Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Ryan Ottis
on 25-Jan-2022 |
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Beware of Fees, Westjet has a nice facility and the Rapid City airport is nice and likewise fuel prices are high which is normal for this type of facility. The catch is Westjet will go out of their way to find anyway to charge you extra even if they have to make the fee up. I was charged an extra $25 to plug the tanis in on my 182 in for the 4 hours I was on the ground. Now this wouldn't be frustrating if I felt I received a service, but I plugged my airplane in with my own extension cord (so I did everything). I was only informed that I owed more after I had paid for fuel I took to top off. It gets better in that the CSR couldn't find what their rate was for plugging in a tanis heater so the CSR and manager just made up the $25 charge that I had to pay on top of fuel. I'm not sure why they felt I hadn't paid enough and wanted to arbitrarily charge me more but they did.
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From Robert Murray
on 09-Aug-2021 |
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I'm heading back this year. Please tell me you've more KRAP T-shirts. People are trying to misappropriate the ones I purchased two years back.
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From Ross Budd
on 29-Dec-2020 |
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The FBO was great. Quick service and friendly. Warning...Do not rent a car from Hertz at this airport. It is a franchise location run by a scam company called Purco. They will try to tell you the car was damaged and you should notify your CC Company. We rented a car for two hrs and returned it the same as we found it. No damage. If you Google it you will discover they have tried this scam on other renters as well. I have notified Hertz.
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Beware of Fees, Westjet has a nice facility and the Rapid City airport is nice and likewise fuel prices are high which is normal for this type of facility. The catch is Westjet will go out of their way to find anyway to charge you extra even if they have to make the fee up. I was charged an extra $25 to plug the tanis in on my 182 in for the 4 hours I was on the ground. Now this wouldn't be frustrating if I felt I received a service, but I plugged my airplane in with my own extension cord (so I did everything). I was only informed that I owed more after I had paid for fuel I took to top off. It gets better in that the CSR couldn't find what their rate was for plugging in a tanis heater so the CSR and manager just made up the $25 charge that I had to pay on top of fuel. I'm not sure why they felt I hadn't paid enough and wanted to arbitrarily charge me more but they did.
I'm heading back this year. Please tell me you've more KRAP T-shirts. People are trying to misappropriate the ones I purchased two years back.
