Mizzou Aviation

at Joplin Regional Airport

From Ed Smith on 26-Jul-2009

Called on Unicom 20 miles out - Mizzou called Avis and had rental car waiting. Lineman waiting to park us. Help unload baggage and carry it through the FBO to the rental car as the drive through gate was in-op. Same service on departure; the plane was fueled and waiting when we arrived Sunday. A good experience all around. All of the staff was helpful - even got water for our dogs.
 

From Paul Odette on 26-Jun-2009

Everyone here was very friendly and helpful during 2-hour turnaround wait for business meeting.
 

From Jeann Willerth on 11-May-2009

Yesterday (Mother's Day) I came into Joplin for a Lifeline patient pick up in an Archer. It was raining. When the lineguy, Mike, found out there was to be a patient transfer, he called the tower to arrange that the incoming plane would be directed to park right next to my plane. He helped me get all of the heavy medical supplies, luggage, baby seat, etc. Packed into the plane. The mom only had to deal with the patient (7 month old baby on IVs). He also gave me a Lifeline/Angel Flight pilot fuel discount. (After the comments I read before my flight, I didn't attempt to self-serve in the rain! The Internet was still not available!)
 

From Frank Rizzo on 02-Mar-2009

Stayed with Mizzou for several days and also had maintenance performed. A/Ps are very thorough and friendly folks. FBO services are ok but the counter staff is very unenthusiastic when it comes to service. Facilities are limited, weather computer but no computer and no printer for making flight plans or printing briefs.
 

From Larry Wixom on 10-Jan-2009

Very nice airport. We made an unexpected fuel stop there on our way to Texas. Self-serve pump was too difficult to use. I had three other people that work on the airport helping me and none of us could figure it out. Fuel was on the high side there.
 

From Mark E. Phillips on 19-Sep-2008

Had a very pleasurable visit. Very nice courtesy car, New Scion and referred us to a nice restaurant just down the road
 

From John L. Sublett on 22-Aug-2008

Arrived 03AUG08 just before sunset. I advised the marshaller that we would be overnight and he had us tied down before we even got out of the aircraft. He made arrangements for the La Quinta to send their shuttle to pick us up. After an hour wait for the La Quinta, he called again and the hotel told us get a cab. So Mizzou let us use a cute courtesy car. Nice facility and good service, but we didn't give the La Quinta our business.
 

From Rick Hamilton on 23-Jun-2008

I find the last few posts very hard to believe. I've been in to Mizzou a few times over the past 6 months. This last trip I had a tire blow out on the far end of Taxi way D at 18. It was a mess because I had blocked access to the full-length taxi for 18. This was on a Sunday. The airport Fire came out to get us, Mizzou called in an AP and in 1.5 hours I was headed back out. For just being a GA schmuck they really gave us the Corp treatment. The A&P was a fantastic guy. No grumbles - he took his time and their fees were more than reasonable. They were busy to boot. They have ALWAYS been there when we pulled up with a great greeting and a helpful hand - and always quick and happy to serve. They must have a new team from last year given these posts... Stop at Mizzou. They are aces.
 

From Tom Bramer on 17-Jul-2007

Upon arrival, there was no one to park me, so I just picked out a spot. After lugging my baggage into the FBO, I was not greeted in any way by the only attendant there. I managed to get his attention away from his computer screen and asked him to top me off. To this, I received a grunt as a response. I let him know that I would be there overnight, so it was no hurry, to which he plopped himself back in his chair and continued surfing the Internet. I asked what their hours were for the next day, and in a mumbled response, I was barely able to decipher their business hours. Bottom line: I did not feel at all welcome at this FBO. They obviously feel that because they have no competition on the field, that they don't need to provide the level of service (and common courtesy, for that matter) that we usually find at other FBOs. I highly recommend that if you have to land at JLN, get your fuel/other services somewhere else if possible.
 

From Anthony Doud on 21-Jun-2007

I guess I should have read these postings before going to this FBO! I had a flight coming in at 10:00pm and was told that there was self serve fuel available. After trying the credit card reader several times, and with several cards, I had to fly to Springfield to be positive I could get fuel at that time. I had a long night of flying ahead and this was a bad way to start a long trip. It would have been helpful if there were a number posted for after hour’s service. My passenger had also arranged a rental car, but it was not there either. We had to call our local vendor for a ride. To be certain, I will avoid this facility in the future.
 

From Garreth Blair on 05-Jun-2007

It's too bad that this facility does not have any enthusiasm or life to it! Unless you're corporate or in dire need of help will you get the kind of service posted before me. Several folks in this FBO are very smug, and won't even greet you when you walk in! Save more than a dollar/gal and buy at other locations near by if possible.
 

From Rob Tommasone on 01-May-2007

Landed here due to convective WX along the rest of our route. While no one came out to park us, we found friendly and helpful folks inside. Our aircraft was refueled and moved to a tie down promptly. Mizzou has agreement(s) with hotels in Joplin. We stayed at the Ramada at a Mizzou negotiated corporate rate that included one's choice of breakfast entree in the restaurant. A hotel shuttle picked us up and brought us back. The airport facilities are excellent, so the Joplin/Mizzou option is a good one if refueling/RON-ing in the area.