Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Scott Dyer
on 03-May-2024 |
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Was using Modern for an arrival about a month ago, no National car could be delivered to the FBO, much finger pointing on not signing an agreement to make it happen. Switched to Brand AC for next trip, no problems. Modern is nice, I've used them and Air Wilmington for decades, but the car thing is an extra 45 mins. out of my life to get to the terminal and back that I don't need to do.
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From Jeff King
on 10-Jul-2023 |
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Clean, "Modern, " full-service FBO next to Customs. Weather delay forced a stay-over; Modern has new crew cars for a quick trip into town. Little mishap on invoice was quickly corrected without fuss. Great business.
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From John Mahoney
on 03-Jan-2023 |
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I've been flying to ILM for +30 years and have always used Air Wilmington, now known as Modern Aviation. The prices have always been extremely high which I've overlooked as the service was pretty consistent. This last time my Cirrus was still parked in its tie down spot and not brought online at my departure time. I was told that they tried to move it, but the brakes were on which is totally false. They just didn't care to be bothered. Next time I'm trying the other FBO.
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From Scott Dyer
on 26-Mar-2022 |
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For the first time in 30+ years using the Modern and its predecessor at ILM I was not met with a marshal and sometimes multiple people to help with bags, car, etc. This in a C210. Nobody, not a soul, I'd called earlier in the day to note my expected arrival and RON. Inside, the CSR said she didn't know why they didn't come out but were busy taking trash out (3 or 4 line crew seen). Lousy service, highly unusual from what I'd expect there. To make matters worse, neither Uber nor Lyft can have pickups at Modern (CSR knew this, sees it often, clueless on proactive steps to fix it). I had to talk the Uber driver from the airline terminal to Modern. Come on Modern, fix this with Uber and Lyft.
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Was using Modern for an arrival about a month ago, no National car could be delivered to the FBO, much finger pointing on not signing an agreement to make it happen. Switched to Brand AC for next trip, no problems. Modern is nice, I've used them and Air Wilmington for decades, but the car thing is an extra 45 mins. out of my life to get to the terminal and back that I don't need to do.
Clean, "Modern, " full-service FBO next to Customs. Weather delay forced a stay-over; Modern has new crew cars for a quick trip into town. Little mishap on invoice was quickly corrected without fuss. Great business.
