Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Michael Miller
on 26-Jun-2023 |
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Surprising hidden fees at Atlantic OPF. For a DA42 the fees were: $35 security fee $75 facility fee (waived with fuel purchase) $45 Atlantic habitat fee. The "habitat fee" was a surprise to me. GM Hugo Cortez explained they implemented the fee in January 2023. He said they left a notice in the FBO for a few months (not visible during my visit in June 2023). He also informed me the fee is not published anywhere online. I won't be back. I'm happy to pay for an FBO. But I'm not happy to be surprised by gotcha fees.
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From Jon Abarr
on 16-May-2023 |
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Worst Atlantic facility there is. Consistently slow service. Virtually impossible to get fuel in a timely manner. No one knows what is going on— Response from Atlantic Aviation
Hello Jon, thank you for your feedback. We care about your experience as a customer and would greatly appreciate an opportunity to speak with you directly about your recent interactions. To discuss further, please email us directly at communications@atlanticaviation.com. We look forward to speaking with you.
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Surprising hidden fees at Atlantic OPF. For a DA42 the fees were: $35 security fee $75 facility fee (waived with fuel purchase) $45 Atlantic habitat fee. The "habitat fee" was a surprise to me. GM Hugo Cortez explained they implemented the fee in January 2023. He said they left a notice in the FBO for a few months (not visible during my visit in June 2023). He also informed me the fee is not published anywhere online. I won't be back. I'm happy to pay for an FBO. But I'm not happy to be surprised by gotcha fees.
