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Atlantic Aviation

 
Dear General Aviation Customers,

I wanted you to be aware that Atlantic Aviation monitors customer comments on AirNav and other aviation web sites that allow customers the opportunity to provide their feedback. Additionally, we value the feedback that our customers provide and try to use that information to improve in areas where we can better meet our customer's expectations. We couldn't help but notice the negative feedback that has been posted about our company at our Oregon locations and we wanted to take this moment to respond to some of those related comments.

We appreciate all of our customers and the support they provide to our operations. Our vision is clear and we strive to be recognized as the best aviation service provider in the industry. The last thing we want to do is alienate any customer.

Most of the negative comments made have to do with our business model and the implementation of Facility Use Fees. In response to customer concerns we have adjusted the Facility Fee Rates charged to GA customers to a structure that we hope will be more warmly received. As always, facility use fees can be waived with a minimum fuel purchase of 15 gallons for a single engine and 30 gallons for a twin. Our customers choose to either pay a Facility Fee or they can purchase fuel. Make no mistake; we need to generate revenue to remain viable and continue in our efforts to invest in our employees and their professional development, our facilities and enhanced customer service and safety initiatives.

Please understand, we do not receive any government subsidy and cannot conduct business as a public good. We are a private enterprise that relies on the revenue we generate to accomplish our business goals. Our intent is to have a fair and non discriminatory pricing model. Our hope is that our customers will recognize our sincere motivation to support them and find value in our business offering.

Feel free to reach out to me should you have any questions about our pricing policy, our facilities or the level of service you received while visiting our Oregon based operations.

Sincerely,

Robert Pinedo
Regional Manager
 
 
Portland International Airport
UNICOM 122.95

8089 NE Airport Way
Portland, OR 97218
United States of America

503-331-4220
Fax 503-509-3125

greg.miller@atlanticaviation.com
www.atlanticaviation.com/Locations/PDX

 Hertz 
Services, Facilities and Amenities
  • Aviation fuel
  • Oxygen service
  • Aircraft parking (ramp or tiedown)
  • Hangars
  • Passenger terminal and lounge
  • Aircraft charters
  • Aircraft maintenance
  • Avionics sales and service
  • Aircraft parts
  • Aircraft sales / leasing / brokerage
  • Catering
  • Rental cars
  • Courtesy cars (free for pilots to use in the local area)
  • Pilots lounge / snooze room
  • Public telephone
  • Computerized weather
  • Restrooms
  • Showers
Aviation fuel services
Brand: independent
Fueling hours: 24 hours a day
 
Fuel prices as last reported on 19-Jun-2019
100LL Avgas Full service    $5.83
Jet A Full service    $5.37
 
Prices include all taxes. Prices not guaranteed.
.05 for prist  
 
Update Prices Now
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Comments from AirNav users
Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
From Keven Christopherson on 20-Jun-2018

 
  We fly into Portland quite often and continue to be impressed with the professionals at Atlantic Aviation. Jessel and the other CSRs go out of their way to take care of our needs, the line crews are right there when we need them and take good care of our aircraft and the facilities are top notch. High Fives to the great people at Atlantic Aviation Portland!
 
From Rich Pickett on 16-Mar-2018

 
  On a recent Friday night we landed with one of our engines shutdown due to a low oil pressure indication on the Citation. The technical team at Flightcraft (owned by Atlantic) did a simply amazing job helping us. Not only did they isolate the problem quickly, they arranged for the part to be delivered from Sacramento that night, then installed it before midnight. We were on our way to Alaska for the start of the Iditarod race, which we made because of their excellent service. If we ever need assistance again, I hope we find service as good as we experience at Flightcraft
 
From John Ainsworth on 12-Aug-2016

 
  On 9 August 2016 I stopped at Atlantic Aviation for fuel. I requested that a small portable oxygen bottle be topped up also. (It was half full) Foolishly, I did not ask what the fee would be. I was shocked to discover that I was charged $109.00. I have no complaints about the facilities but I won't be returning to Atlantic Aviation, as I believe the price for the oxygen was outrageous..
 
From George Kirkish on 08-Jul-2016

 
  Great team down there. I fly a Maule 260 and find them always helpful, they will waive fees with min fuel order of 10 or 15 gallons. There are landing fees that PDX has them charge too.
 
 
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