| Comments from AirNav users |
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- From Tony Goetz
on 24-Jun-2008
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Flew up to HND in a 172 with a friend for lunch. We were escorted in by a van, marshaled into a spot by a lineman, immediately given cold bottled water, tied down, and given a recommended place to eat by the two friendly linemen who helped us and drove us to the lobby. A courtesy ride to and from lunch, and the plane was fueled and ready when we returned. Far above and beyond what we expected! Looks like the positive reviews here are well founded. Henderson will be my airport of choice whenever flying into Vegas.
- From H Taylor
on 31-May-2008
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With a place like this, why land anywhere else on a trip to Vegas. Great people and service. Lowest fuel price in the area, and a very nice, new FBO building. Hertz now has cars on-site too. Always a great stop.
- From Jon Nevin
on 29-May-2008
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Aside from being one of the great FBOs around the country, oxygen service on portable bottles is only $20 and $25 for fixed bottles. I haven't seen anything this low anywhere else (usually 2-3 times more). Keep up the good work HND
- From Mark Temple
on 13-May-2008
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I flew in to HND last weekend to drop off my niece. This was one of the better FBO's I have used. I would highly recommend them. HND is a perfect alternative to LAS. Cheap fuel, first class service, and excellent facilities. Great iced tea in the FBO, too.
- From Steve Lupinacci
on 21-Apr-2008
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Really enjoyed the difference by flying into Henderson instead of McCarran this weekend. Saved $3.00 per gallon!! on fuel and no IFR delays.
- From Robert Johnson
on 20-Apr-2008
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Definitely the place to stop when visiting Vegas. Great facility with friendly people and decent prices on gas. Cab ride to downtown is about $40, but they have a free shuttle if you arrive at the right time. Tip: Call ahead on Unicom if you want a cab since they can take a while to get there.
- From Shawn Moore
on 05-Apr-2008
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Great place to stop and park for a few days. They are there waiting with a follow me truck while taxiing in. Hats off to Charlie in the tower, he's the best!
- From Donald Clark
on 23-Mar-2008
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I have been flying into Henderson for the past 15 years and since they have constructed the new terminal and runways it's about the best airport in the country. The tower and airport Personnel have always been very nice and helpful the same as they are now.
- From Stuart Gitlow
on 15-Mar-2008
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Excellent service, excellent fuel prices, minimal additional fees, and they even offered us a couple of courtesy water bottles on our departure due to the dry heat in the middle of the day. What a great combination, and we'll definitely return here our next time in Vegas.
- From Mark Gonzalez
on 02-Mar-2008
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My experience at HND was amazing. I really do not see how their service can be topped. They know how to greet and treat pilots from landing to takeoff. Convenience, great service, and a super facility. Why would you go anywhere else? I won't visit another Las Vegas airport unless they offer to double my bet on the craps table.
- From Sean Dickerson
on 25-Feb-2008
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Well, I've been here a couple of times so far last year and this year. Being based out of Las Vegas, but do contract pilot work all around the nation, I cannot tell you how great the service really was. I still remember my first time there. We had a limo already waiting at our spot before we shut down, the line service guys were all ready to chock the plane and greet us. Customer service gals were equally awesome! Definitely a must if you're traveling to Las Vegas!
- From Mike McNeill
on 11-Jan-2008
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Flew in this weekend, after reading all the positive reviews about this airport. I can tell you none of them were exaggerating. Great service.. 2 way shuttles to and from town, a van met us as we were taxiing to transient parking and guided us in, had us all tied down before we even got out of the plane. Gave us a ride to their brand new terminal building. Overall just great service. I may never go to North Las Vegas.
- From S. Dupuis
on 01-Jan-2008
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Landed HND on our way home from St. George UT, just to check it out. Line and FBO service is outstanding. Hopped online to get hotel prices. The shuttle takes you to the strip and runs on even hours. We called for the shuttle the next day about an hour ahead and were picked up at our hotel. Tower was great; departure was in a giving mood and cleared us through Bravo for the climb out. We will return.
