not just exceptionally friendly, but also competent and get it done! I diverted to Chico with my amphib 182 because the left brake pedal was going to the floor. I notified tower and when I shut down, Alicia was standing there, letting me know that while it was after 4:00, Steve the mechanic would be back to help. He bled the lines, problem solved, and he's a nice, and interesting guy. The line guys fueled me. Alicia brought me waters and goodies. I want to adopt them!
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I cannot begin to describe how helpful Northgate employees have been. I dispatch med flights and fly into CIC several times a month, usually with a call out. We had flights on Christmas Eve/Christmas Day 2019 and I never had to worry they couldn't help us. They have gone above and beyond to make sure our passengers and pilots are able to do their jobs with minimal hassle. They may not know it but they are helping us save lives!!
