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From Eli Mansour
on 31-May-2019 |
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I saw the nice comments about Rossi and on a recent trip to KPAO I got to experience the Rossi level of service. It was a great experience and they exceeded my expectations. They are the truly the nicest people in aviation and go above and beyond. I had a small issue with my aircraft and walked in their hangar slightly before 5pm and asked for help. Alberto Rossi made me feel like his most important customer. He quickly attended to my aircraft, diagnosed the issue and fixed it. He put three mechanics on the job so it got fixed quickly and I was able to make my departure slot. He treated me like an old friend and is a class guy. Thank you Alberto.
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From Scott Lewis
on 13-Jul-2017 |
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Joel at Rossi could not have been more helpful when I found myself AOG at nearby San Carlos airport with a bad (and hard to find) tube, and no help available at SQL. The tire was repaired and I was on my way later that afternoon as scheduled thanks to Rossi Aircraft. I highly recommend them.
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From Roberto Peon
on 27-Jun-2017 |
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My second time in Palo Alto using Rossi. The service is friendly and efficient. Fuel and Oxygen fill up for a twin were reasonably priced.
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From Richard A. Simile / Delta Aviation
on 11-May-2017 |
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I have been in general aviation for more than 40 years and have seen it ALL. Rossi Aircraft is big time GA believers and some of the nicest folks I have ever met in the business. I came into PAO for an Aircraft Expo and called ahead of time. I was Lucky enough to reach a GREAT GUY named Joel. He was the most helpful person he could be and genuinely wanted my business. I helped me with EVERYTHING and made my trip a breeze including Parking Fuel, aircraft cleaning, etc.. Etc..Etc....!!! I also met the owner Alberto, same thing Genuine and helpful to the extreme. I high recommend these guys and that you buy fuel from them and or get an oil change if you are passing through. It is rare to find good folks like this, trust me, I know.
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From Jim Sievers
on 04-Apr-2017 |
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Had a great experience today at Palo Alto airport. Flew in from Reno Stead on 4/3/2017 for business and flew out the following day. During the pre-flight inspection of my Trinidad I found brake fluid puddled under my port main gear. Pulled the cowling to check the reservoir and found it empty. Stopped in at Rossi Aircraft and the fellas there could not have been nicer. I told them I would have the brake serviced at my normal shop and just needed to get home. They came out to the plane, we worked together to check the brake, replace the 5606 fluid and bleed the main brake. Seemed to be holding and I returned to Reno. Both fellas just asked me to "pay it forward" and I promised to do just that. Thank you Rossi Aircraft.
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From Todd Nelson
on 31-Dec-2016 |
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Many of PAO's taxiways are very narrow. Recently, Ground Control sent me down Taxiway K in which I was unable to maneuver a PC-12 due to the proximity of parked airplanes along the sides. I had to shut down and wait for assistance. Alberto from Rossi Aircraft arrived within minutes with a tug and pushed me out of the taxiway and into a spot from which I could proceed to the runway. He had seen the situation develop and dispatched the tug before Airport Operations called him. As a result of his quick actions, we had a very minimal delay and were on our way. Thanks, Alberto!
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From Masoud Safa
on 23-Nov-2016 |
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I have been using Rossi Aircraft for maintaining and fueling my Mooney at KPAO for the last four years per recommendations from a previous KPAO maintenance shop owner who used to maintain my Cessna. I am very impressed with professionalism, expertise, and honesty of the Rossi team. Not only did they do the annual in a short time and resolved all issues, they did a few difficult and time consuming upgrades such as Mooney HP increase from 280 to 310 HP and no-back spring replacement. I recommend them without any reservation and Alberto and Joel are rockstars in my book....
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From David Flaig
on 22-Nov-2016 |
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Rossi Aircraft is an excellent repair station - Alberto and the team there are ALWAYS trying to go the 'extra mile' ... Over the years I have called on them for a dead battery on the weekend - no problems - broken radios - no problems - need fuel no problems ... Always friendly - fair pricing and an excellent resource for all types of repair issues ... HIGHLY recommend them
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I saw the nice comments about Rossi and on a recent trip to KPAO I got to experience the Rossi level of service. It was a great experience and they exceeded my expectations. They are the truly the nicest people in aviation and go above and beyond. I had a small issue with my aircraft and walked in their hangar slightly before 5pm and asked for help. Alberto Rossi made me feel like his most important customer. He quickly attended to my aircraft, diagnosed the issue and fixed it. He put three mechanics on the job so it got fixed quickly and I was able to make my departure slot. He treated me like an old friend and is a class guy. Thank you Alberto.
