Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From M. Bradley
on 07-Jun-2024 |
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You cannot do better than the team at Thom Duncan Avionics. Excellent communication, easy to work with, and they have integrity: The will get it done when they said they would and like their tagline says, they get it right the first time. No one else is touching my bonanza's panel from now on but Thom's shop.
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From Mike Brown
on 19-Apr-2023 |
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Thom and Kevin added a GARMIN GDL 69A and rear seat 6 pin headset jacks to my pristine Cessna T182T. I could not be happier with their attention to detail, devotion to doing things correctly and willingness to accommodate my schedule. Super smart, extremely well organized and able to communicate thoughts in an understandable language. This avionics shop knows their stuff. Good people!
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From Set Crawford
on 23-Aug-2022 |
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Incredible responsiveness. Best in class service. My Flight Director was repaired and back on line in a matter of days. Thanks to Thom and his knowledgeable staff
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From Tim Sager
on 21-Mar-2022 |
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Last October we were planning a trip out west and my Aspen failed on me. We have an avionics shop on our home field but they were too busy to get me in. I got a recommendation for Thom Duncan. Thom told me he was also very busy but took the time to find out what was going on with the Aspen. After troubleshooting it over the phone he gave a couple of options. One was an upgrade to the Max Aspen with a loaner due to the backlog of new units. The loaner came pretty fast and Thom took time out of his busy schedule and we were able to make out trip out west. When the Max unit arrived he again took time out of his schedule and installed the new unit. A few days ago I had a hiccup with the Aspen and again got me fixed just a few days after my call to him.
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From Mike Hines
on 21-Jan-2022 |
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Thom & the guys are AMAZING! They are our "go to" people for anything avionics! We've had them do everything from minor service & repairs when our transponder went out to a complete panel upgrade & we are on the books for an autopilot install in the not-too-distant future. Communication has been great throughout. He is incredibly thorough from initial quote to changes/modifications to the final checklists he uses to ensure everything is as he said it would be. From the time we dropped it off to the time we picked it up they were working on it! It didn't sit there in line. When he said I was scheduled to drop it off that meant they were gonna be working on it! I can't say enough about Thom & his entire staff! That's why we keep using him. They're top notch!
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From Wayne Smith
on 14-Jan-2022 |
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Short-notice repair of a problematic Aspen system. Timely, good communication. No complaints.
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You cannot do better than the team at Thom Duncan Avionics. Excellent communication, easy to work with, and they have integrity: The will get it done when they said they would and like their tagline says, they get it right the first time. No one else is touching my bonanza's panel from now on but Thom's shop.