- From Josef Frisch
on 31-Dec-2007
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The airport and FBO buildings are nice and the staff helpful, but it is quite a ways from the Las Vegas strip. The free shuttle only runs every 2 hours, and a taxi is about $40 each way. If they could improve the transport situation this would be a very nice place to fly in.
- From Ron Chew
on 17-Dec-2007
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Stopped into HND for the weekend. Probably the 10th time I've been there this year. Everytime treated with 1st class service all the way from the line guys to the front desk. Beautiful building, great amenities, and just a very nice experience overall. Prepare to be treated like a Rock Star when flying into HND.
- From Arturo Hugo
on 30-Nov-2007
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Great airport and the free shuttle both ways was perfect. One caution at the fuel island is that the pump takes about 10 seconds to get fuel to the nozzle after squeezing the handle so you may think you did something wrong and keep retrying (I did). Having a functioning air hose at the island was a lifesaver as my nose strut had completely deflated (slow leak).
- From Jim and Janet Waitkus
on 23-Nov-2007
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On November 17th, we flew into Henderson Executive to catch a Las Vegas show and dinner and we were greeted by the "follow me" van that took us to our parking spot, tied our plane down, and gave us a ride to the FBO. Once inside, everyone was so kind and helpful. They arranged an immediate ride in their free shuttle to the Hilton and our return the next day. We cannot say enough about our wonderful experience and how it truly made our trip memorable. Thank you so very much.
- From Ben Hallert
on 16-Nov-2007
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Hertz gave away our car, but the folks at the front desk found us an Enterprise crew car to use, and it _saved our bacon_. We skidded into the chapel driveway and ran inside just as the ceremony started. Wouldn't have been possible without their quick thinking. A+++, will absolutely use anytime I'm in Vegas.
- From Jon Nevin
on 02-Nov-2007
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Top notch! This is probably the finest FBO I have been to. Great service, nice facility. I highly recommend them for your flights to Vegas.
- From Michael Mahoney
on 30-Oct-2007
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10/28/07 – I decided to fly into HND instead of N. Vegas based on comments here. I Flew in VFR from the North with flight following but no Class B clearance. I should have gone around the West side of the mountains and entered via the South. The VFR corridors are ok, but you are low, and very close to the mountains. I departed South around the hills and turned North...Much nicer. Airport was great! Met by 'follow me' van. He tied me down, loaded me up and drove me to the FBO. $4.06 Self Serve. $7/night ramp fee even with 100GAL purchase. Very friendly FBO.
- From Brian Earl
on 28-Oct-2007
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Spectacular service and facilities. Upon arrival lineman guided us to parking, helped with tie down and luggage and then gave us a ride to the terminal where our rental car was waiting. When we departed we experienced the same great service. Only downside is Las Vegas app/dep controllers, they are less than friendly and basically unwilling to assist VFR traffic at least in my experience.
- From David Werntz
on 24-Oct-2007
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Great experience. Had planned to land LAS on a Fri night, but ATC said "unable". I diverted to HND. Tower helpful since I was unfamiliar, van led me to parking and lineman loaded our bags in van, took us to FBO building, and loaded our bags back on a cart and took them to curb for shuttle. Free shuttle ride to MGM Grand. Glad I was parked at HND ($5/day) not LAS ($50/day) since I had to leave the plane extra days as a result of the severe turbulence back into the LA area (Santa Ana winds). Will be back.
- From James Magill
on 14-Oct-2007
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9/25/07 stopped for fuel east bound. Great price and self service area. Good stop...
- From Brent McManus
on 13-Oct-2007
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This is the best service I have had at an airport in my 20 yrs of flying. Upon arrival, line crew loaded our bags into the rental car. Upon departure, 3 members of the line crew assisted w/ loading, unloading, and reloading the plane. Very nice and new facility with extremely reasonable rates for fuel and parking. Way to go guys.
