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From Timothy Woollen
on 03-Oct-2022 |
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We called ahead to see if 330 gallons could waive the handling fee. We were told yes. We planned our fuel accordingly. When we got there and fueled, they refused to honor the word of the CSR that approved the 330 gallons. I ended up buying 330 gallons (at over $3/gallon over our home fuel) plus they wanted to charge the $1100 handling fee. They finally agreed to waive half the handling fee. Next, we had to do a pop up trip (pax medical emergency) to PHX and back. When we got back a few hours later, they had closed the ramp to any arrivals. We had to go to Atlantic. NEVER AGAIN, Signature!!
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We called ahead to see if 330 gallons could waive the handling fee. We were told yes. We planned our fuel accordingly. When we got there and fueled, they refused to honor the word of the CSR that approved the 330 gallons. I ended up buying 330 gallons (at over $3/gallon over our home fuel) plus they wanted to charge the $1100 handling fee. They finally agreed to waive half the handling fee. Next, we had to do a pop up trip (pax medical emergency) to PHX and back. When we got back a few hours later, they had closed the ramp to any arrivals. We had to go to Atlantic. NEVER AGAIN, Signature!!
