Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
|
From Russell Lewis
on 01-Oct-2023 |
|---|
|
|
Quick turn of the summer on 8/2/2023 Atlantic FRG morning shift. Expert marshaling to a spot right up front next to FBO door. Fuel truck in position soon as I shut down. Parked, fueled, billed out and on my way with do delay! Was night a day experience compared to the airport I came in from where the morning "fog" seemed to be in control.
|
|
From Theodore Leb, N999TL
on 28-Apr-2023 |
|---|
|
|
Dante and the girls at the front DESC are wonderful regretfully not the same can be said about the lady manager of Atlantic She is rude and unprofessional On several occasion I called to make arrangements with Dante for my arrival at Atlantic FBO She answered the phone each time introducing her self as THE MANAGER When I insisted that I wanted to speak to Dante she hang up the phone Hopefully her supervisor will take the initiative to retrain and rearrange this ladies rude attitude She is definitely a liability to a great FBO Golden Eagle 111TLResponse from Atlantic Aviation
Hello Theodore, thank you for your feedback. We care about your experience as a customer and would greatly appreciate an opportunity to speak with you directly about your recent interactions. To discuss further, please email us directly at communications@atlanticaviation.com. We look forward to speaking with you.
|
|
Quick turn of the summer on 8/2/2023 Atlantic FRG morning shift. Expert marshaling to a spot right up front next to FBO door. Fuel truck in position soon as I shut down. Parked, fueled, billed out and on my way with do delay! Was night a day experience compared to the airport I came in from where the morning "fog" seemed to be in control.
Dante and the girls at the front DESC are wonderful regretfully not the same can be said about the lady manager of Atlantic She is rude and unprofessional On several occasion I called to make arrangements with Dante for my arrival at Atlantic FBO She answered the phone each time introducing her self as THE MANAGER When I insisted that I wanted to speak to Dante she hang up the phone Hopefully her supervisor will take the initiative to retrain and rearrange this ladies rude attitude She is definitely a liability to a great FBO Golden Eagle 111TL