- From Philip Diggens
on 29-Sep-2007
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I can only add to the positive experience at HND. As soon as we had taxied in we were met by one of the line staff that tied the aircraft down and helped us with our baggage. We took the free shuttle to the strip and were in our hotel less than 1 hour after landing. The FBO staff is really friendly and helpful and I will definitely be using HND when I visit Las Vegas in future/
- From Mark Stratford
on 15-Sep-2007
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Been a while, much has changed. However, the excellent service remains the same. Transient is in front of the terminal, self-serve has moved. Henderson is growing up, still a great place to use for Vegas. Hertz is on site and very competitive. Haven't used the free shuttle.
- From Christopher Dean
on 16-Aug-2007
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We spent 8 days out there going up and coming back daily. The line crew simply rocks -- they are thorough, efficient, professional and safe. The customer service teams on all of the shifts are friendly, and know how to take care of the customer. And the icing on the cake -- the fuel prices can't be beat! From the second we arrived to 8 days later everyone there at the FBO who dealt with us left us with a positive and warm impression. We will make this FBO our choice FBO for our trips to Las Vegas. Thank you to everyone who works there!
- From James Sanders
on 15-Aug-2007
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I really enjoy flying into HND because the staff is all extremely friendly and helpful! They also call you by name...Nice touch! Leaving Vegas today, I called for a ride, my wife and I were treated to a Limo ride back to the field! Best service I have ever had anywhere. Good prices on FS 100LL too at 3.92. Fueler even crawled under my low wing to get the chains in 109' temps, very helpful! It’s the only place for me when going to Vegas.
- From Ted Louis Glenn
on 31-Jul-2007
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Excellent service this past weekend. Met upon arrival with a van and a cold bottle of water. Hertz car rental keys were at the front desk. Tie-down fees are $5 per night.
- From Brian Brandfas
on 23-Jul-2007
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Flew in for the Hopkins/Wright fight. Considered North Las Vegas but friends in the area convinced me to try HND. Couldn't be happier with the experience. Line personnel met us at the plane with cold water and a ride to the terminal. Enterprise had our car ready to go. Within 15 minutes of landing we were on the road to our hotel. On departure day called from the hotel for fuel and airplane and paperwork was ready to go when we arrived. All in all a fantastic experience. Will use HND for all my trips to Vegas.
- From Steve Rudner
on 18-Jun-2007
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One of the best airports I have ever flown in to. This began with ground control. This was my first visit to HND. The ground controller was very nice, directing us to the tie down area in front of the executive terminal. As soon as we pulled up to the tie down, there was a van parked in front of us. The driver offered us a free bottle of cold water and helped us tie down the plane, then drove our baggage and us to the terminal where a van was waiting to take us to our hotel (South Point). This transportation was also free. The usual van pick up is on the even hour so you should plan your arrival around this time. The employees were equally as courteous. Gas was a reasonable price and you have an option to save a little if you use the self-service but it was only a .20-cent difference to have the truck do it. You should supervise this because I asked them to fill to the tabs but they topped me off. With a density altitude of 6, 000 feet, it made for a difficult climb out.
- From Eldon D. Chuck
on 22-May-2007
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5/17-20/07. The FBO here is one of the best that I have visited. Julie and Alice are very helpful, courteous, and do business with a smile. The Avgas price is very reasonable for a busy and popular spot. If flying to Las Vegas, it is a must to stop here instead of McCarran - the controller gets you out fast and you don't have to wait behind 12 jets. Even on a busy day you can take off VFR and get IFR en route. Free shuttle to the strip and free shuttle back with about 45 minutes notice. Can't say enough, but this is the must stop while in Vegas. VERY PROFESSIONAL SERVICE.
- From Tim Hodges
on 20-May-2007
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Followed van to tie down. Had my bags and family in the courtesy van before I finished the paperwork at the desk. Great service in and out.
- From Thomas Wieser
on 17-May-2007
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Definitely best choice if you are going into Las Vegas! We chose the self-service for refueling. Great service by the ladies on the front desk. We got a drop off on the strip and got also picked up again at no charge. Once again, great service. We even got our windscreens cleaned overnight (on a PA-28)!!!
