Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
From Bobby Joe Blythe
on 15-Jan-2024 |
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Melina and Nicole was very Professional and loved them to death. Great seeing Peni Jo once again. Love Desert Jet and it's one of the very best FBO I've been to in 64 years. Can't wait to see everyone again.
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From Wayne Cartwright
on 19-Nov-2023 |
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I've been flying corporate and/or charter since 1985 and I have never had a better experience anywhere. The good people of Desert Jet TRM really went out of their way. I have to mention Melina. We were on the ground there about 3.5 hours and wanted food. The crew car was out way longer than expected so Melina suggested DoorDash. When I told her I had never done that she offered to order for us on her account and even used a coupon she had to get us great food at a local place. I was amazed at the great service and that's not so easy to do at this stage of my career...
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From Morten Eide
on 12-Feb-2022 |
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Great service from the team. Thanks to Taylor and Jessica for coordinating fuel and food (pizza).
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From Mason Bailey
on 04-Jul-2021 |
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Great service and very nice folks but I was unable to take fuel so ended up with $70 in fees, which is pretty steep for a single engine piston.
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From Tim Brennan
on 01-Jun-2021 |
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One of the nicest and most professional FBO's I've ever been to. Did all the things right. Will definitely go back.
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From Kirsten Berger
on 01-Mar-2021 |
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Desert Jet Center's staff is second to none. Alonso met our jet upon arrival and was very friendly and helpful. Melina, Taylor, and Angel were all instrumental the next day in helping me with our very rushed situation (PAX moved their departure time up 3.5 hours). Each of them played an important role in ensuring everything I had to do in an incredibly short amount of time got done. It was all so appreciated. Thank you!!!
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From Kyle Lei
on 03-Nov-2020 |
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Our impromptu trip to KTRM was made so much more enjoyable by the helpful folks at Desert Jet Center. All we had to do before the trip was to give them a call, and they prepared the ramp, the crew car and everything. When we returned, our plane was refueled as requested and ready to go. Overall it was an extremely smooth experience, highly recommended to anyone flying to KTRM.
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From Tim Cone
on 22-Aug-2019 |
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Crisply efficient and professional line service with a very friendly attitude. Great job.
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From Jeff Moorhouse
on 29-Jul-2019 |
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Absolutely, without question, the friendliest staff I have encountered in recent years. 104 degrees upon landing my Beech Bonanza A36 they delivered ice cold water on the ramp, graciously carried our luggage into the cool, temporary lounge, borrowed a crew car to lunch. Every staff member was kind, friendly and attentive to our needs. Left the plane there for the weekend and the detailer did a phenomenal job hand waxing the plane in the hangar making sure it was ready to go right around the time of our scheduled departure. Can't wait until the new facility opens next month, we will definitely be back.
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From Michael Sorensen
on 02-Jun-2019 |
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5 Star service and attention no matter what you are flying. This is the friendliest, most knowledgeable staff anywhere.
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From Gillian Jones
on 11-May-2019 |
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I visited Desert Jet while my daughter took flying lessons. They pampered me! Their new facility is under construction however even without that I found a comfortable environment with front row seats to the private runway and a staff that are so caring and attentive, tending to my needs even before I had them. Thank you Desert Jet. You are an unparalleled facility and I look forward to seeing your growth and expansion once construction is complete.
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From Christopher Lumsdaine
on 04-May-2019 |
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Excellent service from Taylor, Porfi, and George. Reservation was made several months in advance for a conference. They had everything all set up when I arrived. Car was pulled right up to the plane and they even helped me unload the luggage. This was such an easy stop. I'm not sure why I would go anywhere else. I heard the new terminal should be open in about two months. That should be amazing when combined with the exceptional service.
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From Steven Roy
on 07-Apr-2019 |
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Absolute must add to your flight plan. FBO in Thermal, CA. It's not too big where you feel like a number and not too small where service isn't quite perfected. This perfectly size jewel is driven to perform for their clients from the moment you roll onto the ramp. They do an amazing job out of a very nice temporary building. However, don't let that fool you, the ultra modern masterpiece facility is nearly finish. If you are going to the Palm Springs/Coachella Valley area, this is absolutely without a doubt the very best stop on your flight plan.
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