Westjet Air Center

at Rapid City Regional Airport

From Wayne Douglas on 30-Nov-2009

Good service..gas usually 50 cents higher than the self-serve. Nice lounge and good service center should you need it. Can be a little congested in front of Westjet.
 

From Jason Beall on 07-Sep-2009

Nice facility. Plane was promptly pulled around for departure. Fuel is fairly priced considering high level of service. Thanks!
 

From Jim Loach on 12-Jul-2009

Always great service. Rental car was waiting and they quickly found me a room when business kept me longer than expected. Comfortable lobby, good flight planning and a very savvy ground support team. Vending area is robust and they have a good selection of pilot supplies in case you need something.
 

From Linda Cioffi on 07-Jul-2009

Arrived at Rapid City to visit friends and were treated royally by all the folks at Westjet! We showed up late and not announced during the high tourist season. They found us a great room for an inexpensive cost - well worth the little bit extra on the fuel. Clean, professional! We recommend them highly!!
 

From Ken Maples on 28-May-2009

Came in at 11:30pm and the line guy was out waiting to marshall us in even though our arrival was unannounced and unanticipated. He was very helpful and arranged a great rate at a nearby hotel for us as well as a free ride to the hotel. Next morning the plane was fueled as requested. The pilot's lounge is very nicely appointed and has a great flight briefing area with online weather. Couldn't ask for more. I'd go back in a heartbeat.
 

From John J. Sullivan on 22-Sep-2008

Diverted to RAP because of weather. Did not buy fuel so paid a $7/night ramp fee. Staff arranged for rental car and provided transport to the terminal to pick up the car. Returned car to FBO.
 

From Dale Christensen on 22-Sep-2008

My wife and I landed at KRAP without prior plans in the afternoon without making any prior arrangements for a rental car. Line service came out immediately to meet us in our V35 Bonanza and I asked if they had any rental cars available (this was about 4 or 5pm Sat) and by the time we walked into the FBO the rental car was ready to go (a black Mustang convertible) and we cruised up into the Black Hills for a great visit to Mt. Rushmore and a nice hotel for the night. A great experience, and I highly recommend the nice personnel at Westjet! Thanks!
 

From Brian Conley on 14-Sep-2008

Good folks. Cheery young lady at the front desk. Very helpful and we only bought 27 gallons for the V Tail... Thanks!
 

From Paul Hrabal on 10-Sep-2008

Nice big airport, this FBO was easy to work with and had my rental car waiting. No problems.
 

From Russell Williams on 09-Sep-2008

Ok stop, and quick gas. However when pulling up the line personnel was upset that my plane couldn't make the turn they wanted for parking. They were prioritizing an incoming King Air and were quite upset that they couldn't tow my airplane (an antique taildragger) away from their building. The service left a bad taste in my mouth, so if you fly something unusual I recommend going somewhere else.
 

From Rob Hansen on 10-Jul-2008

Called Westjet in the later evening as weather was coming in and my plane was parked outside in the free city parking area. Westjet immediately hooked up to my c-172 and pulled it inside. In the morning they had it out for me with a clean windshield. Thank You very much.
 

From Russell Chapman on 08-Jul-2008

We had a great experience with Westjet, even though we broke down there. Stopped off to see the sights on the way to ND from DFW area. After a morning of sightseeing, our plane wouldn't start, and had to stay an extra night to have our starter replaced (1975 PA28-180). The personnel were great - arranged rent car/hotel, very personable. Not the cheapest, but they made our stay worthwhile, got the plane fixed up, and got us on our way. Recommend them highly.
 

From Donnin Custer on 14-Jun-2008

Got diverted to KRAP due to a sudden severe thunderstorm in the Black Hills. Lineman directed me in, fueled my plane (Archer I) and got it in a hangar ASAP. Great service. Ladies at the counter got us motel room and rental car at very reasonable rates. Plan on stopping there on purpose next time. Great experience
 

From Jim Loach on 24-Apr-2008

Good ground service. Guys on the line are top-notch. Rental car was waiting for us when we arrived. Service is excellent. Will be back again.
 

From Carol Cushman on 18-Apr-2008

Line personnel were timely fueling, but not very friendly. Lady at desk was courteous, helpful, and friendly - no complaints there. Overall, however, not a bad stop for fuel and some rest.
 

From Rick Beach on 18-Oct-2007

Great place for a fast turn. Flew in, topped off, checked our plans over the Internet, checked weather, made some new plans, paid the bill, and flew off. Bit of an oddity with Ellsworth providing approach control, since we were vectored much farther south than seemed necessary, but otherwise, a good stop.
 

From John Gastaldo on 23-Sep-2007

Arrived September 8 for a three night stay. Helped my wife and I unload, rental car about 5 minute wait. When ready to leave called ahead and they had the plane (SR22) in front despite the multiple biz jets on the ramp loading and unloading. Also had a jar of candy at counter with tootsie rolls which my wife loves. Would recommend to anyone.
 

From William Kluz on 16-Sep-2007

Arrived 8-21-07 in a King Air 200 and parked over night. Asked the people at Westjet if they could match the fuel price of the people next door. I figured since I was buying 450 gallons of fuel they might want to give a little. The price was over $1.00 per gallon higher. They not only refused but also were nasty about it. Went to Rapid fuel and tried to fill up but found the hose was not as long as a king air wing! Had to reposition the plane to finish the top off. The building you go through L+D Aero has nothing to do with the fuel and they are nasty people. There is a fuel war price going on there stay away.. YOU HAVE BEEN WARNED!!!!!!!!!!!!!!
 

From David Moseley on 14-Sep-2007

Flew KARR to KRAP for the long (five day) Labor Day weekend, in my M20J. As the AC was to be in constant use following the return trip, I needed an oil change. Westjet bent over backwards to accommodate my holiday schedule, doing excellent work in a very cheerful manner - they are focused on customer service.
 

From Alan R. Stahlman on 31-Aug-2007

We stopped here in our C-208 Caravan for Jet Fuel. Prices are reasonable and the service excellent. We will stop there again.
 

From Duane R. Amann on 26-Aug-2007

Excellent service and good facility. Stopped on a cross country to see Mount Rushmore. Westjet provided rental car service and hotel arrangements as requested. A good place to stop.
 

From Ned Linch on 04-Aug-2007

Stopped in on the way to Oshkosh...They were really busy but working extra hard to get everyone fueled. I was impressed with their service and attitude. They were also giving a discount on fuel for folks going to OSH. Nice flight planning room with a/c. Good place to stop if out sightseeing in the Black Hills and Mt Rushmore/Crazy Horse.
 

From Mark Coleman on 14-Jun-2007

Pleasant but slow. Two years in a row now I have called the night before and asked for my plane to be fueled and pulled out from the back 40 ready to go at departure time. Two years in a row this has been a wasted phone call.
 

From Bob Williams on 28-May-2007

Very pleasant 2 night stop, professional line staff, hangared my plane with no notice, it was not cheap, but good services overall.