Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Bruce Morey
on 06-May-2025 |
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Million Air - Yuma was very friendly and efficient during our quick fuel stop. The FBO facility is well-appointed and everyone was very friendly. For future planning, we asked about rental cars and the CSR explained that they can arrange for a car from most major rental companies to be picked up and returned at their facility. We plan to visit Yuma again and use Million Air.Response from Ryan Hart, General Manager, Million Air Yuma
Bruce, we appreciate your visit and your great review! Give us a call prior to your next visit and we will make sure rental cars are standing by upon your arrival. We look forward to seeing you again soon.
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From Jeff Daugherty
on 28-Jan-2024 |
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Flew in on Thurs Jan 25th. Arrived about 11am. Got gas received coupon for burger fries drink for 1 dollar! Still charged a service charge of 30USD and 6 Dollar facilities charge. Even though we bought fuel. Cessna 172. Other then that people polite good service.Response from Ryan Hart, General Manager, Million Air Yuma
Mr. Daugherty, thank you for the feedback. However, we have no record of you coming through the FBO on January 25th. We do show you came through on Thursday, January 18th. We have reviewed invoice 24-00801 from this visit and see that you were NOT charged the $30 handling fee. It is shown as a line item, but is actually "zero-ed" out on the total because you took the minimum fuel requirement. You should also see "Discounts: $30" below the line items, signifying the fee was waived. If you review your copy of the invoice and see this as well, we hope that will help us earn that fifth star from you! If we are mistaken and you are referring to a separate transaction, please contact the General Manager, Ryan Hart, at 928.247.9571 so he can address your concerns immediately. Thank you for your time, understanding, and continued business.
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Million Air - Yuma was very friendly and efficient during our quick fuel stop. The FBO facility is well-appointed and everyone was very friendly. For future planning, we asked about rental cars and the CSR explained that they can arrange for a car from most major rental companies to be picked up and returned at their facility. We plan to visit Yuma again and use Million Air.
Flew in on Thurs Jan 25th. Arrived about 11am. Got gas received coupon for burger fries drink for 1 dollar! Still charged a service charge of 30USD and 6 Dollar facilities charge. Even though we bought fuel. Cessna 172. Other then that people polite good service.