Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Joe Adragna
on 09-Oct-2024 |
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During a flight to KSAF, my Cirrus SR22 (IO-550-N) began running rough, and cylinder 4 overheated. After landing, the plane failed a ground run-up due to a significant RPM drop with the left mag. I contacted Aero Services, and Jennifer connected me with Gerardo, who met me on the ramp within minutes. He stopped his other work and confirmed the issue after his run-up and moved the plane to the hangar. I authorized repairs, and he guided me through the diagnostics, identifying a mag failure. Gerardo arranged an overnight replacement. He also fixed a door handle pin and a burned-out light just for good measure. Exceptional service and support throughout. Gerardo and Jennifer were fantastic.
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From Dave Wurfel
on 03-Jul-2024 |
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Just had my second experience with Aero Services and they are great to work with, buttoned up and a beautiful facility. Worked with Brandon and Tom recently and they are super avionics pros. Thanks and will be back but hopefully not too soon.
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From Charles Barrack
on 19-Apr-2024 |
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SFA has worked on my aircraft (based at KAEG Albuquerque). It's always an inconvenience to travel to Santa Fe for service but I can say that SFA is worth the effort. They have been efficient and professional in every way and a pleasure to deal with. It has been worth the short trip up to SF for this excellent service. The contrast between SFA and other providers in the area is clear. Keep up the good work.
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From John Hogan
on 14-Nov-2022 |
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Outstanding FBO. Great team! Just read the other reviews about the level of service the employees provide. In my case, I wanted to store the plane in a hangar for 10 days since cold, wind & snow was forecasted. Then, on the day of departure (21 degrees F) I asked for the plane to be fueled early and placed back in the hangar so I could load and preflight in relative comfort. All this happened without constant follow up. By the way, the hangar is heated so the preflight and loading was a pleasure. Hangar prices are also reasonable. When you think of Santa Fe, most people think of great restaurants and beautiful scenery. I think of a great FBO and a terrific support team. Knowing that your airplane is in safe hands lets you enjoy what Santa Fe has to offer.
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From Maryann Karlen
on 16-Jul-2022 |
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Art and the team at Aero Services are incredible! I stopped into Santa Fe for an overnight, but in the morning I walked out to a flat nose wheel. Aero Services had me up and flying in no time. But then on my departure I lost power to a cylinder and had to return. Aero Services were again right there to get me back in the air and on my way. I really hope to avoid breaking down in Santa Fe again anytime soon, but if I do I know I will be in good hands.
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From Bob Bowker
on 26-Jun-2022 |
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Art went out of his way to get our O2 refilled - thank you ...!
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From Ken Wolf M.D.
on 26-May-2022 |
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I am very happy that I have had the opportunity to deal with Aero Services and Santa Fe Jet Center. Art Torres of Aero Services could not have been more welcoming or helpful or skillful in his helping me through my PreBuy inspection in regards to my aircraft purchase. Everyone else whom I dealt with was also first class. I recommend them all most highly.
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From Cole Vanetti
on 25-May-2022 |
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Brandon, Arturo, and the Aero Services Family went out of their way to help our company with some Technisonic TDFM 136 problems. Their knowledge and troubleshooting was impeccable, couldn't have accomplished our goal without them. Highly recommend their services!
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From Kyle Kaliebe
on 13-Apr-2022 |
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My compliments to Brandon. His quick diagnosis of an alternator whine that had developed overnight and immediate resolution saved me significant amounts of time and money. I made it half way across the country the same day while being able to confidently overfly various airspaces in crystal clear communication with approach controllers.
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During a flight to KSAF, my Cirrus SR22 (IO-550-N) began running rough, and cylinder 4 overheated. After landing, the plane failed a ground run-up due to a significant RPM drop with the left mag. I contacted Aero Services, and Jennifer connected me with Gerardo, who met me on the ramp within minutes. He stopped his other work and confirmed the issue after his run-up and moved the plane to the hangar. I authorized repairs, and he guided me through the diagnostics, identifying a mag failure. Gerardo arranged an overnight replacement. He also fixed a door handle pin and a burned-out light just for good measure. Exceptional service and support throughout. Gerardo and Jennifer were fantastic.
