Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From K Snead
on 21-Aug-2024 |
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Flew in last weekend in a single-engine Tecnam. The people at Flightline First were very friendly and professional. The prices and fees seemed reasonable. The crew car was excellent.
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From Michael Hrivnak
on 17-Apr-2024 |
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We stayed for 2 nights and left our Mooney with FF. Service was great, and fees seemed fair. We bought 10 gallons of moderately-expensive fuel, paid a $15 facility fee, and 2 nights of parking at $20 each. Some other fee (handling maybe?) was waived with the fuel purchase. It all seemed fair for a nice facility in a beautiful location with great service.
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From Bob Bolt, KTPF
on 16-Mar-2024 |
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My verbatim note to Flightline: Greetings: I recently visited your FBO and stayed 3 nights. Your service was good, facilities attractive, and I had a pleasant experience until I scrutinized your bill upon my return home. You charged a credit card processing fee of over 4%, which is the highest I have ever seen. That range of processing fees generally maxes out at 3.5%. How do you justify that fee being so much higher than others? What is a "flowage fee?" It should be explained upon check in, whatever it is. When your transients are already paying over $7/gal for avgas, these add ons seems picayune and overreaching. They leave a sour aftertaste from what was otherwise a pleasant visit to a favorite city. Very truly yours,
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From Russ Appleton
on 10-Feb-2024 |
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We normally use this FBO. Service has been excellent in the past, Captain called to verify fuel price and services and got attitude. Arrived to hurry up we need to move the aircraft and the flight was drop and go. Attitude was continued in person. We fly 8 turbine or Jet aircraft every day our focus is on SERVICE AND FUEL PRICE. We got neither on this stop. Unless it's a customer request we won't be back Falcon 900
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From Terry Davidson
on 23-May-2023 |
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Flew in for a weekend. Tanks topped off and ready to go prior to departure. 2 nights parking was not waived with fuel purchase. Messina's restaurant in the terminal is a great brunch/lunch spot. Eclectic art deco 1920s terminal is worth the stop.
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From John D. Trolinger
on 15-Feb-2022 |
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I stopped here again this time just for fuel. I was fueled and ready to go in 15 minutes. The linemen are just excellent and the service at the desk was fast and friendly. FLIGHTLINE FIRST is just great all around.
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From John D. Trolinger
on 11-Aug-2021 |
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This was a very good overnight stay. The staff is friendly and helpful. The facility is outstanding. I would go out of my way to stop here again.
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From Kelvin Contreary
on 21-Jun-2021 |
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Wonderful and friendly FBO.... Always looking to make your visit better
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From Joy Carta
on 09-Apr-2021 |
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We always use Flightline First when flying into Lakefront, as they are simply the best. The FBO staff is top notch (HUGE shoutout to Wendy and Gabby for all they do for us!), and their professionalism and friendliness provides a breath of fresh air these days. Our clients, pilots, and flight department are always treated like family. The prices are reasonable, and they are always willing go to above and beyond. Flightline First is definitely one of the best FBO's!
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From Lawrence Searcy
on 15-Jan-2020 |
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Great experience for college playoff and every time I have flown to KNEW. Flightline does an excellent job and treats all the planes the same. Also a word of thanks to the controllers in the tower, on the ground, and at center who did a great job handling all of the traffic in less than easy weather conditions.
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From B Jastram
on 09-Dec-2019 |
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Flew in for Saints game in Single Engine Cessna. Was treated with the same courtesy as if I was in a Jet. Great facility and friendly staff. Reasonable fees with minimal fuel purchase. Will return. Thanks Flightline First!
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Flew in last weekend in a single-engine Tecnam. The people at Flightline First were very friendly and professional. The prices and fees seemed reasonable. The crew car was excellent.
My verbatim note to Flightline: Greetings: I recently visited your FBO and stayed 3 nights. Your service was good, facilities attractive, and I had a pleasant experience until I scrutinized your bill upon my return home. You charged a credit card processing fee of over 4%, which is the highest I have ever seen. That range of processing fees generally maxes out at 3.5%. How do you justify that fee being so much higher than others? What is a "flowage fee?" It should be explained upon check in, whatever it is. When your transients are already paying over $7/gal for avgas, these add ons seems picayune and overreaching. They leave a sour aftertaste from what was otherwise a pleasant visit to a favorite city. Very truly yours,
We normally use this FBO. Service has been excellent in the past, Captain called to verify fuel price and services and got attitude. Arrived to hurry up we need to move the aircraft and the flight was drop and go. Attitude was continued in person. We fly 8 turbine or Jet aircraft every day our focus is on SERVICE AND FUEL PRICE. We got neither on this stop. Unless it's a customer request we won't be back Falcon 900
I stopped here again this time just for fuel. I was fueled and ready to go in 15 minutes. The linemen are just excellent and the service at the desk was fast and friendly. FLIGHTLINE FIRST is just great all around.
