Odyssey Aviation is an Independent FBO brand of established, family oriented Flight Service Partners. At Odyssey Aviation, we are focused on building strong, loyal relationships. You will appreciate our business culture. We are your "FSP" - your Flight Service Partner. And we are the only FSP's in the industry. It's our people and our personal commitment -- the quality of our partnership -- that really defines the essence of who we are as a brand - creating the seamless extension of your flight department.
Each day, our team of aviation professionals is guided by a set of values to consistently deliver high quality services and products. These values include a commitment to:
- Safety
- Service
- Integrity
- Growth
Odyssey Aviation is proud to be Your Flight Service Partner.
| Awards |
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- Voted #1 FBO at AVL, AIN 2009
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Asheville Regional Airport
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| Services, Facilities and Amenities |
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- Direct Ramp Access
- Hertz on Site
- Luxury Complimentary Crew Vehicles
- Interior Newly Remodeled
- Pilots Lounge
- High Speed WI-FI
- Conference Room
- Pilot Supplies
- Catering
- Hangars
- Aircraft Maintenance
- Oxygen Service
- Showers
- Golf Course
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| Aviation fuel services |
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| Brand: |  |
| Fueling hours: | 24 Hours a Day |
| Fuel prices as last reported on 30-Nov-2009 |
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100LL Avgas Full service |
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$5.28 |
Reported by the FBO |
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Jet A Full service |
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$5.05 |
Reported by the FBO |
| Discounts: | Volume Discounts Please call for best price |
Prices include all taxes. Prices not guaranteed.
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| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From Bill Santilli
on 30-Oct-2009
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Had another great experience at OA! We fly into AVL several times a month. The staff, from the line guys to the desk ladies, are always helpful. I'm not sure if they read this, but I want to thank them all for their outstanding and friendly service. Keep up the good work!
- From Stan Holmes
on 27-Oct-2009
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Excellent organization!! I had passed through Odyssey on 2 different trips and was treated very nicely. On my next visit, I landed unannounced with a possible engine problem, in the middle of a trip, on a lousy weather day. Not only did they check out the motor and determine it was just an indication problem, but the quick turned us for gas, all the while working in a steady, misty rain. I really appreciated their attitude and hustle. I will use them every time I pass through Asheville.
- From Terry Adair
on 27-Sep-2009
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I was delighted with the service Liz provided late Friday evening. Just wish the same welcoming personality had been there for my departure Sunday afternoon. Called ahead but plane wasn't ready for me to depart when I arrived. No mention of delay was made during my call. Felt snubbed while waiting.
- From Stuart Fraley
on 27-Sep-2009
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Evidently, I'm the only pilot to have a negative experience with Odyssey Aviation. I spent four days in Asheville, coming back home today. I called OA last night, told them I would be there at "1000 at the latest" today, and asked them to top it off and have it ready. When I got there at 1000, no one knew where the airplane was. It took a half hour for the airplane to show up behind the building and another 30 for a requested funnel. True they were busy, but they were unapologetic. The difference between good and bad service is often as simple as "I'm sorry, we're swamped but we'll get you taken care of as fast as we can." Instead, I was completely invisible to the staff at Odyssey Aviation. The snack area is clean and well-stocked. The flight planning area is adequate, but below average. The lobby is large and comfortable.
- From Bill Surratt
on 04-Sep-2009
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I have been coming to AVL and using Odyssey (including their previous names) many times over the past 10 years. They have always gone WAY out of their way to take extra special care of our Mooney and us. Everyone I have interfaced with has been excellent--BUT...Consistently the best folks have been at the front desk...Particularly Sheri (who has treated me like a based-customer ever since I can remember). I'm writing this because the recognition is long overdue, but also how Sheri and Jo at the desk today satisfactorily resolved a problem with a terminal car rental facility that suddenly declared my confirmed reservation "overbooked" and without a car. Thanks to their efforts and calls to the agency's manager, we got a car and were able to enjoy the NC Apple Festival. Outstanding customer service!!!
