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From Fred Clifton
on 20-Nov-2024 |
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I was based at VGT from May 2001 until Feb 2024. I always noticed the line guys hanging out somewhere in a shady spot in their vans seemingly avoiding doing anything. They certainly wouldn't help transient piston pilots with anything. About the only time they'd help was when bizjets arrived/departed. I guess the jet owners tip better. I recently flew back into VGT for a few days. There was no help in tie-down, help with my aircraft cover on a very windy day and certainly no help with getting my bags to the terminal. There was a line guy barely 50 yards from me. Nada, zilch. Clark County is paying these folks to mostly sit around. Pathetic. On a positive note, the folks at the front desk were pleasant, which is a change from years past. Rental cars are a short Uber ride away.
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From Larry & Norma Armes
on 18-Apr-2024 |
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Wow this FBO should be in the running for the best FBO in United States. From home as we were doing our trip planning, Courtney at the FBO was so helpful, knowledgeable and friendly. Then when we landed, line crew was right there with their "Follow Me" van to lead us to our sun roof (which we had requested in advance) and helped us push back and tie down. Then the local car rental facility, Go Rental, brought our beautiful rental car planeside to us. When we went into the air terminal we could not believe how updated and improved the beautiful FBO is, with a restaurant upstairs. However it is the staff here that shines the most. Angel, the FBO manager here (who we also talked to on the phone in advance) is so professional, accommodating and welcoming, as is Courtney who we got to meet in person. It has been nine years since we flew into VGT and we remember it was not like this then. This is THE FBO to come to in this area.
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I was based at VGT from May 2001 until Feb 2024. I always noticed the line guys hanging out somewhere in a shady spot in their vans seemingly avoiding doing anything. They certainly wouldn't help transient piston pilots with anything. About the only time they'd help was when bizjets arrived/departed. I guess the jet owners tip better. I recently flew back into VGT for a few days. There was no help in tie-down, help with my aircraft cover on a very windy day and certainly no help with getting my bags to the terminal. There was a line guy barely 50 yards from me. Nada, zilch. Clark County is paying these folks to mostly sit around. Pathetic. On a positive note, the folks at the front desk were pleasant, which is a change from years past. Rental cars are a short Uber ride away.
Wow this FBO should be in the running for the best FBO in United States. From home as we were doing our trip planning, Courtney at the FBO was so helpful, knowledgeable and friendly. Then when we landed, line crew was right there with their "Follow Me" van to lead us to our sun roof (which we had requested in advance) and helped us push back and tie down. Then the local car rental facility, Go Rental, brought our beautiful rental car planeside to us. When we went into the air terminal we could not believe how updated and improved the beautiful FBO is, with a restaurant upstairs. However it is the staff here that shines the most. Angel, the FBO manager here (who we also talked to on the phone in advance) is so professional, accommodating and welcoming, as is Courtney who we got to meet in person. It has been nine years since we flew into VGT and we remember it was not like this then. This is THE FBO to come to in this area.
