Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Larry & Norma Armes
on 29-Apr-2024 |
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Katelynn is a fabulous ambassador for Jet Access, Columbus Indiana. When we were doing preplanning from home in Canada, for our trip, Katelynn was so helpful, friendly and professional in providing information on local car rental options etc. Due to severe weather, we had to delay our arrival into KBAK by one day when we were completing our trip. Another call to Katelynn and she had such positive attitude as she coordinated the change info to the rental car company. When we landed Floyd was great to quickly marshal us in, and help us get our rental car planeside. He and Riley quickly fueled our plane, and got us in a hangar, all exactly as per our request. The facilities and amenities here are beautiful, but Katelynn, Floyd and Riley are gems that impressed us the most. Can't wait to fly back to Jet Access in KBAC.
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From Andrew Pearce
on 15-Oct-2023 |
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Stopped in on the way to Oshkosh in our old Cessna with the family. Fuel, excellent coffee and excellent cookies got us moving again. They took good care of us.
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From Tom Sullivan
on 10-Mar-2023 |
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Stopped on a cross country from Florida to Michigan wanting the self serve fuel and was met by a golf cart (with sign "Follow Me"). I did, and the signage at this airport is not really clear because it looked like we were going to the only place we were permitted. We ended up with Full Service, taking twice as long had I fueled myself, and an additional $80 cost.
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From F Brown
on 26-Feb-2022 |
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They were great for my flight for the National Championship game in Indianapolis. Had my plane in a warm hangar 5 minutes after landing, settled some rental car confusion for me and even had food suggestions for the restaurant; which is excellent too. Excellent team at Jet Access.
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From Steve Hefner
on 01-Nov-2021 |
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Staff here was fantastic and Cameron went out of his way to help us out of a jam. Great folks and very nice facility.
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Katelynn is a fabulous ambassador for Jet Access, Columbus Indiana. When we were doing preplanning from home in Canada, for our trip, Katelynn was so helpful, friendly and professional in providing information on local car rental options etc. Due to severe weather, we had to delay our arrival into KBAK by one day when we were completing our trip. Another call to Katelynn and she had such positive attitude as she coordinated the change info to the rental car company. When we landed Floyd was great to quickly marshal us in, and help us get our rental car planeside. He and Riley quickly fueled our plane, and got us in a hangar, all exactly as per our request. The facilities and amenities here are beautiful, but Katelynn, Floyd and Riley are gems that impressed us the most. Can't wait to fly back to Jet Access in KBAC.
Stopped on a cross country from Florida to Michigan wanting the self serve fuel and was met by a golf cart (with sign "Follow Me"). I did, and the signage at this airport is not really clear because it looked like we were going to the only place we were permitted. We ended up with Full Service, taking twice as long had I fueled myself, and an additional $80 cost.
