| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From Adam Cartwright, N8845Z
on 02-Nov-2009
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Let me tell you, if you are looking for an FBO that caters to its customers with top and I mean top notch service then this is it. I have never been to a more friendlier and professional FBO than this one. We arrived late on Friday and Mike was there to marshall us in and go above and beyond the call of duty to take care of us and all of our needs. This place has it all!! Excellent facilities and superb professional staff make this FBO a must when traveling to KMLB. I was blown away and can't thank the staff especially Mike!! Will mention this great place to any and all heading up this way. Thanks Mike!!
- From Mufstra Abdual
on 07-Jul-2009
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I flew in last week and had the best experience ever. Jason (Line guy) was too helpful. He topped us off, got us water, showed my wife to the ladies room, got us a local paper and a bandaid, called a cab and loaned us his personnel cell phone because our battery was low. Its guys like Jason that makes aviation what it should be. Blue Skies, Soft Landings and cold beer Jason!!!!! Thanks to Jason, we will give all our business to FIT when in KMLB Thanks again Jason!!!!!!
- From Donald Thompson
on 17-May-2009
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Have used both FBO's several times at MLB. You actually get service at the FIT FBO. Notice the other FBO does not allow comments (that should say it all). Jet A is less at FIT. The brand new FIT terminal is nicer. They really love to see any plane (avgas or Jet A burners) arrive. This is a great FBO!
- From John Twitchell
on 09-Apr-2009
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I flew to MLB to visit a relative who was undergoing a medical procedure at a nearby hospital. F.I.T. Kindly loaned me their van for several hours while I visited the hospital (everything went well for my relative). F.I.T personnel could not have been nicer, had my aircraft fueled and ready upon my return, and sent me on my way with no ramp or other junk fees. I intend to use their services in the future.
- From Tim Quill
on 18-Sep-2008
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First rate. Good fuel prices. Great service. Nice FIT aviation shirts, etc. For sale. I always use FIT when I'm in Florida.
- From Matt Caruso
on 17-Sep-2008
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I was doing a cross country flight from Gallup New Mexico, and made many stops along the way...Not many FBO's were a pleasant experience, but FIT in Melbourne stood out big time! The linemen were more than nice and helpful, customer service steered me generously in the right direction for around town adventures, and was timely, precise, and affordable in all its facets...Truly a must stop next time I'm on the east coast...
- From Bo Wroten
on 24-Jul-2008
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I was in FIT twice in the last week. I've stopped in several times over the last year and I'm always treated like I'm their best Base customer. Andy always goes out of his way to be cordial. Great place. Wonderful people.
- From Dan Herr
on 17-Mar-2008
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Flew into MLB for a few days in my C421. Received friendly service from the FIT workers/students. The FBO has a great location - just walk across the parking lot to the airline terminal for a rental car.
- From Taylor Norton
on 12-Oct-2007
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I came from CT to FIT Aviation for their quality flight training. They have met and exceeded any expectations I once had. The employees at the flight line (line services and dispatch) are friendly and will serve you as needed. To those who degrade the school, I don't know what you're talking about.
- From George Todd
on 22-Apr-2007
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I found the people behind the desk and lineman to be most helpful. However, the repair people would not make a minor repair on my plane. The good news is that there is a terrific repair facility on the other side of the field called HECK AVATION.
Response from John MceEaney, Maintenance Manager, FIT Aviation
If you are refereed across the field, it is due to the mtx people not having the manuals. this is called being honest.... you will be treated like I would like to be treated, ..... if not, let me know, as I am their boss.By the way, we have very good fuel prices, and maintenance specials ; give us a call!
- From Scott B. Sonnkalb
on 18-Apr-2007
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We used FIT recently on a 3-day business trip with our King Air 300. Very courteous and helpful folks. Their fuel price was as advertised and every courtesy was offered to our aircrafts needs. This comment is not to besmirch their competition across the field. Initially, I selected FIT on fuel price alone and a pleasant phone call prior to the trip. I was pleasantly surprised with what came along with it. SBS N1250
- From William Reynolds
on 19-Mar-2007
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I walked into FIT aviation hoping to pick up a couple of publications required for a flight. I asked a woman at the end of the counter if they had a certain chart, she barked at me that it was not her job and would have nothing to do with me. Several minutes later after I found someone who is apparently trained in the fine art of selling charts, I was informed that they were all out. FIT needs to train their staff to be more courteous to their customers. Maybe also teach them the difficult task of taking money from customers, handing them a product and saying THANK YOU. Is that too much to ask? I would hold short of expecting them to be able to make change, we don't want to overwhelm them.
- From Dale Shallbetter
on 30-Nov-2006
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I flew in today for a business meeting. I found the people at FIT exceptionally courteous. I had use of their crew car and got great directions to my customer. If I get the contract I will use FIT as my FBO in MLB. Thank you FIT.
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