| Comments from AirNav users |
Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From Tom Hayden
on 02-Jun-2008
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Great service and helpful folks, thanks!
- From Gregg Haas
on 30-Apr-2008
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Thanks for the great service. I arrived and had a deadline to get to the Hilton hotel in 45mins they called the hotel to arrange a shuttle. The Hilton hotel said they would be there and did not come. TAC Air called back for me the Hilton gave them a bunch of static and excuses. Marie (I think) arranged for one of the Line guys to take me to the hotel. They had several jets they were trying to turn at the time and could have said they did not have time. BUT DIDN'T I will return to TAC Air but Not the Hilton hotel. The service on my 182 was just as ordered also.
- From J. Anderson
on 28-Apr-2008
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Terrible. I called in 15min out for my passengers vehicle and after some confusion was told that it was ready. When we arrived not only was the car not on the ramp, but it was no where to be found. 10 minutes later they located the car but the girl at the counter still felt it was necessary to let my passenger know that the whole incident was his mistake NOT THEIRS! Extremely rude. So much so that I called Elliott and had them reposition the plane to their ramp. Great staff at Elliott!
- From Nic Huppert
on 15-Apr-2008
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I would definitely recommend TAC Air to anyone flying into Eppley Airfield. The lineman offered to wave the modest landing fee even though we didn't buy fuel, and then they let us use their very nice courtesy car to go down town to get a steak. A great high class FBO that treats the GA right.
- From Kim Corcoran
on 15-Jul-2007
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I stopped in on 7-13-07. Had called ahead for a rental car. Excellent service. Had the car pulled up to the plane and helped with the luggage. Staff was very friendly. Very clean professional personnel and facility. Will definitely stop there again. Fuel was cheaper than shown on AirNav!
- From David Church
on 19-Mar-2007
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I talked with the GM several times following my last comments and he asked me to add one more thing. The bottom line is that I left very upset but the morning girl did go out of her way to help me out, THANKS. After the fact all I got was excuses from the GM, no offer to make things right, just promises it would not happen again. So I may give them a second shot, but proceed with caution.
- From David Church
on 21-Jan-2007
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I will not be coming back here again. I stopped in to avoid a storm that was coming through and was charged $75 to hangar a 182. Expensive, but what really made me mad is that when I came back to the airport 4 hours after I arrived my plane was still on the ramp getting dumped on with snow. The flight school was closed the next day so I could not get any charts, and then they wanted me to do my preflight in the snow the next morning. Next time I will head to Elliot.
- From Carlos Roca
on 31-Oct-2006
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The staff at TAC Air treated us very well. Fast service, very nice facility and good Jet A price. Looking forward to coming back.
- From David Kalwishky
on 10-May-2006
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I flew in on 5/8/06 for a Lifeline Pilots mission. While I did not need fuel the staff treated me like a valued customer. The facility is very nice, I will use them on future flights into the airport.
- From Bahadir Acuner
on 26-Feb-2006
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After the unpleasant experience in KSUX, this was a royal treatment. We got a crew car to downtown, tested those famous Omaha steaks thanks to the TAC Air folks' recommendations. This was despite of our only 6 gals of 100LL purchase. Kudos to TACAir people.
- From Ed Owens
on 05-Jan-2006
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We were weathered in for 3 days between Christmas and New Year, and the TAC Air folks were very helpful. Got us to a nice nearby hotel and provided helpful info about Omaha. No tiedown charge either.
- From James Siros
on 02-Sep-2005
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Had a cargo delay and TAC Air let us use their crew car. They gave us a few recommendations on where to get dinner. Had a great dinner! TAC Air was very helpful and it was appreciated. Thanks guys!
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