Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Jim Davis
on 09-Feb-2025 |
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BEWARE! I pulled onto the Atlantic Aviation ramp to drop off a passenger, and then depart I was flagged down by the lineman, who said I would have to go inside and pay the "facility fee". He said, once you're on the ramp, you must pay the fee. So inside, I was charged an outrageous $42! Meanwhile, I used the restroom, which was disgusting! Broken sink, no paper towels, mildew around the toilet base and soap stains on the countertop. Absolutely not a premier facility.Response from Atlantic Aviation
Hi Jim, thank you for providing feedback on your recent visit. Although the restrooms are public use and maintained by the airport, we are very sorry that your visit with us did not meet the premium service experience we strive to offer every day. We would greatly appreciate an opportunity to speak with you directly about your experience, as we are taking steps to fix this. Please email us directly at customerexperience@atlanticaviation.com. We look forward to speaking with you.
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From Mike Dwyer
on 21-Mar-2024 |
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Small FBO. Nice facility tho. Crazy high gas price. Used the crew car to get dinner. Excellent car. Very efficient folks. Lineman quickly showed us where to park and gave us a ride to the FBO.
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From K Snead
on 26-Sep-2023 |
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I arrived here in my small single-engine plane on a Saturday morning for an overnight visit. The service was great. They brought the rental car to the plane and offered to help with my bags. This place is a bit pricier than other FBOs that I have visited, but I don't think it was unreasonable. The service I received was definitely worth the price that I paid.
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From Jack Shelton
on 02-Jul-2023 |
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Fantastic experience each time I come through here. Good large ramp, rental car always at the plane (and cool!), and very nice customer service and line staff. Always enjoyable.
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BEWARE! I pulled onto the Atlantic Aviation ramp to drop off a passenger, and then depart I was flagged down by the lineman, who said I would have to go inside and pay the "facility fee". He said, once you're on the ramp, you must pay the fee. So inside, I was charged an outrageous $42! Meanwhile, I used the restroom, which was disgusting! Broken sink, no paper towels, mildew around the toilet base and soap stains on the countertop. Absolutely not a premier facility.
Small FBO. Nice facility tho. Crazy high gas price. Used the crew car to get dinner. Excellent car. Very efficient folks. Lineman quickly showed us where to park and gave us a ride to the FBO.
