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From Jonathan Hamilton
on 18-May-2019 |
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Spent a few days at KSAF for twin Cessna conference in May 2019. Had some mechanical issues and the staff was spectacular. Everyone is was very professional and willing to help with us whatever we needed. They allowed us to use their maintenance hangar to fix my aircraft even though I had different mechanic. We fly quite a bit as a family and this has been one of the best experiences we have ever had. Owners are there frequently and even checked to make sure we got everything taken care of. We will use the Jet Center anytime we are in the vicinity.
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From Ken Reed
on 07-Apr-2019 |
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Excellent service, highly appreciated. Line service was phenomenal and the front desk people were a pleasure to deal with. A definite stop anytime in Santa Fe.
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From Pierre Melcher
on 08-Mar-2019 |
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Back for a couple of days on a Lear trip. It's the same excellent service every time. They are also dog friendly.
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From Carl L. Hopkins
on 06-Dec-2018 |
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1984 B36TC. Once again excellent service. They had my car waiting for me by the plane. Parked and tied down after I left. I drove out in the morning, loaded up and got to fly directly over Balloon festival first day mass ascension! Great airport, FBO, and flight.
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From Barry Harper
on 15-Nov-2018 |
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I picked up my Angelflight passengers at Santa Fe Jet Center again on 11/14. Great service as always. Very friendly people everywhere. Very helpful in getting baggage and pax to the airplane and all loaded and ready to go.
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From Bradley Smith
on 26-Oct-2018 |
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Could not have asked for a better experience at Santa Fe Jet Center! They do a fantastic job of making sure your aircraft is serviced properly and in a timely fashion. We stopped in unannounced flying a single engine piston and were ready to be on our way with fueling completed in under 10 minutes - impressive! Smiling faces all around from the staff, plenty of snacks and drinks to be had, and lots of space to relax if you need it. No ramp fees for us, just the fuel at a reasonable price and on we went! Will certainly be back if the opportunity presents itself. One of the best FBO experiences I've had in both my personal and professional flying career. Almost made me forget I wasn't flying a jet that day!
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From Jerrold Seckler
on 11-Sep-2018 |
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After reading through the comments on AirNav, I admit that I didn't think an FBO could be that good, but I was wrong. Jet Center of Santa Fe was fabulous - even for a prop! In fact if I could rate it above 5 stars, I would. The entire staff was incredibly friendly and helpful. The facility, while modest, was immaculate and had everything a pilot could desire. In summary it is among the finest FBOs I've used in over 50 years of flying around the US.
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From Mike Benz
on 24-Aug-2018 |
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Stopped in for a quick visit back early July. Found that the Jet Centers staff was very friendly and quick to handle our needs. Met Ron and he was extremely friendly and helpful; was such a pleasure to meet. Hope to see you all again in the near future.
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From Carl Marbach
on 18-Aug-2018 |
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Go to the Jet Center when you visit Santa Fe! This used to be an overpriced and underserviced place-But no more. Troy and his staff are terrific because they try harder. Fair fuel price and nice people make this a great place again! Thanks to everyone!
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From Jacquie Warda
on 05-Jul-2018 |
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A HUGE thank you to the Jet Center for taking such good care of me and my Extra! One phone call and they were willing to assist me and more importantly find room in a hangar for my airplane overnight! That is a "BiG deal for me as my airplane does not have any way to tie down. I highly recommend if you are stopping in Santa Fe for 10 minutes or 10 days that you use the Jet Center for all your needs! Their staff is friendly and extremely helpful! I will go out of my way again to stop at the Jet Center even if it's just for fuel on my way to or from an air show! Thank you to all the staff and I will stop in again!
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From Nick Slabakov
on 17-May-2018 |
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What a great crew! Some friends and I made a last-minute decision to visit KSAF for the day, but the rental car prices on such short notice were outrageous. The people at the Jet Center looked at their expected arrivals, and because they had a low load, let us use the crew car for free for well over the 2-hour maximum they normally have. It is so great to work with people that will work with you.
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From Mark Miller
on 12-May-2018 |
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Amanda and the staff were wonderful. Lots of great tips, a fantastic hotel recommendation. This is one of the finest cities in America and dare I say, one of the most welcoming FBO anywhere. They took good care of CGMIO.
