| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From Moazzam Ali
on 29-Dec-2008
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Stayed for 10 days. Excellent service - both linesmen as well as counter staff
- From Craig Woodberry
on 08-Oct-2008
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Jessica, Amanda and Kathy are great! The line staff is prompt and courteous. I recommend this airport to everyone. It does not matter which airplane I come in, they treat you like you just arrived in a Gulfstream. Keep up the good work.
- From Gene Ellisor
on 08-Jul-2008
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Needed to have a transponder verified and a technician was at Dominion Aviation that quickly made a systems check. Very nice staff and outstanding service. Great facilities. It will be my regular stop in the Richmond area.
- From Michael Beaty
on 08-Jun-2008
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Showed up on a Friday afternoon at 5pm with a G1000 comm panel failure. Immediate, helpful response. Got a phone call on the way to my friends house that the problem had already been resolved. Thank you for the great service!
- From George Nugent
on 23-May-2008
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On 5/22/08 I landed at the airport for the first time and was greeted by two very nice ladies: Jessica and Amanda. I found them to be very helpful and take the positions they both hold there very serious. I travel all over the world and never met two young ladies that take customer service to the level as the two of them do. It is a joy to fly into the airport and will return soon!!!!!!!!!!!
- From Ted Holstein
on 12-May-2008
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N2212R - Flew in to KFCI on 5/1/08 and 5/2/08 to drop off and pick up a friend. Kudos to Kathy Stokes of Dominion Aviation Services. She was very helpful in answering all of my questions via email before the trip. Once we arrived, that excellent customer service continued. This airport is a gem for anyone heading to the Richmond area. They didn't charge me a ramp fee and I didn't buy any fuel. We ended up buying some on the return as a courtesy to these fine folks for their hospitality. Will be back and thanks again Kathy!
- From Patrick Sweeney
on 11-Jan-2008
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Flew in for business and they were able to get my DA40s oil changed and fix a problem with my alternate air. Very professional and extremely helpful a big change from my home FBO that only gives attention to jets. Worth the trip for work on my piston single. Heather and Jessica were both very helpful and friendly.
- From Ron Calugar
on 29-Nov-2007
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I could not be happier with Dominion Aviation at Chesterfield airport if I was the owner, and for good reason. Every time I have done business with Dominion they have treated me like I was the owner. You will not find a more friendly, attentive and, most important of all, trustworthy staff. If the Richmond, VA area is convenient to you Dominion is one FBO worth checking out. This year I will put a new engine in 8163F and you can be sure Dominion will do the job.
- From Doug Garrou
on 03-Sep-2007
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I'm based here and I really like this operation. What a pleasure to do business with professionals. Very nice facilities. Runway is currently at 2400 feet (resurfacing in progress), so check Notams.
- From Ron Calugar
on 23-Aug-2007
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Dominion Aviation provides outstanding service and expertise. I was on an Angel Flight with a stretcher patient flying from Baltimore to Knoxville when near Lynchburg, VA my airspeed dropped 10 knots and the CHT increased about 10. We landed in LYH but being Saturday, no mechanics were on duty. I called Dominion at FCI, knowing their reputation for excellence and even though it was Saturday in Chesterfield as well...The attendant reached Jimmy, a Dominion mechanic. After giving Jimmy a detailed description of the symptoms he predicted that the problem was likely a simple fouled plug, and, he added, it will probably be a lower plug. Jimmy was right on the mark. We cleaned the plugs and since I've flown to DC, Atlanta, Richmond and Chattanooga. The plane runs like a top. Jimmy's expert help on a weekend reassured my passengers and while I was concerned that they would be worried, instead they slept for the remainder of the Angel Flight to Knoxville. Thank you Jimmy and Dominion Aviation.
- From Peter Ricciardiello
on 11-Aug-2007
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Flew into Chesterfield for a one-day business meeting. Line guys parked my single-engine Bonanza right in front of the FBO and right next to my running (with much needed A/C on maximum) rental car. Employees were exceptionally friendly and the facility was new and clean. A very classy operation that must be rewarded with my business every time I need to travel to Richmond.
- From Michael Lippe
on 25-Jul-2007
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Flew to Richmond for a meeting. Rental car was driven up to the plane. Requested 20 gal of fuel and accidentally topped off tanks. They defueled the excess and gave me a discount for their mistake. I will definitely return!
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