| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From Andrew Baker
on 04-Sep-2009
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Received wonderful service from all the staff at TAC Air. Would definitely recommend.
- From Larry Watford
on 08-May-2009
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Can't say enough good things about Beth and her crew at TAC air. I scoot over the mountains from Johnson City to meetings at GMU and they are always super - even though I seldom buy more than 20 gallons of fuel. Highly recommend them for any services in the Greenville area. Downtown Greenville is a great stop over or destination - food and entertainment is THE BEST in the area. Keep up the good work TAC! See you again soon -
- From James Crawley
on 17-Dec-2008
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Great Service. They took care of our Challenger 300 and our passengers with efficiency and enthusiasm. Will definitely stop at TAC Air GMU again if I get the chance.
- From Christopher S. Kidder
on 30-Nov-2008
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Had to divert due to weather and wanted to say a big THANK YOU to Silver at TAC Air for her warm and friendly hospitality! Thank you for making our weather diversion and relaxing and welcome invitation! Have a Merry Christmas!
- From W Britt
on 23-Sep-2008
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I fly into GMU two to three times monthly and each and every time I have found the TAC Air staff to be courteous, helpful and efficient whether it is getting the plane parked, assistance with my luggage or hangaring the plane. While my fuel purchases are minimal due to the short distance traveled, I am always treated as though I was topping off a Gulfstream 550. I love the Iced Tea that is made fresh daily too!
- From Anthony Stephenson
on 02-Sep-2008
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TAC Air is generally a great FBO to visit. However, this is not one you might call their flagship. Rental car rates are way higher than the other FBO there. No pilot rates we can see. At least they do not compare to other FBO's or TAC Airs I have been too. Jet A is higher at TAC Air, but they do have CAA. Internet has been down everytime I have gone in there. Coincidence? Maybe. Sounds like others have experienced this problem. Facility is nice, but, sometimes, the attitudes there make for a bad experience. At least it has for me. I would suggest that pilots try the other FBO to get a fair comparison. At GMU, there is a choice if you have a bad experience at either. You can make your on determination.
- From Randall Martin
on 28-Aug-2008
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Great airport, tower and FBO. I have family in the area and have used and will use this airport frequently. Very nice!!!
- From Roncarly Silva
on 23-Jul-2008
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Be aware to pay for landing fee at Tac Air 10 dollars!
Response from Becky Hart, TAC Air
TAC Air invests a great deal of money in our facilities and trained personnel. It is not our desire to simply arbitrarily collect fees, but to be fairly compensated for the risks associated with having aircraft on our leasehold. We have overhead costs the same as any other business and we have to bring in revenue in order to cover these costs. I would like to point out that we do not charge a ramp or a landing fee and the facility use fee is waived with a minimum purchase that varies depending on aircraft size. A $10 fee can be waived with the purchase of 10 gallons of fuel or a top off.
- From Jay Curtis
on 10-Jun-2008
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Great FBO with very helpful line service. The line girl even gave me a bandaid for my aircraft door mishap. Would definitely use this place again.
- From Jesse Edwards
on 30-May-2008
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I flew into GMU for a quick turn on the way to RWI. Time is always an issue for the company I fly for and TAC Air always does a great job with our quick turns. I called in advance about 20 minutes out and shut down with the fuel truck waiting beside us. We were able to get fueled and a dozen donuts form the Krispy Kreme down the street in just over 20 minutes. Great job guys look forward to seeing you again soon!
- From John Bos
on 26-Feb-2008
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Please make note that the FBO located next to the self-serve pump does NOT offer public restrooms. TAC Air runs the self-serve pump and it is not a TAC Air facility, so make sure to make other arrangements for "physiological duties".
Response from Becky Hart, TAC Air
I would like to point out that the facility by the self-serve pump Mr. Bos refers to is a flight school and not an FBO. TAC Air does offer public restrooms in their facility on the North Ramp, directly underneath the control tower.
- From Mike Parry
on 03-Dec-2007
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Arrived to spend Thanksgiving with family. Very friendly TAC staff carried our bags and tied down the Cirrus. Good service from the Tower too, all nice people. Thanks everyone!
- From John Hey MD
on 21-Oct-2007
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As always the service was great. Even if you use their self serve pump they are happy to treat you like a good friend. Becky got us a great motel in walking distance, which was cheaper and nicer than ones we had used before. Phoenix Motel has a special TAC Air discount and they have a scrumptious free breakfast and very nice restaurant and free WEFI. This makes it worth having TAC Air as our headquarters for all my visits to Greenville.
- From Joe Intagliata
on 11-Aug-2007
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Stopped in for a business meeting in Taylors. TAC Air was great. Filled with southern charm and hospitality. Wireless Internet worked flawlessly and they graciously loaned me their courtesy car for an hour. When I returned after my meeting my 182 was fueled and ready to go. Great FBO!
- From Ryan Woolley
on 24-May-2007
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Picked TAC Air over self-serve based on a good experience at KFSM. After chocking my plane myself, I walked in and asked to be topped off. Despite being the only arrival on the ramp, the woman behind the desk replied "Just any plane out there? I'm not psychic." Went to file and found the Internet connection down. Headed outside just in time to see fuel spilling off my wing. Back inside to pay for more fuel than I took on because "we don't do tenths." I'll spare them the trouble next time.
Response from Becky Hart, TAC Air
I was the CSR on duty the evening Mr. Woolley came in to visit our facility. My comment was not meant to be a flippant remark, but rather a humorous way to ask for his tail number. Many of my customers enjoy this kind of tongue-in-cheek humor, but I do understand that not everyone appreciates my sarcastic nature and I am truly sorry that Mr. Woolley's visit was an unpleasant one. We understand that our intermittent Internet service is a major inconvenience to our customers. We have been working closely with our corporate IT department to try to repair this problem and hope to have a permanent resolution soon. Unfortunately, we do only sell full-service fuel in whole gallon amounts. However, we do have a self-service pump that offers, in addition to fuel sold by tenths of a gallon, a substantial discount off of full-service fuel.
- From Jeff Horton
on 13-May-2007
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TAC Air folks were excellent... We had to make a quick stop for an emergency bathroom break. We were offered all of their great services, and we were charged nothing. I hope to see more FBO's like this, and I will return.
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