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From Barry Harper
on 18-Apr-2018 |
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I was at Santa Fe Jet again today for an Angelflight. This FBO is consistently friendly, helpful, and efficient. Great help from the entire staff. They helped my passengers with drinks and eats for the trip, helped with loading luggage, fueled my Tiger quickly and all with a great attitude.
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From Marty Smith
on 30-Jan-2018 |
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The guys and gals at Jet Center honestly want your business. I can spot a fake smile a mile away, but there aren't any at Jet Center. The moral is high, even in adverse weather and high workloads. It must come down from the top? They all operate as if they owned the joint. It’s nice to see. Thanks for the great service!
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From Barry Harper
on 11-Jan-2018 |
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I used Santa Fe Jet Center for another Angelflight trip on 1/9/18. Same great service and very helpful crew. Quick refueling and help with passengers’ bags. This is the best FBO at Santa Fe for my passengers and me. Easy in, Easy out.
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From Sterling J Hamilton
on 05-Jan-2018 |
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Troy and Ron run a first class FBO. Their staff and linemen are knowledgeable and attentive and provide great service to all their patrons. Even New Mexico locals that come in for business. Thank You!
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From LeRoy Melcher
on 29-Dec-2017 |
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What a delightful visit to Jet Center at KSAF. Quick and efficient, polite and well priced (plus they let us keep their Crew Car a little longer than we should have). This is the model of how an FBO should operate.
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From Barry Harper
on 29-Nov-2017 |
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I used Santa Fe Jet Center for my third Angel Flight trip this year. Their service is the best. I was met by the follow me truck and led to the tie downs. Got fuel quickly and the line guys help load my passengers and their luggage. The service could not have been more complete or friendly.
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From Sean Fortenbaugh
on 23-Nov-2017 |
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Been coming here since they opened a few years ago. Always great! You can tell just by looking at the number of planes here that they are the preferred FBO. They have a large heated hangar now that I love to avoid morning frost or engine pre-heat. Always the same: "Follow-Me" vehicle, assistance after parking, rental car brought to the plane. Service! You can save one cent/gallon by going to the other place but... Are you kidding me?
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From Charles Arnold
on 05-Nov-2017 |
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This is the best FBO I have ever been to, the people were incredible! There is nothing that could have been better. How many times have you been asked, "Are you sure you don't want to take a crew car and look around town?"
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From Ed Livermore Jr.
on 13-Sep-2017 |
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We have visited Santa Fe through Jet Center several times, and my experience each time was wonderful. Outstanding FBO in every way. This past trip, we had an autopilot issue; Jet Center led us to an excellent avionics shop on field that fixed the problem quickly. They meet us planeside with a car. Great operation.
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From Jonathan Kilberg
on 30-Aug-2017 |
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The service is the best. Definitely best FBO in all of New Mexico.
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From Jim Daniell
on 29-Aug-2017 |
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These are some of the most dedicated, friendly FBO folks you will find anywhere. From the line guys helping us with fuel and baggage handling to the receptionists and everyone else. We had a mag problem in my C-182 that forced us to leave a day later than expected. They got us an Uber, a great deal on a hotel downtown and drove us to the terminal to let our daughter take a commercial flight back to San Antonio, so that she could have that extra day to get ready to go back to Texas Tech. We all got home 24 hours before Hurricane Harvey made landfall on the Texas coast. Thank you all.
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From Melvin Price
on 10-Aug-2017 |
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I landed at SAF in my Mirage with a problem. The service at the Jet Center and by Aero Services were absolutely excellent and I strongly recommend them for any problem you may have.
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From Alexander Cole
on 27-Jun-2017 |
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I landed at KSAF with my Cessna 182 on 5/1/17, taxied to Jet Center at Santa Fe, and was blown away by their service. If I remember correctly, they even rolled out the (blue) carpet for me! Everyone, from the linemen to the staff in the office, were extremely pleasant and went out of their way to make sure that I was completely happy. I've been fortunate to have had mostly great experiences at FBOs, but I must say, the folks at Jet Center were head and shoulders above. I relaxed for a couple hours in the FBO, and watched many others land in corporate jets, a Piaggio, and a couple other twin-turbines. I was treated as good, if not better, than the jet-setters. When I got an Uber, one of the staff behind the counter ran out to the parking lot, and flagged the Uber driver down for me. When I needed coffee, she also not only showed me the coffee machine, but also proceeded to make me a cup, and laid out a few treats since I was hungry. I can't say enough good things about this FBO.
