Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From R Crews
on 07-Apr-2024 |
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Fantastic experience flying in for the day in our Piper Cherokee. The ladies manning the front desk were awesome. The linemen were great and treated my airplane like their own. A big thank you to the whole team at Pensacola Aviation.
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From Imad Moussa
on 02-Aug-2023 |
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WARNING!!!! If you are coming in to clear customs, you will be charged outrageous fees. Our NBAA classified light jet was classified as a MID size jet and charged $700 customs "building" fee. Arbitrary classification and arbitrary charges!!!Response from Katie Hill, Manager, Pensacola Aviation
We have had the customs clearing fees on the AOPA and AirNav websites since the beginning of July. The Customs and Border Patrol website also directs an inquirer to navigate to the Flypensacola.com site for the fee schedule. Pensacola Aviation is not enforcing the fees, but merely collecting the fees for the City of Pensacola as they have asked us to do for them. We do collect a minimal percentage from the city of Pensacola because we are not charging your aircraft a facility fee or landing fee for using our ramp and we use our employees to escort, handle international garbage and provide the help with baggage or any other service that you or your customers may need. We also incur credit card processing fees ourselves when we run the transaction. If anyone has any concerns or questions regarding these fees, please feel free to contact the city of Pensacola Airport Deputy Director, Ken Ibold 850-436-5000 or us directly 850-434-0636 or visit any of the above sites mentioned.
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From Steve Schoettle
on 06-Jun-2023 |
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Hadn't been able to come back to PNS in a few years. Still amazing service! Line "young lady" greeted us warmly, even took our dog children to the potty area while we unloaded. Rental car brought out to plane as always! They get personal service at this FBO, and have for the twenty years I have flown into here. Always great service! All great, but special shout out to Rayann, and Kat
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From Bobby Baird
on 07-Oct-2022 |
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Called ahead to check availability, was in Pensacola for a three hour event at local hospital. Line crew was prompt and professional FBO was clean and staff was helpful and courteous. Will use these fine folks on next trip up.
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From Patrick Sniffen
on 12-May-2022 |
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My wife and I flew a Cirrus SR22T from TYS to PNS for a day trip and parked at Pensacola Aviation. Excellent service from the ramp to the waiting rental car. Warm reception, cold bottle of water and we were on our way. When we returned, golf cart ride out to remote parking. Shout out additionally to the PNS controllers - awesome! All around great experience!
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From Jeffrey B. Chipetine
on 20-Apr-2022 |
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Had some last minute business in Pensacola so I arrived unannounced. The folks at Pensacola Aviation did a terrific job of securing both a rental car as well as a Hotel reservation during a very busy seasonal crush time. Everyone was polite, understanding, and went out of their way to ensure that my needs were a priority. While I "Dropped out of the sky", the way my flight was handled would make you think I was expected. I also felt welcomed which is not often the case for those flying a gas burning high-wing single. Exceptional service, backed by a service ethic that is all too rare. My compliments and recommendation.
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Fantastic experience flying in for the day in our Piper Cherokee. The ladies manning the front desk were awesome. The linemen were great and treated my airplane like their own. A big thank you to the whole team at Pensacola Aviation.
WARNING!!!! If you are coming in to clear customs, you will be charged outrageous fees. Our NBAA classified light jet was classified as a MID size jet and charged $700 customs "building" fee. Arbitrary classification and arbitrary charges!!!