- From Dave Savage
on 28-Aug-2009
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Stopped in to have lunch and was supplied with a great smile and a crew car. Still super service...Thanks
- From Carlos Riquezes
on 06-Jun-2009
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Sheri did it again, very good service, very good customer service and all my request were satisfied in no time, thanks again, will be back very soon
- From Jason Crandall
on 06-May-2009
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Odyssey did a fantastic job for me yesterday. Brought the rental car to the plane before the engine was off. First class job. I'll be back.
- From William Tomlinson
on 05-Apr-2009
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Stopped here on a busy Saturday. Very nice facilities, courteous desk staff and linemen. When returning I'll stop by Odyssey.
- From M Hounslow
on 10-Nov-2008
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Here's what I like about Million Air - Asheville. I am employed as a corporate pilot flying a small business jet. I also own a Piper Archer that I fly for fun and family. I got treated exactly the same in both aircraft - top-notch service. Keep up the good work.
- From Kent Webb
on 09-Nov-2008
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Great full service FBO. I've always been treated very well. Be aware fuel prices do not include tax ($5.05/gal + tax = $5.46/gal) - still, not bad considering the facilities and level of service. Reserved Hertz rental car online- was waiting at the door- they have a Hertz counter inside. Beautiful fall foliage this time of year!
- From Brian Anderson
on 29-Sep-2008
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We stopped in here in our Lear 55 earlier this month. We had an avionics issue, and although there is no avionics shop here, Ben Wells and his staff went out of their way to help myself and the technicians for Stevens Beechcraft with everything we needed to get our airplane fixed. Also my hat is off to the fellow who runs Belle Aviation maintenance for the use of his power cart. Thanks to all at Million Air and the Ashville Airport.
- From Jason Crandall
on 07-Aug-2008
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Good service. Nice FBO. I told them I'd be there for 2 hours and for some reason they took my Bonanza and parked it way down at the end of the line and tied it down. I had to ask 3 different people where my airplane was. Not major problem. Perhaps some would consider this good service.
- From Madison Peyton
on 25-Jul-2008
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This FBO sets the standard!! I flew in to attend the horse show at the agricultural center. The lineman had my 172 fueled before I made it inside to give my credit card to the staff. The ladies inside were very courteous and helpful. Even though I bought only ten gallons, I was treated very well. By far, I got to drive the nicest crew car ever. I wish all FBO's provided service as well as this one!!
- From Flying Physicians Association
on 15-Jul-2008
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I am the Immediate Past President of the Flying Physicians Association. We had a week-long meeting in Asheville from July 6-11, 2008, and used Million Air for exhibitors, fueling, tie downs, and Hertz car rentals. The service at Million Air was fabulous. Ben Wells, the manager, and his staff were extremely attentive to our needs, and I have nothing but good things to say about my dealings with Million Air over a period of two years in planning our meeting. I would encourage any organization or individual to use AVL with Million Air as their FBO.
- From Jeb Britton
on 15-Jul-2008
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We have been to many FBO's inside and out of the United States and we are extremely pleased with the Million Air FBO in Asheville, North Carolina. They continue to give top notch service every time we arrive there. The employees are always friendly and courteous. The personal service and attention to detail have always exceeded our expectation. We would highly recommend Million Air to other flight crews visiting the area. We appreciate the excellent service and look forward to our return. Thanks Asheville Million Air.
- From Kent Webb
on 29-Jun-2008
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Nice full service stop. Fuel price was 6.20 including tax. Rental car was waiting on us. They also got my family a crew rate of $149 at the Renaissance Hotel downtown-$30 cheaper than the beat online rate I could find! Arrived at night, this airport is located near mountainous terrain- ask for the ILS if unfamiliar with terrain.
