Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Laird R.
on 16-Jun-2020 |
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Had a quick turn during a Pilots & Paws flight from Dallas. Upon arrival no one was on the ramp. Offloaded the four legged passengers and was finally greeted. Requested full fuel. Upon entering the FBO was not offered water or other amenities. Only request was to pay for the fuel. Which included a $15 security fee. Needless to say a 20 minute turn and full fuel should have been enough to waive. Nothing like Jeff Zimmerman and the Million Air experience at KADS. Will not be back.
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From Michael Mcgrath
on 02-Mar-2020 |
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Great service, quick fueling and securing my plane. Staff is very helpful and always takes care of us.
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From Lee Carson
on 06-Aug-2019 |
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Great stopover with our mega CJ525, wonderful front desk staff recommended Annie Gunn’s Restaurant for quick lunch as jet was being serviced. Loaned us crew car and had a great lunch, highly recommend Million Air and their professional staff!!!
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From Zac Weidner
on 13-Oct-2018 |
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My wife and I flew in the weekend airshow. I was told over the phone that there was a $30 ramp fee, and confirmed that was the only fee. I was also told that would be waived with any amount of fuel purchased, with no minimum. I told the line agent to put $30 worth of fuel in, as that's about all it would hold anyway. When we went to leave, I was told there was a minimum fuel purchase of 10 gallons, so they didn't fuel it, and I was told I owe $45 with the $15 handling fee and $30 ramp fee. The desk agent was not the least bit concerned that I was told something quite different, and was not very friendly. I would have thought if anything that the only ramp on the field open for the airshow would encourage pilots to fly in with reasonable fees, rather than mislead and over charge.
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From Brent Reddick
on 08-Aug-2018 |
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Stopped in for a brief overnight to take the kids to Grant's farm and the Arch prior to school starting back. Rental car was arranged by the staff prior to arrival and was waiting at the plane when we parked. We jumped in and off we went. Fees were reasonable. $15 security + $20 ramp (I didn't need fuel). Really nice FBO with coffee / water / snacks if you need anything. I admit the name "Million Air" kind of scared me as a lowly PA32 driver. I soon realized it was referring to their level of service rather than a requirement for the airmen:) Will return again!
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From Wayne DeCosta
on 11-Apr-2018 |
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Great service and awesome attitudes from everyone we encountered at Million Air SUS. The line guys had our rental car ready when we landed, and offered to help load our bags. The CSRs were polite and super-helpful. The facility was spotless and very comfortable.
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From Dave Coffman
on 29-Mar-2018 |
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First-time to KSUS and Millionair, stopped for fuel and Millionair did a great job. CAA-discounted fuel made the decision on where to stop and Millionair did not disappoint.
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From Jim O'Day
on 06-Jan-2018 |
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Stopped for a quick turn. Line crew was all over it and the CSR had the transaction ready in a flash. Really easy in and out from Million and SUS.
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Had a quick turn during a Pilots & Paws flight from Dallas. Upon arrival no one was on the ramp. Offloaded the four legged passengers and was finally greeted. Requested full fuel. Upon entering the FBO was not offered water or other amenities. Only request was to pay for the fuel. Which included a $15 security fee. Needless to say a 20 minute turn and full fuel should have been enough to waive. Nothing like Jeff Zimmerman and the Million Air experience at KADS. Will not be back.
Great service, quick fueling and securing my plane. Staff is very helpful and always takes care of us.
My wife and I flew in the weekend airshow. I was told over the phone that there was a $30 ramp fee, and confirmed that was the only fee. I was also told that would be waived with any amount of fuel purchased, with no minimum. I told the line agent to put $30 worth of fuel in, as that's about all it would hold anyway. When we went to leave, I was told there was a minimum fuel purchase of 10 gallons, so they didn't fuel it, and I was told I owe $45 with the $15 handling fee and $30 ramp fee. The desk agent was not the least bit concerned that I was told something quite different, and was not very friendly. I would have thought if anything that the only ramp on the field open for the airshow would encourage pilots to fly in with reasonable fees, rather than mislead and over charge.
