Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Jay Oconnor
on 15-Sep-2026 |
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Zero stars. They now want $129.00 per hour to park (that's $3, 100.00 per 34 hrs.) They offer first 4 hrs. free if you buy their min fuel. They offer 10% off after 24 hrs. Front desk weren't sure of discounts but did say that All Signatures were going to this per hour parking. GREED! We immediately told our ops and moved us next door to Atlantic at 19 an hour and down to 14 per hour after 12 hrs. They discount 1000-dollar facility fee with fuel. With 50 aircraft and getting another 50 more next year I'm pretty sure our company is done with signature forever.
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From Eric Perdew
on 08-Sep-2026 |
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The only reason that it wasn't excellent is that it was the highest fuel price that I have ever paid in my 30 years and 1,550 hours of general aviation. Once you get past that, the service and friendliness were outstanding. The line guys were very accommodating. The desk staff was very personable. The RDU controllers were very smooth. Don't be intimidated to go to RDU and Signature...
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From LeRoy Melcher
on 13-Dec-2025 |
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If the folks at Signature KRDU were any friendlier, we would have to make them family! Speedy, friendly and attentive, they are everything that a great FBO should aspire to be.
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From Al Cherry
on 24-Jan-2024 |
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We were here to pick up 2 pax, get fuel, and lunch, and be on our way. Started with nobody to marshall us to a parking spot. We parked ourselves, set the brakes, and walked to the FBO building. There were about 5-6 line guys in the hangar watching the whole evolution. One finally walked out to us, and we told him the brakes were set and not to move us. They indicated it was OK. When we got in the FBO, we were told that they needed to move the plane, so I went back out and released the brakes. Put in our fuel order, letting them know we were headed to lunch and would depart when we got back. When we came back, the plane had not been fueled. We asked about it and the person on the line radio said they were "fueling it now" There was no truck attached to the plane and none moving on the ramp. About 5 minutes later, the truck showed up. And after wanting us to release brakes so they could move us, the plane never moved. The ramp was not busy so why the poor service?
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Zero stars. They now want $129.00 per hour to park (that's $3, 100.00 per 34 hrs.) They offer first 4 hrs. free if you buy their min fuel. They offer 10% off after 24 hrs. Front desk weren't sure of discounts but did say that All Signatures were going to this per hour parking. GREED! We immediately told our ops and moved us next door to Atlantic at 19 an hour and down to 14 per hour after 12 hrs. They discount 1000-dollar facility fee with fuel. With 50 aircraft and getting another 50 more next year I'm pretty sure our company is done with signature forever.
The only reason that it wasn't excellent is that it was the highest fuel price that I have ever paid in my 30 years and 1,550 hours of general aviation. Once you get past that, the service and friendliness were outstanding. The line guys were very accommodating. The desk staff was very personable. The RDU controllers were very smooth. Don't be intimidated to go to RDU and Signature...
If the folks at Signature KRDU were any friendlier, we would have to make them family! Speedy, friendly and attentive, they are everything that a great FBO should aspire to be.
We were here to pick up 2 pax, get fuel, and lunch, and be on our way. Started with nobody to marshall us to a parking spot. We parked ourselves, set the brakes, and walked to the FBO building. There were about 5-6 line guys in the hangar watching the whole evolution. One finally walked out to us, and we told him the brakes were set and not to move us. They indicated it was OK. When we got in the FBO, we were told that they needed to move the plane, so I went back out and released the brakes. Put in our fuel order, letting them know we were headed to lunch and would depart when we got back. When we came back, the plane had not been fueled. We asked about it and the person on the line radio said they were "fueling it now" There was no truck attached to the plane and none moving on the ramp. About 5 minutes later, the truck showed up. And after wanting us to release brakes so they could move us, the plane never moved. The ramp was not busy so why the poor service?
