Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Jahmal Orr
on 28-Apr-2025 |
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I have nothing but great things to say about Castle Aviation! I'm a survey pilot so when I base out of an airport it's for 2 weeks or more and with that you really get to see how great or poor the service is, and well the team at Castle absolutely exceeded being great! I stayed there from 3/30-4/16. The line guys were always prompt with fueling, I'd land, and the truck would already be on standby. Same thing with the tug to put me back in the hangar. I never had to ask. When it came to being pulled out in the morning the line guys were right on the money and the CSRs made sure to always confirm the time I wanted to be pulled. The coffee machine was confusing on the first try but when a line guy saw me struggling, he offered his help. The maintenance team was also great! Hands down the best CSRs and Line guys they all seemed passionate about the job, and everyone had a great sense of humor! Especially the CSRs super fun people! I also got a free shirt, keep it up Castle!
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From Jim Clark
on 27-Feb-2025 |
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WOW! I think you would be hard pressed to find a better FBO on the entire East Coast. The customer service is outstanding, and the facility is brand new. It was obviously designed from the ground up to be an FBO that provides top rate service. This is my third stop in the last month, and I can tell you firsthand, whether you are flying a flying a G700 (fuel, overnight hangar, catering and de-ice) or a Cessna 182 (fuel, courtesy car and a quick repair) the service is outstanding, and the people are great. I really don't know if there is a challenge they cannot handle. This will be a regular stop for me.
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I have nothing but great things to say about Castle Aviation! I'm a survey pilot so when I base out of an airport it's for 2 weeks or more and with that you really get to see how great or poor the service is, and well the team at Castle absolutely exceeded being great! I stayed there from 3/30-4/16. The line guys were always prompt with fueling, I'd land, and the truck would already be on standby. Same thing with the tug to put me back in the hangar. I never had to ask. When it came to being pulled out in the morning the line guys were right on the money and the CSRs made sure to always confirm the time I wanted to be pulled. The coffee machine was confusing on the first try but when a line guy saw me struggling, he offered his help. The maintenance team was also great! Hands down the best CSRs and Line guys they all seemed passionate about the job, and everyone had a great sense of humor! Especially the CSRs super fun people! I also got a free shirt, keep it up Castle!