- From Robert Barra
on 11-May-2007
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The employees at Henderson were very nice and helpful! They gave us water right at the plane when the weather was 88 degrees at 10 am!!! HOT!!!! for us. The driver took us to the strip in between his scheduled runs. Even though he didn't have to. Every one was very friendly and welcoming. We appreciate the service!! We will definitely come back!
- From Robert Boerner
on 16-Apr-2007
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The folks at HND are great. While they indicate the shuttle is on a schedule, they were more than happy to drop us off at the strip between the regular runs and even came out to pick us up at the MGM when it was time for us to head back to the airport. They provide wonderful service!
- From Ken Okin
on 15-Mar-2007
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Great folks, Great low fuel prices. Hertz will drop off a car there so you don't *have* to use the on site Enterprise. If departing on Sunday expect a long delay. I was #2 behind a Citation who was told that it was going to be 15 to 30 mins before *they* would get out. We both quickly cancelled IFR and departed VFR to the south where we re-acquired our flight plan once after out of the terminal area. So remember to bring your VFR chart so you can do this legally :-).... BTW while in Vegas try flyaway indoor skydiving...
- From Karl Sherwood
on 14-Mar-2007
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Great place. Got vectors from Las Vegas approach on way in (we were in a C172 VFR) and there was a van waiting for us to take us over to FBO building before our engine had stopped. Lineman carried our bags to the landside bus and took us to our hotel on the strip - this was outside the normal two-hourly trips they make. On return aircraft was topped off as requested, people in FBO were friendly and Enterprise guy helped us book a car at our next destinations. A great place to stop!
- From Holger Grossmann
on 13-Mar-2007
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Excellent service! Landed, follow-me was already there, took me to parking spot and gave me a ride to the FBO desk. Rental car (Enterprise) is right next to desk. Since I intended to depart after hours, they gave the service bill to the security personnell. Even during night time it was easy to plan my next flight. I would recommend HND any time!
- From Glenn Whetzel, Cherokee 180
on 12-Mar-2007
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WOW! Great airport. We were escorted to our parking at the ramp. Our rental car was delivered to our plane. They unloaded the plane for us. The desk staff was friendly & professional. Nice new terminal. Full service fuel cheaper than most self serve. We will visit again, many times!
- From Richard Gurr
on 22-Jan-2007
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Great place to land and fuel. Very nice facilities and friendly and helpful staff. They now have a free shuttle service into town. This is now my new Las Vegas destination.
- From Zubin Leonard
on 16-Jan-2007
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A change of plans caused me to divert to KHND instead of my usual destination of KVGT. What tremendous service. Jan Johnson, the manager, greeted me at the FBO desk and she cheerfully directed her staff to attend to my every need. Enterprise was standing by to assist and with Jan's direction, I was able to pick up my passengers, refuel and be on my way back to KMYF within 30 minutes. The service and support will now make this my destination airport whenever heading to Las Vegas. Easy in, easy out, great fuel prices and service.
- From Reid Watkins
on 31-Dec-2006
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Stopped at HND today on my way from FUL to Monument Valley, Utah and was totally impressed. Beautiful new facility with terrific customer service. The ramp was full of Lear’s and King Airs yet when I showed up in my C150 to buy 15 gallons of 100LL everyone hustled to get me fueled and on my way within 20 minutes. I was thinking of stopping instead at Boulder City but got scared away by some of the comments here on AirNav. Glad I went to HND. I'll be back.
- From Tom Jones
on 30-Dec-2006
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I flew into Henderson for the night in a Tobago (TB-200). A shuttle van met us at transient parking (ample room) and helped me tie down the plane, loaded our bags in the van, and gave us a lift to the FBO. I had called earlier that day and reserved a car, which was pulled in front for us before we finished leaving a fuel order with the friendly ladies behind the desk. When we returned the next day, again friendly service at the desk, and even a complimentary Pepsi and water after our inquiry about a vending machine. The Enterprise guy took care of the rental paperwork, and another shuttle guy took us out to the plane that also helped untie the plane. All around great friendly service and great cost ($5/night and $3.49/gal) for a light single. I will definitely choose KHND next time over KVGT. Thanks KHND for helping to make a memorable trip up to Vegas!
