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From Barry Harper
on 20-Dec-2019 |
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I have used this FBO for numerous AngelFlight pick ups (see past post). 12/17/19 I was in for a Fly New Mexico meeting at the FBO next door. I elected to park at Santa Fe Jet based on past experience. I was not disappointed. Great friendly service and offered more help than I really needed. This FBO is among the best anywhere.
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From Mike Lange
on 14-Dec-2019 |
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Unexpected stop due to mechanical issue on cross-country trip. Had been to Jet Center a couple of times before and they have never disappointed. Immediately helped us get the mechanical help we needed and a ride over to Aero Services, immediate rental car, refreshments and answering all our questions. Wonderful FBO with great, efficient staff. Can't thank them enough for all their concern and help. Will be back! Thanks!
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From Paul Fox
on 10-Dec-2019 |
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Just following up my previous posted comment for full disclosure. I was graciously contacted by the Jet Center and advised they discovered their Unicom and Arinc system was not working properly at the time of my arrival so they did not hear my radio calls inbound. Issues do come up in every business. I would not hold this against them, given how transparent they have been in reaching out. See you on a future trip!
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From Paul Fox
on 03-Dec-2019 |
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Arrived unexpectedly on a Saturday morning after diverting from another airport. Called ahead by radio enroute to the Jet Center several attempts within 10 miles to advise our arrival on Unicom and their own Arinc freq. got no response. Asked Ground Control for directions to Jet Center. Saw no mashalers on their ramp and no welcome from their facility during an icy cold morning wind. Showed up unexpectedly on the Signature ramp instead as we were marshaled in there and they took excellent care of us for our stay. Days later, called Jet Center to verify if they were still in business. Apologized for missing us. Said they "might have been busy".
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From Dick Welsh
on 24-Nov-2019 |
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Santa Fe Jet Center is a very friendly place to stop. The staff was wonderful.
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From Juliette Cosh
on 19-Oct-2019 |
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A terrific crew at the Signature FBO. They were helpful in getting us a crew car since the rental agency was out of cars due to the balloon festival. Spent two days in the Santa Fe area and loved it !!
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From Sanford Meyerson
on 19-Aug-2019 |
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The linemen and the ladies were great! All friendly and helpful for sure. Had our rent car ready from Hertz. Treated our 182 like a G5.
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From Chris Denney
on 08-Jul-2019 |
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We flew into Santa Fe for July 4. The line crew was spot on. They pulled our rent car up and helped unload the plane. Amy who works in the office had all the arrangements setup so we were in and out quickly. We fly into a variety of GA airports and Santa Fe Jet Center is one of the best. The staff was friendly and demonstrated an exemplary customer service.
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From Glenn Smith
on 01-Jul-2019 |
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I fly into Santa Fe Jet Center 8-10 times a year and could right a glowing report each time. They treat my Bonanza and me like we are a jet. The ladies at the counter and linemen are all friendly and helpful, every time!! Car is pulled up planeside and they transfer the luggage immediately.
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From Robert Blackburn
on 14-Jun-2019 |
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Stopped here for fuel, everyone was great! Fast turn and great service, hope to stop again .
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From Jonathan Hamilton
on 18-May-2019 |
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Spent a few days at KSAF for twin Cessna conference in May 2019. Had some mechanical issues and the staff was spectacular. Everyone is was very professional and willing to help with us whatever we needed. They allowed us to use their maintenance hangar to fix my aircraft even though I had different mechanic. We fly quite a bit as a family and this has been one of the best experiences we have ever had. Owners are there frequently and even checked to make sure we got everything taken care of. We will use the Jet Center anytime we are in the vicinity.
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From Ken Reed
on 07-Apr-2019 |
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Excellent service, highly appreciated. Line service was phenomenal and the front desk people were a pleasure to deal with. A definite stop anytime in Santa Fe.
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From Pierre Melcher
on 08-Mar-2019 |
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Back for a couple of days on a Lear trip. It's the same excellent service every time. They are also dog friendly.
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From Carl L. Hopkins
on 06-Dec-2018 |
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1984 B36TC. Once again excellent service. They had my car waiting for me by the plane. Parked and tied down after I left. I drove out in the morning, loaded up and got to fly directly over Balloon festival first day mass ascension! Great airport, FBO, and flight.
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From Barry Harper
on 15-Nov-2018 |
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I picked up my Angelflight passengers at Santa Fe Jet Center again on 11/14. Great service as always. Very friendly people everywhere. Very helpful in getting baggage and pax to the airplane and all loaded and ready to go.
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From Bradley Smith
on 26-Oct-2018 |
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Could not have asked for a better experience at Santa Fe Jet Center! They do a fantastic job of making sure your aircraft is serviced properly and in a timely fashion. We stopped in unannounced flying a single engine piston and were ready to be on our way with fueling completed in under 10 minutes - impressive! Smiling faces all around from the staff, plenty of snacks and drinks to be had, and lots of space to relax if you need it. No ramp fees for us, just the fuel at a reasonable price and on we went! Will certainly be back if the opportunity presents itself. One of the best FBO experiences I've had in both my personal and professional flying career. Almost made me forget I wasn't flying a jet that day!
