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On this page we can display a detailed listing with information that pilots, dispatchers, and aircraft owners and operators look for about Pensacola Aviation, including:
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| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From William Kent
on 21-Oct-2009
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The people at Pensacola Aviation were terrific. We had an electrical problem with our aircraft on a late Saturday afternoon. They paged their chief mechanic who came in and worked on the problem for a couple of hours, staying until after dark. He was not able to resolve the problem without parts that were not available on a Saturday night and refused to bill us for more than one hour of time. The head of the line workers was very helpful and he and the front desk went out of their way to assist us.
- From Tom Hayden
on 17-Aug-2009
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Called in advance for overnight hotel reservations, CSR was very helpful and arranged everything. We arrived and everything was as we asked for. Good job by everyone on Friday evening. Sunday was a little poor on customer service (was none). There was no ramp fee, and plane had been fueled as we requested though. I spoke to Steve about poor service, heard a lot of excuses but does not appear anyone is supervising operations on Sundays.
- From Kent Magnuson
on 03-Aug-2009
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We come into PNS several times per year, so not a frequent visitor. Always get 'best of' everything in our Turbo Commander N900NE. Thanks folks. Well done.
- From Regis Donovan
on 15-Jul-2009
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An otherwise enjoyable stop was marred by the lineboy not ensuring that a fuel cap was properly installed. It rained overnight and we had a quart of water in our fuel. Nobody came out to help us drain it out...The line dept needs a wake up call. Evidently they view piston singles as an "annoyance"!
- From Harry Bladow
on 19-May-2009
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April 18th '09, Sat. I arrived PNS for a two-night stay. Good line service. However, there is a ramp fee plus high fuel prices. It is interesting that the USN T-34C Flight Training A/C and pilots use that facility instead of the Naval Air Stations, which, I understand, close on the weekends.
- From Tom Sullivan
on 13-Apr-2009
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Service was excellent. I was on vacation in Pensacola and the second evening of my stay the line service noticed my small vent window open. They called me to advise there was a possibility of rain so I could come back and close it (the plane was locked). Also, I had a rental car that we discovered a front-end vibration on the expressway. They exchanged it out immediately and gave us an upgrade. Top-notch facility!!
- From Mike Nelson
on 12-Mar-2009
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Staff was very pleasant. Linemen were prompt and courteous.
- From Omer Perlstein
on 26-Feb-2009
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Second time in Pensacola Aviation, landed there on Feb. 21st for a 2-night stay, to visit the fascinating naval aviation museum. Not the cheapest fuel, and nights parking not free, yet the service is top notch, very friendly staff, helped us with renting a car and getting the rate we wanted, very comfortable FBO, that's active 24/7, well maintained and very good and clean atmosphere, will be back! p.S- would recommend staying at the Howard Johnson, nice, clean and affordable, second time there as well.
- From Andreas Iwanowski
on 15-Nov-2008
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Very friendly FBO. The building is very nice and makes you feel right at home. The pilot lounge is well maintained, and weather computers are available (though only one with true internet access). The ramp fee is waived with fuel purchase, and our rental car was there and the paperwork ready. There is plenty of space on the rather large ramp. N17386
- From Eric Russell
on 03-Oct-2008
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Facility is nice staff is nice but MESSAGE TO MANAGEMENT (this is the only FBO I have ever been to that blocks websites from customers, pilots in the lobby usually bring laptops to surf the web now if I'm expecting a important email to my myspace account I should be able to check this I understand blocking from staff computers but customers should not be blocked
- From Jeffrey Osterbeck
on 10-Jun-2008
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Nice 24-hour facility. Arrived after 10:00pm and was met by line crew for parking. Reception desk staff had already gone home, but rental car and paperwork was ready to go. We put in our fuel order, and it was done when we returned. We got good no hassle service, even though we were in a piston single. Will be back.
- From Tom Nau
on 20-Apr-2008
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Beautiful first-class FBO with great service, but high fuel price as expected.
- From Rory Crews
on 12-Apr-2008
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Stopped over for a visit to local colleges. Quick efficient service. Did not buy fuel due to significantly lower fuel prices not far away. However, service/facilities are top notch. Will stop again.
- From Kathleen Draughon
on 06-Apr-2008
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Flew in April 3, 2008, to watch the annual NJROTC championship. Someone met us to show us where to park. Our rental car was waiting for us, and the service was good. When we were heading back three days later, we called and they pulled our C182 to the front, allowed us to drive the car up to the plane to unload luggage, and our bill was ready when we went in. Everyone was helpful. We will be back!
- From James Coughlin
on 27-Jan-2008
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I was at Pensacola Aviation for 3 days. When I signed in, they asked if I wanted fuel. I told the girl at the desk that I would let her know later. I had just stopped at 0R1 (Atmore, AL) and had paid $1.22 per gallon less on a top off. They had my airplane on the ramp as requested the morning of departure. I picked up my $30.51 bill as I was going out to preflight figuring that was their tie down fee. I noticed that both tanks were full and didn't bother to check any further. Later, I looked at the receipt and found out they put in 5.9 gallons of 100LL and didn't charge for the 3 days of tie down. All is well that ends well!
- From David Klain
on 13-Oct-2007
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Service seems to vary with the shift. Flew in. No answer on radio. Pulled up front and the line guy didn't even come out to direct me, just waved out the window. When I left, the girl did have a line guy bring my plane up from the back forty. Expensive fees. Will probably go somewhere else unless I need to be there...
- From Karl Gerling
on 13-Jun-2007
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Good service for my small single. They went above and beyond by giving me a free ride over to the main terminal to pick up a rental car. Tie down $7/night or hangar $35/night.
- From George Todd
on 22-Apr-2007
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Unless you are flying a NAVY Jet or a big corp fire tail, do not expect any help with bags or a tie down. Fuel price was $5.20 with "fees". But no min purchase to avoid ramp fee. So I bought 5 gal, then flew to Milton, Fl and bought 100 gal for $3.60/ gal. Note that main runway is under eternal construction. Expect takeoff and landing delays. Many GA aircraft have located to smaller, friendlier airports just outside of Pensacola. Try one.
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