Signature Flight Support

at Huntsville International Airport-Carl T Jones Field

From Don Dumas on 15-Jun-2008

This was my first stop on a multi-city (KHSV, KRIC, KROC, KOWB) trip; KHSV and KOWB were fuel stops. I've created reviews in each of the location to describe my FBO experience for pilot reference. My Type aircraft is a Cirrus SR22. My experience at KHSV Signature was very good. The staff was friendly and professional. The facilities were excellent. I even received a weekend fuel discount, which was a first for me. This is a very GA friendly airport, no landing fees, no tie down fee or other misc charges. I highly recommend this FBO.
 

From Nick Mitrani on 14-May-2008

Spent a few days there for work in my 172 (902NS). Excellent service. The linemen are really on top of things, and don't discriminate against the little guys. The ladies at the counter are extremely helpful, and more than willing to lend out the crew cars if you want to grab a bite. I'd definitely visit again. Big thanks to everyone.
 

From Drew Rambo on 04-Jan-2008

People were very nice but even though I topped off after a 3-hour flight I was still charged $28.00 for a ramp fee. I was only there for 3 hours. Almost every FBO I have been to waive the ramp fee if you top off.
 

From Robert Turner on 10-Dec-2007

Nice facility, no complaints about the staff or the service. Treated me like the only customer they had but on that overcast Sunday, I was. Flight planning facilities are minimal but functional.
 

From Don Burts on 05-Jun-2007

I had the unfortunate need to drop someone off at HSV on 6/01/2007. We were charged $289.00 for a ramp/handling fee (Citation S-II) just to drop off one person. Needless to say when we returned later in the week to pickup our passenger, we went to DCU. Much nicer folks and no fees, and they accept UVAIR and Colt fuel cards at a fraction of the Signature cost. I would recommend to avoid HSV/Signature Flight Support at all cost unless it is an absolute emergency.
 

From Rich Handley on 19-Mar-2007

Visit HSV weekly, sometimes for the day, other times we drop and go. We pay $60.00 ramp fee for a 58 Baron that is waived with the purchase of 30 gallons of fuel. A big Thank you to Erika and the line staff for a quick turn with a smile. Becky also saved the day with a last minute rental car.
 

From Ray Roussett on 25-Nov-2006

C90B-Stopped in on Nov.3 and 21st and was fueled promptly by the line personnel. Was there all day on the 21st and provided a crew car for lunch. No problem with the girls behind the counter as they were prompt and courteous. They facility could use another computer for Internet access as some clients got on and stayed on for an extended period. Overall great stop.
 

From Michael Llanos on 22-Oct-2006

This is a very nice facility but the staff behind the counters are full of themselves and never seem to have time to help you out and they have an elaborate landing fee even if you just touch their ramp. I guess that you can provide no service and high prices if you are the only FBO on the field. Stay away from this one.
 

From Taylor Scott on 28-Sep-2006

Yes they do have decent facilities, but they do not have an Internet computer. They do have a weather computer, however. I realize Signature is world known for their gouging practices, but this one doesn't even come close. I asked about a hotel when we got there because we had a dispatch change. I was physically handed their list of hotels and asked to call them to find out who had rooms. Apparently the two CSRs behind the counter had too much stuff to do. I normally will pay the fee and not complain, but this one was even substandard for a Signature. If you do stay, the Holiday Inn over in Decatur has been remodeled and has a real good Signature rate. They will also send the airport shuttle to pick you up and drop you off. It is about a 10-15 min drive from the airport. Anyway...Avoid this one at All Cost
 

From Tim Rhyne on 16-Jul-2006

Great facility, modern amenities, responsive linemen, but not worth the price of admission. Our 421 was charged $140 "handling fee" just to drop off 3 pax (I didn't even shut down). On the return to pick them up, I paid for the minimum 50 gallons of fuel to avoid the fee. All future Huntsville business will be done via MDQ.
 

From Robert Morris on 08-Feb-2006

Landed during half time of Super Bowl, and felt bad about having linesman come out to greet plane. He greeted as though we were VIPs (in our 172), and promptly invited us into their Super Bowl party in the hangar. They gave us food and drink and we watched the second half on their larger than life projection tv. Same level of service when we departed two days later...will definitely return!
 

From Rob Howard on 10-Jan-2006

Excellent experience, other than the rental being over $80.00 for 5 hours. Staff is friendly and helpful. Facilities are top notch and very comfortable and user friendly. Will use again but without a rental.
 

From J. Philip Thayer on 10-Nov-2005

Took the kids up to the space center. Well worth the trip. Signature was great, very helpful with directions, gave us the courtesy car for the whole after (since they were not busy). No ramp fee (I filled up with 25 gallons). Fuel prices were in line, but not bargain basement, but we more than made up for it on the xtras. Kids ate enough popcorn to cover any extra costs. Great experience - thanks Signature.