SheltAir Aviation Services Jacksonville is located at Jacksonville's only International Airport (JAX). Our newly-built, state-of-the-art facility is minutes away from downtown Jacksonville's business district, hotels, and restaurants. In addition to our first-class FBO, we have class-"A" office space and hangar space available for lease. Contact us today!
You and your passengers are sure to find SheltAir Aviation Services Jacksonville your first choice when planning a business or pleasure trip to beautiful Jacksonville, so stop by and see for yourself why SheltAir Aviation Services is 'The Premier FBO Network'!
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Jacksonville International Airport
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| Services, Facilities and Amenities |
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- Volume discounts
- Excellent customer service
- Superior ground support
- First class concierge
- Complimentary interior cleaning
- Loaner golf club sets
- PT Cruiser crew cars
- Colt International
- Class-"A" Office Space
- Hangar space for lease
- CAA Preferred FBO
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| Aviation fuel services |
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| Fueling hours: | during regular FBO business hours; call FBO for hours of operation |
Prices include all taxes. Prices not guaranteed.
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| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From Andreas Iwanowski
on 01-Jun-2009
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Flew in for one day on a photo mission and stayed with SheltAir. Everybody was extremely accommodating. The facilities are superbly clean and the pilot lounge was a great place to nap before the flight after a long day. Bathroom amenity kits are available upon request, and even aloe is provided in the bathroom. Overall nothing less than what one would expect from SheltAir. N17386.
- From Jeffrey Kyff
on 17-Mar-2009
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Made an unexpected stop here for weather. Nice accommodations. Prompt friendly service. Discount for topping off all tanks.. Good customer service.. I'd come back..
- From Brenden Curcio
on 18-Jul-2008
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Stopped at SheltAir JAX for the first time on a recent business trip. Great place to stop, fuel was reasonable for full serve and a top off discount offered. My rental car was waiting and the ramp staff was extremely professional and efficient. Allie at the desk handled the rest with perfection. The weather was rough; umbrellas were ready and waiting as well. The only place to stop when visiting JAX! C-182
- From Paul Pugliese
on 02-Jul-2008
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I flew in to JAX in my Cirrus. The people at SheltAir (especially Jessica) were great. I didn't need any fuel but that didn't matter. The service was great. No charge (except the required airport $10 landing fee) and they even sent a car to pick up my son at the main terminal. Very nice people. I highly recommend this FBO!
- From Tarif Halabi
on 11-Apr-2008
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I stopped here on my way to and from Sun-n-Fun. Impeccable service and immaculate facilities.
- From David Jones
on 26-Feb-2008
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I had a good experience at SheltAir. Flew in a 9pm and I was grounded until morning b/c of storms. Spent the night in the pilot lounge, used their shower (free towel/amenities), used the courtesy car in the morning for breakfast. Just bought full 40 gal @ 5.38. Great people.
- From Lee Gilreath N387JR
on 30-Nov-2007
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The service and support provided at this FBO is outstanding. It is always a pleasure to come to Jacksonville and visit with the folks here. Jessica is always happy and extremely helpful.
- From Tim Krochuk
on 04-Nov-2007
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I own/fly a Citation jet and was very disappointed with the service here at JAX. My hertz reservation was not ready (which the desk people did a great job of fixing!). The real problem was that a fuel order placed one hour before departure was not completed upon arrival (and the ramp was empty!!). I also had to pull my own chocks/cones as the line crew chatting inside couldn't have cared less. I've seen this before at other airports - but at these prices there is simply no excuse for this kind of service.
- From Tim Krochuk, Citation Jet (CE525)
on 30-Oct-2007
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Fueling I was a little disappointed that with over 1 hour notice, and little action in the FBO, the aircraft was not ready upon arrival. At these fuel prices (almost a 33% premium to nearby airports!!), service should not be an option - it should be mandatory.
- From C Mills
on 05-Feb-2007
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Our charter company is used to paying reasonable handling and ramp fees and has become accustomed to reduced rates with fuel purchase. SheltAir charged a $1000 handling and a $400 ramp fee on top of fuel purchase. We were successful (after several calls from our company president to the FBO manager) in getting the handling fee reduced to $500. For this, the rampie pulled the bag cart up to the plane and got off the tractor and walked away. We had to load the bags ourselves (no big deal, we do it every day without getting $500). Our bill before fuel was approximately $1000. This is not a reasonable fee and is not competitive with other FBO's in the area. We were a first time customer and now a last time. We will be exercising our right to choose by choosing someone else in the future. Not a great way to start a relationship with a potential long-term customer.
Response from Joe Ribaudo, Marketing Coordinator, SheltAir Aviation Services
The primary business of SheltAir Aviation Services - Jacksonville is to serve the needs of general and business aviation operators; we are not in the airline charter business. As such, our pricing is reflective of the impact of commercial "for hire" charter operations on our facility, staff and operations. There are other entities available to service "for profit" commercial charter operators in Jacksonville. SheltAir is committed to providing the best service possible. We would be happy to assist you in arranging commercial charter services with these other entities. Please contact me through our web site at www.sheltairaviation.com to facilitate this process.
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