- From Douglas K. Manuel
on 22-Jun-2008
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I always thought I was getting great service at FBO's but a new standard has been set by Million Air. Our PA28 was greeted as if it were a G-V. Zack ran out and waved us to parking and when he saw we had some luggage, he hustled back and returned with a golf cart to take transport us and our gear to the FBO. I had reserved a car from Enterprise and told them I was arriving at Million Air. I soon discovered the front desk staff had my paperwork and the keys to the car. Oh my, how great is that! The women at the desk introduced my wife to the stack of chocolate-chip cookies, fresh from the oven and showed her where the popcorn and Starbucks coffee was located – all gratis. When we returned, Albert hustled out and carried my luggage and gear into the FBO. He positioned the golf card for us. We were not ready to leave, so Albert went on to support another pilot and queued Zack to be ready to take us out to the flight line. Five stars all around.
- From Doug Paterson
on 14-Jun-2008
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Update to my 2 May comment: I just got a note in the mail from the AVL Million Air Director of Marketing, Tamara M. Tamara evidently reads this site and was surprised to learn of the disconnect between "tax included" vs "not included" pricing. She sent me a very nice (handwritten) card & even a nice LED flashlight. I certainly wasn't expecting it! While I still think it's far more standard to include tax in listed fuel prices, I have to say I'm impressed with a company, which takes customer satisfaction this seriously. Thanks, Tamara!
- From Steven W. Rutherford
on 14-Jun-2008
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We frequently fly into Million Air and have always found their staff, from the front desk to the lineman, to be exceptional and very accommodating. For example, one late night a couple of years ago, Liz went above and beyond by staying after hours to be sure we had a rental car. Another trip, Travis did all he could to help us with our dead battery...Another time, with a thrown alternator belt. Seems like something every trip. From the ever-present fresh baked cookies to the staff smiles, they are the best! I truly feel Ben has set the highest of standards for this gem of an FBO and that they ALL do everything they can to make us feel right at home! Why go anywhere else when you have the best right here.
- From Rick Morning
on 09-Jun-2008
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Arrived Sun 6-9-08 and the place was busy with planes arriving and children being dropped off for camp. The crew cars were all out, and Sherry at the front desk actually let us use her vehicle to go out and get some food. What other place or person would do this for a crew? I feel that this was above and beyond the services offered at any FBO. She said, "Excuse the dirty mess in the vehicle!" If only she could have seen my car. It even had the smell of coconuts/pina colada inside. At first I thought I was in the islands! One of the GPU's went down when it was attached to our LR 55 and the line personnel quickly put another one on the plane. When can I come back? Great place to go too!
- From Doug Paterson
on 02-May-2008
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Million Air's posted gas prices (at AVL, at least) DO NOT include 6.7% sales tax--their posted price of $5.51 for 100LL is really $5.88, as I discovered the hard way yesterday.... :(
- From Tod Peavy
on 21-Jan-2008
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Great service. Flew in at 2:30 am.1-19-08. David (line man) had our rental (Surbuban) warmed up and ready to go. Thanks goodness cause It was 12 degrees outside. He helped with my five passengers and all the luggage. Left on Monday at 4:30 pm and our plane was fueled and ready to go. I have to tell you they treated us like we were a jet customer. Fantastic!
- From Tod Peavy
on 07-Jan-2008
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Dec 23-24 Great service, fast parking, rental car was great, ladies behind counter great, Jan 2-8 the same as above. They have great service. Pa32R300/g N4213F
- From Andrew Baker
on 04-Dec-2007
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Flew into AVL on Dec. 3. Lineman greeted us and had the plane chocked before I could tell him we were not staying and we only had one passenger to drop off. Very positive experience (except for the gusty winds and mountain waves) will definitely visit again
- From Ted Holstein
on 13-Nov-2007
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My wife and I flew in from KHXD on the morning of the 12th to meet my father for lunch. Excellent service! A lineman was in position to marshall in the plane... no need to wait as I have at other airports. In addition, the ladies behind the desk were very pleasant and helpful. I look forward to using Million Air (KAVL) in the future.