- From Tim Hodges
on 11-Nov-2006
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Very nice. Arrived at 8:45am and it took 50 minutes for a cab. Since we were already late for a meeting it was a major negative. Never had that problem at North Las Vegas.
- From John Keller
on 11-Nov-2006
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Arrived 10/27 in PC-12 and departed 10/29 for KSBA. Due to Sunday departure, had to wait 25 minutes for IFR departure, but everyone else was waiting, also. Great service from all line and front desk staff. Easy service coordination by phone and e-mail. Enjoyed the GREATEST GEN AV terminal in the USA! Excellent use of space and color! Know that Clark County Department of Aviation has to be very proud of this one!
- From Braun Mincher
on 29-Oct-2006
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Great place with great people! We spent 2 nights in Las Vegas and the service here was spectacular. The line people were very prompt and helpful, as well as the front desk staff. Nice new facility with more tie downs coming soon. We will be back here on the next visit to Las Vegas.
- From Gregg Beaty
on 23-Oct-2006
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I flew in for a quick turn from San Diego this morning. They had me fueled and off in less than 20 minutes. Staff was friendly and the new facility is first rate. 100LL was 3.39 which is a bargain compared to KMYF. I would highly recommend KHND if arriving from the south. LAS Approach couldn't have been any more professional in-bound and out-bound. Actually thanked me for using advisory service as it helps them keep traffic better separated.
- From Scott Wardle
on 19-Oct-2006
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Easy in and out today in a 182.... Why on earth would anyone in a GA airplane use KLAS with a place like this next door...Cheap gas, new terminal, etc, etc... A+
- From Dennis Carr
on 19-Oct-2006
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The new terminal is excellent. Line personnel were prompt and courteous. Hertz had the keys for the car at the front desk and we were loading up the rental car less than 10 minutes after touching down. Self-serve fuel is temporarily out, but they are working hard to get repaving/plumbing done to get it back up. ATC is less busy and very polite. The only thing North Las Vegas has is a restaurant, but with Henderson you don't have to mess with class bravo hardly at all.
- From Ken Reed
on 14-Oct-2006
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The last time I flew into HND was two airplanes ago, so it has been a while. The airport is under construction and there's a new control tower in place. There's only one FBO, apparently owned by the county. It is brand new construction and very, very nice. Right now, transient parking is quite a ways away from the FBO (where parking always has been as I recall) but they send a mini-van for you. Really nice guy picked me up and asked them to hold the shuttle for me. There is a free shuttle to the strip, but it only departs every two hours, 1000, 1200, 1400, etc. I arrived right at 1200 today. Apparently, if they aren't busy they'll take you to the strip when you arrive, but this shuttle had a four people ready to go.
- From Bill Ellison
on 14-Sep-2006
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Arrived on 9/13/06. New FBO terminal is very nice. A van met us at the tie down and was very helpful. Free shuttle service to the hotel leaves on the top of the hour so you may want to plan your arrival time accordingly. Fuel price was very competitive.
- From Derek Choy
on 24-Apr-2006
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Went to KHND the 2nd time and I experienced the same level of good service I had when I went there last year. I arrived very late on a Friday night but the security got me the rental car I pre-arranged and I was on my way to the strip in no time! Easy to get in and out and looks like they're building out a new tower! I'll be back! If you arrive after-hours and need a rental, you can call Enterprise ahead of time and you can pick it up with the security person who I believe is there 24/7.
- From Greg Lennox
on 28-Mar-2006
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Personally, I'd recommend North Las Vegas airport as an alternative to Henderson. It seems to have more vigorous backing of the city. Cross wind runways; friendly controllers; free rides into town by airport van; nice little restaurant; cheap avgas; car rental counter, etc. If you take the free ride to town, remember that you'll need to catch a taxi for the return!
