Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
|
From Chris Millette
on 09-May-2024 |
|---|
|
|
If we have had better service, I don't recall. Terry, Jeremy, and Rosali were exceptional in taking care of every aspect of our trip during our brief stay in San Diego. They opened 2 hours early for us for our scheduled departure, they ensured that the passengers were not given any undue delay, they had the lag cart and fuel truck standing by, they set up a rental car for the crew, they stood by our cabin attendant to fulfill every need. This may sound routine for an FBO, but we know that isn't always the case. They went above and beyond with care and a smile. I can't wait to go back to Circle Air Group for the service alone. Thanks all.
|
|
From Ted Crosson
on 29-Jan-2024 |
|---|
|
|
I genuinely believe that Circle Air is one of the best FBOs in the system. For context and disclosure, I am a professional pilot who operates a couple of aircraft that are based there. I am confident in my rating of them based on many years as a pilot and my utilization of FBOs (both major brand and independent) throughout the country. If I had to pick one thing that sets them apart, it would be their staff. Circle has some of the best staff that I encounter anywhere, and I see them providing the same level of service that we receive to transient aircraft as well. Jeremy, Roger, Terry, Ben, Jessie, Chancy, and the line staff are attentive, professional with the pilots and passengers, and are always anticipating needs and providing solutions. The office staff (Sonia and Rosalie) are incredibly professional and our passengers love them. The facilities are top notch. You can't do better than Circle.
|
|
From Madeline VonBokel
on 16-Jan-2024 |
|---|
|
|
The experience that Circle Air provides is outstanding! I am one of the pilots for Chopper 8, and we have been operating out of Circle Air for about four years now. Line service, like Jeremy, Roger, and Jessie, are always timely and taking the best care of us. Sonia and Rosalie at the front desk are helpful with any requests we have too. Everyone here takes such great care of us, and is so friendly. The facilities here are also very clean. With the lobby being a great spot for viewing other aircraft flying in!
|
|
From Rotem Aviram
on 08-Sep-2022 |
|---|
|
|
We operate a Global 6000 aircraft based in TLV. Every summer our owner visits the San Diego area with his family. This year we decided to try out an alternative airport to KSAN and found that KSEE is suitable for most of our planned flights in the area. We've reached out to Sonia from Circle Air Group, and since the first conversation with her, we knew it would be a great choice. As we got closer to our trip, we had more and more demands from our owner regarding the schedule and some more special requests, Sonia made sure everything was tied up for our arrival. When we arrived with 10 PAX, the service was absolutely above all expectations, the ground staff was welcoming and very efficient. Throughout our stay and local flights, Sonia and her team made sure everything went smoothly for us and even helped us with a rental car problem that we had. Other than that, we got a great price for our entire trip. We couldn't ask for more! We will surely arrive again next summer!
|
|
If we have had better service, I don't recall. Terry, Jeremy, and Rosali were exceptional in taking care of every aspect of our trip during our brief stay in San Diego. They opened 2 hours early for us for our scheduled departure, they ensured that the passengers were not given any undue delay, they had the lag cart and fuel truck standing by, they set up a rental car for the crew, they stood by our cabin attendant to fulfill every need. This may sound routine for an FBO, but we know that isn't always the case. They went above and beyond with care and a smile. I can't wait to go back to Circle Air Group for the service alone. Thanks all.
