Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Greg Kaaz
on 06-Oct-2026 |
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Very disappointing experience with Yingling Aviation during a pre-buy on my Citation CJ. We were given conflicting information about costs, including being told a windshield quote was the "full price" including parts and labor, only to later be told the same amount was labor only. The aircraft was delivered six days later than promised, several charges exceeded the quotes, and Yingling charged more than $4, 000 troubleshooting a pressurization squawk before determining there was nothing wrong with the system. The worst part was delivery. My broker was told twice that Yingling would not hold the aircraft while we disputed the invoice. With the buyer onsite, Yingling then refused to release the airplane until I paid the disputed charges in full. My issue is the conflicting representations, poor communication, missed commitments, and billing practices. I would not take another aircraft to Yingling Aviation and would strongly recommend other owners use extreme caution.
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From Andrei Razsadin
on 08-Feb-2026 |
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I landed my Cessna 441 at Yingling Aviation in Wichita, Kansas, and their lineman broke the lever off the rudder gust lock during handling. For the first two days, I repeatedly called with no callbacks while in class at FlightSafety. On the third day, after they refused my calls, they finally confirmed the part was on a desk awaiting a mechanic. When I followed up days later (planning to depart Saturday), they denied responsibility, claiming the mechanism was overly tight and the lineman only sheared a screw—which they replaced with an oversized one. They had removed other screws during inspection but failed to replace them. They quoted nearly $1, 000 and four hours of labor to clean and repair it—far more than needed. I told them not to touch it; my home mechanic later fixed it in about one hour for free after a simple cleanup. The service was consistently dismissive, arrogant, and unhelpful, with zero accountability for their employee's damage. Thanks for nothing! Response from Gregg Fahrenbruch, CEO, Yingling Aviation
Andrei, I'm the, CEO of Yingling Aviation. I joined the company this spring and read your comment. You should have gotten a quick callback and a straight answer, and you got neither. We'd be happy to help make this right. Give me a call at the office at 316-943-3246 anytime.
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From Larry & Norma Armes
on 24-Apr-2024 |
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David and Josh here at Yingling impressed us so much with the professional, friendly and helpful way they marshalled us in, escorted us in with our rental car even when some ramp improvements were being accomplished, looked after our fuel order, and were fun too. They obviously enjoy their jobs and take pride in excellence. We appreciate the way they took care of our plane. Rachael was so helpful of the phone with our pre-planning, and she was very efficient in ensuring our rental car that we rented online from Enterprise, was brought over to Yingling from the terminal. Rachel was at the desk when we went in, and she was helpful too. The Yingling Aviation staff display excellent teamwork, and we the customers sure win from that.
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Very disappointing experience with Yingling Aviation during a pre-buy on my Citation CJ. We were given conflicting information about costs, including being told a windshield quote was the "full price" including parts and labor, only to later be told the same amount was labor only. The aircraft was delivered six days later than promised, several charges exceeded the quotes, and Yingling charged more than $4, 000 troubleshooting a pressurization squawk before determining there was nothing wrong with the system. The worst part was delivery. My broker was told twice that Yingling would not hold the aircraft while we disputed the invoice. With the buyer onsite, Yingling then refused to release the airplane until I paid the disputed charges in full. My issue is the conflicting representations, poor communication, missed commitments, and billing practices. I would not take another aircraft to Yingling Aviation and would strongly recommend other owners use extreme caution.
David and Josh here at Yingling impressed us so much with the professional, friendly and helpful way they marshalled us in, escorted us in with our rental car even when some ramp improvements were being accomplished, looked after our fuel order, and were fun too. They obviously enjoy their jobs and take pride in excellence. We appreciate the way they took care of our plane. Rachael was so helpful of the phone with our pre-planning, and she was very efficient in ensuring our rental car that we rented online from Enterprise, was brought over to Yingling from the terminal. Rachel was at the desk when we went in, and she was helpful too. The Yingling Aviation staff display excellent teamwork, and we the customers sure win from that.