- From Paul Bern
on 02-Jan-2006
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My wife and I arrived for an extended visit on December 24, 2005, and as always I was pleased with the way that I was treated by the staff at Henderson. For those of you who do not want to rent a car and need a Cab to take you to your destination, I suggest that you call Unicom at 122.95 about 15 to 20 minutes out and ask them to call a Cab for you. It makes it much nicer as the Cab is there waiting for you and you don't have the hassle. Unfortunately, the Cab ride to the strip, or in my case to McCarran Airport to catch a flight is pricey. It cost me $40.00. You can rent a car at Enterprise for about the same price, maybe a bit cheaper if you have a discount feature with them. All in all though, I always enjoy flying into Henderson. I hope they never outgrow us like McCarran did!
- From Blake Reynolds
on 04-Dec-2005
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Great experience with Henderson. I was a little aprehensive at first but Vegas Approach was very helpful and it went smoothly. The airport was unattended but I found a spot and tied down. I hadn't made transportation arrangements previously and had no way into Las Vegas. One of the employees was about to leave so she agreed to take us into town (Shauna). Brownie points for the employees at the terminal. I will be flying into Henderson everytime I go to Vegas now. Great experience.
- From William Baggett
on 21-Nov-2005
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My wife and I flew in from Yuma, AZ for a weekend of fun and had a great experience with Henderson. Vegas approach was smooth, despite the amount of traffic. Nice to slide under the class B and skip the guided tour of Vegas. Approach gave us a good transition to Henderson tower where we were placed in sequence behind a Beechcraft and landed on 35L. Ground was helpful and had us taxi to transient parking where we tied down. Once in the terminal the desk personnel were helpful and dealing with Enterprise was great. They were out of compacts and gave us an upgrade at the compact price without even asking. It is about $35 to get to the strip and $35 to get back. The car was only $59. There is a lot of construction going on including what seems to be a new terminal. Get in before they get to big for us little guys.
- From C Turner
on 31-Aug-2005
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The folks in the terminal building and in the tower at HND are all very good. They do their best to make your visit a good one. One suggestion: try not to arrive after 5:30 p.m., especially on a Friday night when the whole world is arriving in Vegas. When the rental car counter closes at HND, calling a taxi may mean waiting up to an hour for a ride. I called Henderson Cab at 8:00 p.m. They told me, "You're #1, nobody is ahead of you. The cab will be there in 10-20 minutes." Half an hour later, I called to ask where the cab was, and they told me, "There's only one call ahead of yours, then we'll come pick you up." The cab arrived an hour after I first called for it (despite their initial promise). For convenience, reserve a car with Enterprise at HND and land before they close. They're more expensive than renting elsewhere, but it's probably worth it.
- From Doug Pham
on 15-Aug-2005
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Hertz rental in town picked me up. The rental was for 2 days week end. Upon return to the FBO the lady said just leave the key with us we will take care of it (with Hertz). Hertz never picked the car for 2 weeks for whatever the reason. Many phone calls to Hertz to resolve this issue. It has been 3 months and I did not get the full credit for the overcharge.
- From Bob Litwinski
on 14-Aug-2005
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Arrived about 4PM on a Sat. No lineman, tower told us to park in front of the terminal. No crew cars to get a bite to eat. Limited facilities. Nice friendly counter staff (1). Out of the way airport, Enterprise car wasn't manned, beter plan ahead. No lineman to guide us out. Your on your own. I guess thats why most heavy spenders go to LAS.
- From Dylan Smith
on 10-Aug-2005
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Good airport facilities and free WiFi. I arrived just as the terminal was closing, so had to get a cab into Vegas - it's an expensive cab ride (about $40).
- From Paul Bern
on 03-Aug-2005
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Flew in for the 4th of July weekend. It is nice to see professionalism at work. The tower directed me to park in front of the main terminal building. I unload my aircraft and checked in. My rental car was ready and off I went. They parked my airplane, secured it and when I was ready to leave, they fueled it prior to departure 3 days later. The only concern that I have is the rental car company (Enterprise) needs a bit more work when it comes to customer support. It is the only one on the field so you are stuck with it. The airport is undergoing a major remodel and they are turning it into a first class operation. They treated me like an executive. I appreciated that! Thanks.
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