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From Robert Rayner, N6469J
on 10-Jun-2017 |
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Have been to this FBO 3 times. Always the same great service! Keep up the good work.
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From Barry Harper
on 31-May-2017 |
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I used Jet Center for another Angel Flight today. Found the same great service as previous report. Entire staff is very friendly and engaged with the customer. Bought fuel this time as Jet Center was cheaper than my Utah destination.
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From Doug Rhodes
on 28-May-2017 |
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Yesterday was my second visit to this OUTSTANDING FBO. The service that I have received was second to NONE. I pull in my Gyro and am treated as if I taxied up in a Gulfstream 650. Anything that you need, the fine folks are there to help. I have been to many FBO's but none exceed the SERVICE that I have experienced here. Keep up the exceptional service JET CENTER I'll be back!
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From Dirk DeKreek
on 19-May-2017 |
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Friendly and helpful folks! Landed in a C172 and treated like royalty! Pilot car met us on the ramp with a large "Follow Me!" sign...Very helpful on first visit to this airport! Left plane overnight...Safe and secure...Great service and fair prices. We will be back!
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From Bill Newhall
on 18-Apr-2017 |
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Terrific service continues! We returned to Jet Center and love this FBO. Friendly and quick service. Evelyn and Carl are truly terrific hosts at the FBO! We appreciated that the rental car we had reserved through Jet Center was waiting for us and our plane was fueled right away. We'll be back!
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From Robert Johnson
on 10-Apr-2017 |
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Great FBO! We came in for a long weekend ski trip at Ski Santa Fe and were VERY impressed with this FBO.
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From Barry Harper
on 23-Mar-2017 |
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I needed to pick up an Angel Flight passenger in Santa Fe. I called Jet Center before the flight and was assured that there would not be a fee for not buying fuel. I was greeted upon arrival, given a ride to the FBO building, offered drinks and snacks, passenger arrived and we were driven back to the plane and sent on our way. Everyone at the FBO spoke to my passenger and me. Very friendly place and a great place to stop. I recommend highly.
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From Nili Benson
on 15-Feb-2017 |
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Amanda was very friendly and helpful. Made our visit very personalized and comfortable. She also makes great wine charms and necklaces! Be sure to take a look at her creations!
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From Ilene J. Hammack
on 06-Feb-2017 |
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I had an outstanding experience arriving in my F33A at Jet Center when I needed an overnight in Santa Fe to attend a RGŃ 99 Chapter meeting. Lorena and her Jet Center crew, including Mariah and Mike, who promptly greeted me as I taxied in, and subsequently Felicia, Bill, and Carl, all made sure that my every need was courteously met. It's obvious that they all enjoy their job...They each wore huge smiles every time I interacted with them. Stop at Jet Center, they will make sure you leave with a smile, too!
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From Alan Gardiner
on 30-Jan-2017 |
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Good operation. First time visit with family. Easy to park, rental car brought to plane, and friendly service. All types of aircraft on the line, I am in Baron, parked next to Cirrus, parked next to Citation jet, next to a heli . . . All handled professionally. Well done.
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From Gary Risley
on 03-Jan-2017 |
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Fantastic experience! Diverted because of weather to SAF for unexpected RON at 8:15 pm on Jan 2nd. We were marshaled in, ground crew helped unload the plane, greeted inside, offered hot drinks on a cold night. Once we decided to RON, they arranged the hotel at a discount and called the shuttle. Next morning aircraft pulled up on time, ground crew helped rub the frost off the wings. All this with very competitive fuel pricing. I thought we were at a 5 star hotel for a minute. Great staff and great facility.
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From Mike Harwood
on 24-Dec-2016 |
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Excellent experience all the way around!
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From Joe Kuberka
on 20-Dec-2016 |
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The last two weeks I was doing flight training around the west dodging winter weather storms. We arrived in Santa Fe, NM and planned on doing training there for the next 4 or 5 days. We parked the plane with Jet Center and every person from line person, to front desk, to greeter were all courteous, helpful, friendly, and wonderful to work with. They have earned my business and recommendation to anyone traveling through Santa Fe. Great job folks, Thank you for your support.
