Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Mike McHugh
on 14-Sep-2024 |
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Stopped here for a couple days of Mt Rushmore, Badlands, etc. Excellent service on arrival. Originally asked for outside tiedown, but the next day when a storm showed up on the radar, I called an hour before the storm and they got me in a hangar before it hit. Hangar was $60 per night, full service fuel was very reasonable. Would come back here whenever in the area.
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From AJ Thau
on 30-Jul-2024 |
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Good experience at WestJet, appreciate the hangar availability during bad weather, reasonable prices and friendly staff -- would return
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From Bill Woods
on 20-Jul-2024 |
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Nice FBO. Nice people. Check prices ahead of time. I was charged $425 per night for hangar. I had just paid $233 per night at Million Air in Indianapolis. Fuel was higher than reasonable. I don't mind fair prices, but I hate gauging.
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From Larry & Norma Armes
on 17-Sep-2023 |
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Line crew here was terrific. Inside, Karen is so professional, personable and helpful. We really appreciated being able to use their Crew Car to go to the local restaurant - Inferno - for light lunch. They had us fuelled exactly as per our request. It was so fun to be able to buy excellent quality Yeti souvenir mugs here that say, "We flew through KRAP to get here." What a fun way to remember Westjet Air Center Inc at home. Thanks Karen, Allison and all the team at KRAP. Excellent FBO.
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From Kevin Condroski
on 30-May-2023 |
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Westjet Air Center met us promptly upon arrival and had us fueled and hangared quickly. Nice facility with our rental car waiting right at the FBO for us. Overall a great experience!
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From Ryan Ottis
on 25-Jan-2022 |
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Beware of Fees, Westjet has a nice facility and the Rapid City airport is nice and likewise fuel prices are high which is normal for this type of facility. The catch is Westjet will go out of their way to find anyway to charge you extra even if they have to make the fee up. I was charged an extra $25 to plug the tanis in on my 182 in for the 4 hours I was on the ground. Now this wouldn't be frustrating if I felt I received a service, but I plugged my airplane in with my own extension cord (so I did everything). I was only informed that I owed more after I had paid for fuel I took to top off. It gets better in that the CSR couldn't find what their rate was for plugging in a tanis heater so the CSR and manager just made up the $25 charge that I had to pay on top of fuel. I'm not sure why they felt I hadn't paid enough and wanted to arbitrarily charge me more but they did.
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Stopped here for a couple days of Mt Rushmore, Badlands, etc. Excellent service on arrival. Originally asked for outside tiedown, but the next day when a storm showed up on the radar, I called an hour before the storm and they got me in a hangar before it hit. Hangar was $60 per night, full service fuel was very reasonable. Would come back here whenever in the area.
Nice FBO. Nice people. Check prices ahead of time. I was charged $425 per night for hangar. I had just paid $233 per night at Million Air in Indianapolis. Fuel was higher than reasonable. I don't mind fair prices, but I hate gauging.
Beware of Fees, Westjet has a nice facility and the Rapid City airport is nice and likewise fuel prices are high which is normal for this type of facility. The catch is Westjet will go out of their way to find anyway to charge you extra even if they have to make the fee up. I was charged an extra $25 to plug the tanis in on my 182 in for the 4 hours I was on the ground. Now this wouldn't be frustrating if I felt I received a service, but I plugged my airplane in with my own extension cord (so I did everything). I was only informed that I owed more after I had paid for fuel I took to top off. It gets better in that the CSR couldn't find what their rate was for plugging in a tanis heater so the CSR and manager just made up the $25 charge that I had to pay on top of fuel. I'm not sure why they felt I hadn't paid enough and wanted to arbitrarily charge me more but they did.
