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From Eric Cipcic
on 31-Aug-2022 |
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(Follow up) I do appreciate the follow-up phone call by new manager of Atlantic. However, let's just say we disagree on the issues; he told me Atlantic has no CSRs and can't find anyone to fill those positions, they can't seem to unload this batch of AvGas which is why their fuel prices are so high, and that they can't park piston acft close to the FBO because it makes a mess for the possible jets that might arrive...Even if the ramp is empty. And the hefty fee for several minutes on the ramp, picking up my daughter with special needs, was non-negotiable. I understand...Business is business. Again, I appreciate the opportunity to discuss these matters and wish you the best of luck in your future endeavors. Best
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From Eric Cipcic
on 28-Aug-2022 |
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Sit back, I'll tell you a story: once upon a time there was a great underdog (Voyager Aviation) biz out of a trailer. Moved into this known building, and bought out by Lynx (service lacked, but manager kicked butt and made it pretty awesome). Atlantic comes to town and buys them out, as they have elsewhere, and.... Well, business as usual. Citations, Gulfstreams, and JET-A burners are sent right to the front of the line. That's why Avgas folks are charged $1.44 MORE than another FBO. That's why line personnel place you on the BACK ROW when there is no one on the tarmac, and you stated "picking up pass, 5 min turnaround, outta here." No CSR on duty during the weekend...Only line guys who couldn't give a crap about you (not a jet). But wait, it gets better: I'm inside for 3 minutes, see my daughter, escort to plane, and charged $50.70. Any chance of even offered water? NO!! Simply horrible and no excuse. Do yourself a favor.... Don't come here! EVER! (I challenge the manager to contact me
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Sit back, I'll tell you a story: once upon a time there was a great underdog (Voyager Aviation) biz out of a trailer. Moved into this known building, and bought out by Lynx (service lacked, but manager kicked butt and made it pretty awesome). Atlantic comes to town and buys them out, as they have elsewhere, and.... Well, business as usual. Citations, Gulfstreams, and JET-A burners are sent right to the front of the line. That's why Avgas folks are charged $1.44 MORE than another FBO. That's why line personnel place you on the BACK ROW when there is no one on the tarmac, and you stated "picking up pass, 5 min turnaround, outta here." No CSR on duty during the weekend...Only line guys who couldn't give a crap about you (not a jet). But wait, it gets better: I'm inside for 3 minutes, see my daughter, escort to plane, and charged $50.70. Any chance of even offered water? NO!! Simply horrible and no excuse. Do yourself a favor.... Don't come here! EVER! (I challenge the manager to contact me
