Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Morten Eide
on 12-Feb-2022 |
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Great service from the team. Thanks to Taylor and Jessica for coordinating fuel and food (pizza).
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From Mason Bailey
on 04-Jul-2021 |
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Great service and very nice folks but I was unable to take fuel so ended up with $70 in fees, which is pretty steep for a single engine piston.
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From Tim Brennan
on 01-Jun-2021 |
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One of the nicest and most professional FBO's I've ever been to. Did all the things right. Will definitely go back.
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From Kirsten Berger
on 01-Mar-2021 |
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Desert Jet Center's staff is second to none. Alonso met our jet upon arrival and was very friendly and helpful. Melina, Taylor, and Angel were all instrumental the next day in helping me with our very rushed situation (PAX moved their departure time up 3.5 hours). Each of them played an important role in ensuring everything I had to do in an incredibly short amount of time got done. It was all so appreciated. Thank you!!!
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From Kyle Lei
on 03-Nov-2020 |
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Our impromptu trip to KTRM was made so much more enjoyable by the helpful folks at Desert Jet Center. All we had to do before the trip was to give them a call, and they prepared the ramp, the crew car and everything. When we returned, our plane was refueled as requested and ready to go. Overall it was an extremely smooth experience, highly recommended to anyone flying to KTRM.
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From Tim Cone
on 22-Aug-2019 |
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Crisply efficient and professional line service with a very friendly attitude. Great job.
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From Jeff Moorhouse
on 29-Jul-2019 |
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Absolutely, without question, the friendliest staff I have encountered in recent years. 104 degrees upon landing my Beech Bonanza A36 they delivered ice cold water on the ramp, graciously carried our luggage into the cool, temporary lounge, borrowed a crew car to lunch. Every staff member was kind, friendly and attentive to our needs. Left the plane there for the weekend and the detailer did a phenomenal job hand waxing the plane in the hangar making sure it was ready to go right around the time of our scheduled departure. Can't wait until the new facility opens next month, we will definitely be back.
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From Michael Sorensen
on 02-Jun-2019 |
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5 Star service and attention no matter what you are flying. This is the friendliest, most knowledgeable staff anywhere.
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From Gillian Jones
on 11-May-2019 |
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I visited Desert Jet while my daughter took flying lessons. They pampered me! Their new facility is under construction however even without that I found a comfortable environment with front row seats to the private runway and a staff that are so caring and attentive, tending to my needs even before I had them. Thank you Desert Jet. You are an unparalleled facility and I look forward to seeing your growth and expansion once construction is complete.
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From Christopher Lumsdaine
on 04-May-2019 |
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Excellent service from Taylor, Porfi, and George. Reservation was made several months in advance for a conference. They had everything all set up when I arrived. Car was pulled right up to the plane and they even helped me unload the luggage. This was such an easy stop. I'm not sure why I would go anywhere else. I heard the new terminal should be open in about two months. That should be amazing when combined with the exceptional service.
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From Steven Roy
on 07-Apr-2019 |
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Absolute must add to your flight plan. FBO in Thermal, CA. It's not too big where you feel like a number and not too small where service isn't quite perfected. This perfectly size jewel is driven to perform for their clients from the moment you roll onto the ramp. They do an amazing job out of a very nice temporary building. However, don't let that fool you, the ultra modern masterpiece facility is nearly finish. If you are going to the Palm Springs/Coachella Valley area, this is absolutely without a doubt the very best stop on your flight plan.
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From M Green
on 26-Mar-2019 |
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Usually don't leave reviews, but our experience with Taylor at Desert Jet was so exceptional, we had to leave kudos on a job well done. Exceeded our expectations!
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From Michael Sorensen
on 20-Feb-2019 |
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5 Star service and attention no matter what you are flying. This is the friendliest, most knowledgeable staff anywhere.
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From Larry Zupon
on 20-Feb-2019 |
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My wife and I travel in our Meridian quite a bit, so we've visited many airports and many FBOs. The service we experienced at Desert Jet was exceptional in all respects. We considered self serve at another FBO on the field, but chose Desert Jet, and don't regret that decision one bit. Soon they'll occupy their beautiful new building, but even from a trailer, this group shines.
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From Guido Appenzeller
on 19-Feb-2019 |
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Stopped here with a Piston for a weekend. Exceptional service. Rental car on ramp and extremely friendly staff.
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From Jeff Jacobs
on 23-Oct-2018 |
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We stopped at Desert Jet Center in our C-172 on Saturday 10/20/2018, for just a brief enroute fuel stop. Over 50 years of flying, this was probably our best FBO experience ever. We were treated like honored guests, with a fuel discount to boot. Thank you, Diana the visit at Desert Jet Center was a high point of our trip.
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From Dean Friedt
on 23-Oct-2018 |
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I organized a large fly-in of 22 Warbird trainer aircraft in October 2018. Desert Jet was the FBO we chose to support us - it was the right choice. Despite our leaky old airplanes that were sometimes in the way of the FBO's biz jet operation of high dollar aircraft, the BFO staff were, well, INCREDIBLE. Red carpets were literally "rolled out" for us everyday. Each pilot was met with water and full support, individually, on each sortie flown. Aircraft were marshaled, chocked and fueled immediately upon arrival - and each pilot was greeted by name with a smile and a question: "do you need anything Dean?" Their willingness and motivation to support our event was unparalleled. This was the best FBO support I have ever seen... Without question. We will bring our event back to Desert Jet. Thank you to all the staff: Roman, Adrienne and Diana! WOW... Awesome.
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From Ronald Fedrick
on 03-Oct-2018 |
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What a great team, they always make me feel like family
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From C Hewitt
on 02-Sep-2018 |
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Desert Jet Center is an exceptional FBO and it is the place to go when in the Palm Springs area. They have apparently decided they want a reputation as a top-tier FBO, and they are achieving it. They do all the things you expect from the best FBOs: Hertz or Go rental cars and water waiting at the plane when you land, line guys are quick to offer help with any requests, planes are ready and on the line when you ask them to be, and everything taken care without asking twice or missed because another aircraft distracted them. In addition, they are just friendly folks. As good as they do from their current facility, they are building a new one now that is expected to complete by first half of 2019. Worth a stop- as many of the reviews here say, you'll get a great experience regardless of your plane or mission.
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From Gregory Aleksandrovsky
on 02-Aug-2018 |
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When it comes to service, I have never experienced such amazing treatment from no other than Desert Jet Center. When we arrived for an angel flight mission in a Cessna 340, I was greeted with a carpet, cold water, and amazing ramp agents that even cleaned our windshield when asked. Not only that, but they all introduced themselves, open doors for us, and had this absolutely cute hangar dog that we almost took home ourselves. I'm not one to ever write a review, but this one was more than warranted. I cannot wait to be back again.
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From John Fiscus
on 04-Jul-2018 |
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Great service and friendly people. G650 or Cessna, they treat everybody like they want you there. We will be back.
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From Steve Boone
on 11-Jun-2018 |
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Great service. Awesome hospitality. They even put my plane in the hangar at ramp prices due to high winds. Thanks. I will definitely use them again.
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From Brian First Chief Pilot TFT Aviation G450 N555TF
on 04-Jun-2018 |
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Desert Jet Center was a great FBO! I would highly recommend this FBO for there friendly service from planning the arrival and until we left. A special thank you to Michael for updating us on our transportation needs. See everyone next time!
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Great service from the team. Thanks to Taylor and Jessica for coordinating fuel and food (pizza).
Great service and very nice folks but I was unable to take fuel so ended up with $70 in fees, which is pretty steep for a single engine piston.