- From Johnny Carter C560 N913BJ
on 28-Oct-2007
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I sure am glad everyone else is happy with Million Air. Now I know how they got their name. Dropped off two pax and was not on their ramp 2 mins and they hit me for a $150.00 "FACILITY-FEE". I think they should change the name to OK Corral run by Jesse James.
- From Kelvin Draughon
on 09-Sep-2007
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Arrived Saturday morning. Million Air was busy. Greeted by professional line guy and the rental car counter guy! Had us unloaded and on our way in minutes. Great customer skills and service. My pax were very impressed with the service (I was too, especially with a lot full of jets!) Later, I called for plane to be pulled back around...It was waiting on us.. The ladies behind counter were very nice.. Great experience.. Who could ask for more?
- From Brett Postin
on 03-Aug-2007
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Parked here for a week while on vacation in Asheville. Service was very friendly and my plane was fueled when I came back. They even helped with my rental car pickup and drop off. No complaints from me! Tower is also very helpful.
- From Dominick Buccola
on 10-Jul-2007
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Stopped in for the 4th of July weekend and were treated very well. Nice and helpful people. Have been here several times before and will return again. The reserved rental car was nowhere to be found, even thou Hertz is in the FBO, but they worked this out very quickly from the front desk and we were pleased. Fuel is a bit pricey but a clean and friendly place to stop...
- From Matt Lichon
on 29-Jun-2007
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Stopped in for a passenger pick-up, there is not enough room here to go over all of the problems we encountered. This is the ABSOLUTELY worst FBO service ever!! I love the Asheville area; it's just very unfortunate there is competition at this airport, because Million Air wouldn't survive. They don't even get it!!
- From Norbert Vorstaedt
on 27-Jun-2007
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Very friendly and helpful folks! We flew in with Cirrus and had given them a call ahead of time. The rental car was waiting before we even had parked the plane. Very impressive service. Thanks.
- From Richard Traunero
on 27-May-2007
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Top-notch service!! Showed me to parking, brought rental car to plane, greeted me very nicely. Friendly line people, desk people, very nice. Came to visit the Biltmore Estate. ATC very nice. A great experience.
- From Ray Tisdale
on 29-Mar-2007
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An update on my recent experience with Million Air at AVL. I had the opportunity to speak with Ben Wells (their GM) today and he apologized profusely for the inconvenience we experienced on our recent trip. It's nice to know that there are still companies out there that are willing to admit a mistake and go out of their way to fix it, and for that, I applaud them.
- From Ray Tisdale
on 27-Mar-2007
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I have stopped at this FBO several times in the past, and have never had a problem. We arrived 03/26 at 9:00PM and told them we would be back around 2:00AM. When we returned, nobody was at the FBO. Doors were locked. Despite calling this FBO for nearly an hour, beating on the door and even honking the rental car horn, we finally had to call the police to get access to our aircraft. I called and left a message and they still haven't even returned my call. I guess you can get away with it when you are the only FBO on the field...
- From James Thompson
on 08-Mar-2007
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Great staff! Friendly and professional. I fly in to AVL 2-3 times a year on Angel Flight missions. They always discount the fuel by a $1.00/gallon In addition they are a first rate operation!! Thanks again for your kindness to me and to the Angel Flight Organization.
- From Roger Jernigan
on 06-Mar-2007
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We fly our Citation (N610TT) into AVL several times a month. We continue to have great service from the lineman to the CSR's. Keep up the good work.
- From David Williams
on 29-Dec-2006
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Visited the Biltmore and spent 2 nights. FBO services were great. They met my airplane (SEL) as I taxied up, had it ready when I returned, and drove my wife and me out to the airplane with our bags on departure day. I thought fees and fuel were very reasonable. ATC personnel are also great
- From Victor Nazario
on 22-Dec-2006
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We stopped into AVL to get a bit to eat and went into Million Air FBO, great service. We got fuel and they let us use a 2005 Jaguar..... THANKS
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