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From Jerrold Seckler
on 11-Sep-2018 |
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After reading through the comments on AirNav, I admit that I didn't think an FBO could be that good, but I was wrong. Jet Center of Santa Fe was fabulous - even for a prop! In fact if I could rate it above 5 stars, I would. The entire staff was incredibly friendly and helpful. The facility, while modest, was immaculate and had everything a pilot could desire. In summary it is among the finest FBOs I've used in over 50 years of flying around the US.
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From Mike Benz
on 24-Aug-2018 |
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Stopped in for a quick visit back early July. Found that the Jet Centers staff was very friendly and quick to handle our needs. Met Ron and he was extremely friendly and helpful; was such a pleasure to meet. Hope to see you all again in the near future.
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From Carl Marbach
on 18-Aug-2018 |
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Go to the Jet Center when you visit Santa Fe! This used to be an overpriced and underserviced place-But no more. Troy and his staff are terrific because they try harder. Fair fuel price and nice people make this a great place again! Thanks to everyone!
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From Jacquie Warda
on 05-Jul-2018 |
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A HUGE thank you to the Jet Center for taking such good care of me and my Extra! One phone call and they were willing to assist me and more importantly find room in a hangar for my airplane overnight! That is a "BiG deal for me as my airplane does not have any way to tie down. I highly recommend if you are stopping in Santa Fe for 10 minutes or 10 days that you use the Jet Center for all your needs! Their staff is friendly and extremely helpful! I will go out of my way again to stop at the Jet Center even if it's just for fuel on my way to or from an air show! Thank you to all the staff and I will stop in again!
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From Nick Slabakov
on 17-May-2018 |
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What a great crew! Some friends and I made a last-minute decision to visit KSAF for the day, but the rental car prices on such short notice were outrageous. The people at the Jet Center looked at their expected arrivals, and because they had a low load, let us use the crew car for free for well over the 2-hour maximum they normally have. It is so great to work with people that will work with you.
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From Mark Miller
on 12-May-2018 |
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Amanda and the staff were wonderful. Lots of great tips, a fantastic hotel recommendation. This is one of the finest cities in America and dare I say, one of the most welcoming FBO anywhere. They took good care of CGMIO.
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From Barry Harper
on 18-Apr-2018 |
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I was at Santa Fe Jet again today for an Angelflight. This FBO is consistently friendly, helpful, and efficient. Great help from the entire staff. They helped my passengers with drinks and eats for the trip, helped with loading luggage, fueled my Tiger quickly and all with a great attitude.
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From Marty Smith
on 30-Jan-2018 |
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The guys and gals at Jet Center honestly want your business. I can spot a fake smile a mile away, but there aren't any at Jet Center. The moral is high, even in adverse weather and high workloads. It must come down from the top? They all operate as if they owned the joint. It’s nice to see. Thanks for the great service!
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From Barry Harper
on 11-Jan-2018 |
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I used Santa Fe Jet Center for another Angelflight trip on 1/9/18. Same great service and very helpful crew. Quick refueling and help with passengers’ bags. This is the best FBO at Santa Fe for my passengers and me. Easy in, Easy out.
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From Sterling J Hamilton
on 05-Jan-2018 |
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Troy and Ron run a first class FBO. Their staff and linemen are knowledgeable and attentive and provide great service to all their patrons. Even New Mexico locals that come in for business. Thank You!
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From LeRoy Melcher
on 29-Dec-2017 |
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What a delightful visit to Jet Center at KSAF. Quick and efficient, polite and well priced (plus they let us keep their Crew Car a little longer than we should have). This is the model of how an FBO should operate.
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From Barry Harper
on 29-Nov-2017 |
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I used Santa Fe Jet Center for my third Angel Flight trip this year. Their service is the best. I was met by the follow me truck and led to the tie downs. Got fuel quickly and the line guys help load my passengers and their luggage. The service could not have been more complete or friendly.
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From Sean Fortenbaugh
on 23-Nov-2017 |
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Been coming here since they opened a few years ago. Always great! You can tell just by looking at the number of planes here that they are the preferred FBO. They have a large heated hangar now that I love to avoid morning frost or engine pre-heat. Always the same: "Follow-Me" vehicle, assistance after parking, rental car brought to the plane. Service! You can save one cent/gallon by going to the other place but... Are you kidding me?
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From Charles Arnold
on 05-Nov-2017 |
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This is the best FBO I have ever been to, the people were incredible! There is nothing that could have been better. How many times have you been asked, "Are you sure you don't want to take a crew car and look around town?"
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From Ed Livermore Jr.
on 13-Sep-2017 |
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We have visited Santa Fe through Jet Center several times, and my experience each time was wonderful. Outstanding FBO in every way. This past trip, we had an autopilot issue; Jet Center led us to an excellent avionics shop on field that fixed the problem quickly. They meet us planeside with a car. Great operation.
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From Jonathan Kilberg
on 30-Aug-2017 |
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The service is the best. Definitely best FBO in all of New Mexico.