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From Thomas Lissner
on 16-Dec-2016 |
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Amazing professional service - could not haven been better. Kudos to the entire staff at Jet Center for making our experience with them a great one. We will return many times and recommend highly to others!
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From Simran McKenna
on 15-Dec-2016 |
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What a fantastic FBO! Great service, comfortable facilities, and friendly, competent staff. Troy and his people are doing great work. Thanks!
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From Mike Arnold
on 09-Dec-2016 |
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Performed a scheduled quickturn on a C-414A. Met at the ramp by a follow me truck, and fuel truck met us once blocked in. Passengers were deplaned and reboarded within 10 minutes of arrival. Excellent service. Customer service also responded to the requested service with an email, which is very appreciated, and not as common as one would think.
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From Nick Slabakov
on 28-Nov-2016 |
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One of the best FBOs I have visited. From meeting us a the ramp, to bringing in the rental car to the plane (and then taking it back to Hertz for us), to the perfect clean facilities, to the friendly staff behind the desk, to the reasonable fuel price, to the many extras they throw in at no charge, to ... In the past, I had avoided Santa Fe, but no more.
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From Jason Andrews
on 10-Nov-2016 |
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Super genuinely friendly folks without all the inflated fees. Provided us a car for a quick trip to town. Thanks for such great service during our short visit. Counter girls and line guys are a class act here! You guys rock!
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From John Key
on 10-Oct-2016 |
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Decided to give Jet Center a try based on the reviews on AirNav.Com. They did not disappoint. Jet Center seems to realize it's the new kid on the block and is working extra hard to please and earn our business. The people from the linesmen to those at the desk could not have been more helpful or accommodating.
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From Steve Pearce
on 19-Sep-2016 |
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When I checked in, all was as expected, excellent. Then when it was time to leave, my plane had issues and they quickly got it into SF Aero Systems and have helped in every way they could to speed the remedy of my issues.
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From Julie Stumberg
on 05-Sep-2016 |
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We cannot say enough about our experience! Evelyn and the entire team handled our hotel (Loretto Spa), car rental, plane hangar, fuel etc. We felt very welcomed and will be back. This facility is a 10 outta 10! Amazing.
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From Pierre Melcher
on 07-Aug-2016 |
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These guys should open a school on how to run an FBO!! I've been in here in Citations, King Airs and little putt putts. I receive the same excellent service every time.
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From Dave Hales
on 31-Jul-2016 |
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The best service I've received from any FBO, anywhere. Ian greeted me and tied my aircraft down in 30 KT winds, gave me a ride back to the FBO with the most pleasant personality! Amanda stayed and worked with me to find a hotel, despite having to call 5 hotels. She even got me a discount! I will definitely be coming back.
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From Keith Fleming
on 03-Jul-2016 |
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My experience with the Jet Center at Santa Fe was fantastic. I called before arrival and the very friendly lady at the front desk arranged for a local hotel and car. When I arrived, the follow me truck led me to a parking spot and they had my rental car to the plane before I shut down. The linemen helped tie down the airplane and load my luggage in to the car. As I was walking out to leave the FBO, the desk manager gave me a wonderful basket of cookies and bread. It was nice to be treated like I had arrived in a Gulfstream, not a Bonanza. I'll definitely return and recommend to my friends. Jet Center at Santa Fe sets the mark high for superb FBO service.
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From David Frank
on 28-Jun-2016 |
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Came in for overnight in Citation V Ultra. We were guided into parking and received outstanding service from the time we arrived until we left a day later. As CAA member the fuel price was of course good, but more importantly was the high level of service. Well managed FBO staffed by friendly professionals! Highly recommend for your next stop into KSAF.
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Spent a few days at KSAF for twin Cessna conference in May 2019. Had some mechanical issues and the staff was spectacular. Everyone is was very professional and willing to help with us whatever we needed. They allowed us to use their maintenance hangar to fix my aircraft even though I had different mechanic. We fly quite a bit as a family and this has been one of the best experiences we have ever had. Owners are there frequently and even checked to make sure we got everything taken care of. We will use the Jet Center anytime we are in the vicinity.
