| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From Warren Bishop
on 13-Jul-2008
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Very good service & accommodations for our plane. We hangared it due to thunderstorms in area. All personal friendly and helpful. Nice restaurant in terminal with good food, reasonably priced.
- From TJ Chase
on 27-Jun-2008
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For me, it doesn’t get any better than Dubuque Jet Center. After being a flight student at the University and seeing how great the service is you take it for granted when you go somewhere else. The line service goes out of their way to accommodate all of your needs, and the ladies behind the desk are some of the best in the business. Dubuque Jet Center is at the top of my list, and I will be back every chance I get. Oh, and if you are hungry, check out the restaurant in the terminal, best BLT sandwich around! I just want to say thanks again to the entire staff at DBQ for a great experience and you will be seeing me again soon!
- From Jay Dixon
on 28-Nov-2007
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Stopped in on my Student Solo Cross country. Called ahead. They met us on the ramp and offered to wash windows while we went to dinner. These folks were the best! It was late in the evening (and I am sure they were ready to go home for the night but NEVER mentioned it) and they were very willing to let us use the courtesy car (A NEW Dodge HHR BTW!) to go get a bite in town. We didn’t fuel and were treated like royalty red carpet buyers! I will be back as often as possible! Experts in service here! Don’t hesitate to stop at all. Clean facility 100% and FAMILY FRIENDLY! Thanks a bunch!
- From Duane R. Amann
on 26-Aug-2007
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Nice folks. Excellent service. The guys at Dubuque Jet Center were able to provide us rental car and hotel accommodations as well as the fuel we requested. No oxygen service readily available on Saturday. Another facility provides the O2 but is Monday through Friday only with a hefty call out charge for weekend. Too bad. The Jet Center folks were great. Nice stop. Nice FBO!
- From Brian W. Bosenberg
on 01-Aug-2007
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Dubuque Jet Center provided great service for a fuel and lunch stop. Took care of all of our needs for our Skylane RG and pointed us down the street for a nice lunch at the terminal. Great people & great service!
- From Dick Welsh
on 14-Jul-2007
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Great service and a very nice facility. The self-serve has been contaminated for awhile, and no one seems to be interested in fixing it. Be prepared to pay the full service price.
- From Jason Kelly
on 29-May-2007
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Great facility. I was marshaled in without calling and warmly welcomed. Our Skyhawk took on all of 13 gallons and we were offered the crew car free of charge. We'll be back.
- From Larry Schneider
on 22-May-2007
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Great service and attitude. Nice price on hotel in town with shuttle service. Lots of neat places in town within walking distance.
- From Ron Saeger
on 01-Jan-2007
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Great hours service and prices. We stop here whenever it's near our route.
- From Brian Lubinski
on 13-Dec-2006
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Gordy and the staff at Dubuque Jet Center have been absolutely wonderful in more ways than one. Line service, of course, has been wonderful, but they often go beyond with personal transportation into town and great food at the FBO. Thanks to all the staff and the Dubuque Jet Center and Merry Christmas!
- From Larry and Gloria Leyda
on 01-Aug-2006
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Had to stop at DBQ on my way to OSH this year because of bad weather... Let me tell you... it doesn't get any better than Dubuque Jet Center for friendly service.. They arranged for a room and had my plane in the hangar before the bad weather hit...Thanks again.
- From Robin Krause
on 05-Jul-2006
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Very friendly and helpful line and desk staff. If you reserve a rental car ahead of time (Avis is on the field) you can have it delivered to the FBO and waiting on you.
- From Sumner Rabin
on 10-Feb-2006
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As a flight student at the University of Dubuque, I must say the quick and friendly service we receive from the Jet Center is great. Call up and request fuel and before you finish your pre-flight they are already fueling you up! Although being a small airport, they sure do make an effort to cater to each person who walks through their doors. Plus, they are open for a nice chat when they are not too busy.
- From Bruce Sutherlin
on 23-Dec-2005
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Flew into DBQ when the temps were at 0° F. Line crew brought rental car right out to the plane. They arranged to plug in my Tanis Heater for the 3 days we would be there. Nice facility and good customer service. Great place to go to start your vacation in Galena, IL. Thanks a bunch!
- From Mike Larke
on 03-Nov-2005
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Excellent service. Car rental at FBO (Hertz) and nice facility. Tip: fill up your rental car in Dubuque, there are no gas stations anywhere near DBQ.
- From Cary Alburn
on 13-Sep-2005
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We stopped to and from Oshkosh 2005, to refuel both the airplane and ourselves. So nice to be treated so well, complete with a fuel discount for "Oshkoshers". That the line girl was easy on the eyes was just icing on the cake! The little cafe nearby at the terminal is also a jewel, good food, good prices, very friendly.
- From Todd Attebery
on 01-Aug-2005
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We received friendly, professional service and received the $0.50 discount on our way to OSH. Line service knew they had to be patient to really fill up a 210. A great turn around even at 9pm. We'll definitely be back again. Only negative - they need to remove full credit card numbers from the receipt. Thanks again.
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