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From Jim Daniell
on 29-Aug-2017 |
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These are some of the most dedicated, friendly FBO folks you will find anywhere. From the line guys helping us with fuel and baggage handling to the receptionists and everyone else. We had a mag problem in my C-182 that forced us to leave a day later than expected. They got us an Uber, a great deal on a hotel downtown and drove us to the terminal to let our daughter take a commercial flight back to San Antonio, so that she could have that extra day to get ready to go back to Texas Tech. We all got home 24 hours before Hurricane Harvey made landfall on the Texas coast. Thank you all.
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From Melvin Price
on 10-Aug-2017 |
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I landed at SAF in my Mirage with a problem. The service at the Jet Center and by Aero Services were absolutely excellent and I strongly recommend them for any problem you may have.
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From Alexander Cole
on 27-Jun-2017 |
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I landed at KSAF with my Cessna 182 on 5/1/17, taxied to Jet Center at Santa Fe, and was blown away by their service. If I remember correctly, they even rolled out the (blue) carpet for me! Everyone, from the linemen to the staff in the office, were extremely pleasant and went out of their way to make sure that I was completely happy. I've been fortunate to have had mostly great experiences at FBOs, but I must say, the folks at Jet Center were head and shoulders above. I relaxed for a couple hours in the FBO, and watched many others land in corporate jets, a Piaggio, and a couple other twin-turbines. I was treated as good, if not better, than the jet-setters. When I got an Uber, one of the staff behind the counter ran out to the parking lot, and flagged the Uber driver down for me. When I needed coffee, she also not only showed me the coffee machine, but also proceeded to make me a cup, and laid out a few treats since I was hungry. I can't say enough good things about this FBO.
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From Robert Rayner, N6469J
on 10-Jun-2017 |
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Have been to this FBO 3 times. Always the same great service! Keep up the good work.
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From Barry Harper
on 31-May-2017 |
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I used Jet Center for another Angel Flight today. Found the same great service as previous report. Entire staff is very friendly and engaged with the customer. Bought fuel this time as Jet Center was cheaper than my Utah destination.
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From Doug Rhodes
on 28-May-2017 |
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Yesterday was my second visit to this OUTSTANDING FBO. The service that I have received was second to NONE. I pull in my Gyro and am treated as if I taxied up in a Gulfstream 650. Anything that you need, the fine folks are there to help. I have been to many FBO's but none exceed the SERVICE that I have experienced here. Keep up the exceptional service JET CENTER I'll be back!
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From Dirk DeKreek
on 19-May-2017 |
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Friendly and helpful folks! Landed in a C172 and treated like royalty! Pilot car met us on the ramp with a large "Follow Me!" sign...Very helpful on first visit to this airport! Left plane overnight...Safe and secure...Great service and fair prices. We will be back!
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From Bill Newhall
on 18-Apr-2017 |
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Terrific service continues! We returned to Jet Center and love this FBO. Friendly and quick service. Evelyn and Carl are truly terrific hosts at the FBO! We appreciated that the rental car we had reserved through Jet Center was waiting for us and our plane was fueled right away. We'll be back!
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From Robert Johnson
on 10-Apr-2017 |
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Great FBO! We came in for a long weekend ski trip at Ski Santa Fe and were VERY impressed with this FBO.
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From Barry Harper
on 23-Mar-2017 |
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I needed to pick up an Angel Flight passenger in Santa Fe. I called Jet Center before the flight and was assured that there would not be a fee for not buying fuel. I was greeted upon arrival, given a ride to the FBO building, offered drinks and snacks, passenger arrived and we were driven back to the plane and sent on our way. Everyone at the FBO spoke to my passenger and me. Very friendly place and a great place to stop. I recommend highly.
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From Nili Benson
on 15-Feb-2017 |
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Amanda was very friendly and helpful. Made our visit very personalized and comfortable. She also makes great wine charms and necklaces! Be sure to take a look at her creations!
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From Ilene J. Hammack
on 06-Feb-2017 |
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I had an outstanding experience arriving in my F33A at Jet Center when I needed an overnight in Santa Fe to attend a RGŃ 99 Chapter meeting. Lorena and her Jet Center crew, including Mariah and Mike, who promptly greeted me as I taxied in, and subsequently Felicia, Bill, and Carl, all made sure that my every need was courteously met. It's obvious that they all enjoy their job...They each wore huge smiles every time I interacted with them. Stop at Jet Center, they will make sure you leave with a smile, too!
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From Alan Gardiner
on 30-Jan-2017 |
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Good operation. First time visit with family. Easy to park, rental car brought to plane, and friendly service. All types of aircraft on the line, I am in Baron, parked next to Cirrus, parked next to Citation jet, next to a heli . . . All handled professionally. Well done.
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I have used this FBO for numerous AngelFlight pick ups (see past post). 12/17/19 I was in for a Fly New Mexico meeting at the FBO next door. I elected to park at Santa Fe Jet based on past experience. I was not disappointed. Great friendly service and offered more help than I really needed. This FBO is among the best anywhere.
