Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
|
From Jeremy Pyle
on 15-Oct-2025 |
|---|
|
|
Terrible customer service. Have emailed multiple times, no response. They are way overpriced! $45 for an overnight tiedown. They claim to offer discounts if you contact the manager, but he does not respond. Awful.
|
|
From Tom Brown
on 13-Oct-2025 |
|---|
|
|
The staff was extremely helpful. The Enterprise rental car was waiting for us when we arrived, and they took care of my minimal fuel request with no issues. Great service for a little piston driver even when they had numerous bizjets to handle. Yeah, they have some fees. I've been places where they charged fees and still said they didn't have time because they had to take care of jets. But these guys did it right. Would recommend.
|
|
From W.P. DuBose
on 07-Dec-2024 |
|---|
|
|
Fine service from line & counter service, but having GO Rental Cars on site made all the difference for what I needed to accomplish. Thank you Andrew, for the wonderful service! Signature allows self-service fuel to waive facility fees. I bought +100g for the Baron—very fair. Thanks.
|
|
From R Crews
on 07-Apr-2024 |
|---|
|
|
We flew our Cherokee to AVL for a day trip to the Biltmore. Everyone at Signature was awesome. Very accommodating. A big thank you to the whole staff.
|
|
From Ron Roberts
on 26-Oct-2023 |
|---|
|
|
It was not as bad as you might think. There is a lot of heavy traffic going into KAVL during the fall season. We had 3 GA airplanes and Signature treated us as nicely as they did the Jet guys, and there were a bunch of them. Fuel was a bit expensive compared to home, but SS was a couple of bucks cheaper. Our TOTAL charge from Signature after buying 32 gal of SS fuel was $7.00 (seven). Parked for the weekend and enjoyed their transport on and off the ramp. Reserve a car with the National agent right there in Signature. Better service and better cars. Hats off to the staff at Signature.
|
|
From Lee Sublett
on 28-Aug-2019 |
|---|
|
|
I had previously posted about my experience at Signature, but now I need to make a correction. After my post, (Chuck) the manager personally contacted me, and he very graciously offered to reverse the handling fee and adjust the fuel price. Due to the manner he handled my comments, I must commend him, and state that I will be returning to Asheville. Thank you very much Chuck.
|
|
Terrible customer service. Have emailed multiple times, no response. They are way overpriced! $45 for an overnight tiedown. They claim to offer discounts if you contact the manager, but he does not respond. Awful.
The staff was extremely helpful. The Enterprise rental car was waiting for us when we arrived, and they took care of my minimal fuel request with no issues. Great service for a little piston driver even when they had numerous bizjets to handle. Yeah, they have some fees. I've been places where they charged fees and still said they didn't have time because they had to take care of jets. But these guys did it right. Would recommend.
